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Requests for Apple
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Mac Elite
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Dec 7, 2004, 10:53 PM
 
[Name],

Is there anyone who I can contact about ideas that I have for Apple? I have many qualms with certain programs, and I'd really like my opinions to get across. Of course, due to the fact that Apple is a bureaucracy, there's no chance of that, unless I milk the fact that I won the iTunes contest for all its worth. The 100,000,000th got to talk to Steve Jobs...all I'm asking is for some opinions of mine to be forwarded to Apple. I don't know if you even have enough connections, but if you do...well...yeah...

I'm sure this is farfetched, but it can't hurt to ask...

Thanks,

Tavi
Tavi,

Feel free to send me your feedback and I will get it to the right people.

Best,
[Name]
If you have any reasonable requests that you'd like to be passed on, let me know. I will only list those that I agree with, and those that would boost Apple's profits (if it isn't going to boost their profit, it doesn't make sense for them to implement it).

I already have quite a few requests, but I'd like people to remind me of the things I'm missing. I haven't actually put together a list of the requests I already have, so just list what you think makes sense.
"Give me a lever long enough and a fulcrum on which to place it, and I shall move the world." -Archimedes
     
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Dec 7, 2004, 10:58 PM
 
Like perhaps getting rid of the chrome on the iPod...

But I will have a proper think about it
     
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Dec 7, 2004, 11:38 PM
 
... i dont think the chrome would be removed. it's part of the ipod =P. perhaps having ipods in different flavors (all white no chrome) etc would work...

i personally want the 5th gen ipod to have a color screen, and a replaceable battery at the same size as the current 4g 20gb or even a bit bigger (3rd g 15)

replaceable as in, user swappable.

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Dec 7, 2004, 11:44 PM
 
Originally posted by storer:
Like perhaps getting rid of the chrome on the iPod...

But I will have a proper think about it
Other than it scratches easily, I like the crome!
     
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Dec 8, 2004, 12:14 AM
 
Originally posted by spatterson:
Other than it scratches easily, I like the crome!
it tastes good too!
     
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Dec 8, 2004, 12:32 AM
 
Originally posted by spatterson:
Other than it scratches easily, I like the crome!
The scratches are the only reason i don't like it.
     
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Dec 8, 2004, 12:53 AM
 
Milk the fact that you won an iPod? Yeah right.

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Dec 8, 2004, 01:24 AM
 
Originally posted by Randman:
Milk the fact that you won an iPod? Yeah right.
Well, apparently it worked to an extent, although I can't say to what level he/she is BS'ing me.
"Give me a lever long enough and a fulcrum on which to place it, and I shall move the world." -Archimedes
     
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Dec 8, 2004, 01:41 AM
 
Try it again without mentioning that you were lucky enough to win an iPod and see what response you get. Winning something in a lucky draw doesn't give any real-world cachet.

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Dec 8, 2004, 02:16 AM
 
Originally posted by tavilach:
If you have any reasonable requests that you'd like to be passed on, let me know. I will only list those that I agree with, and those that would boost Apple's profits (if it isn't going to boost their profit, it doesn't make sense for them to implement it).

I already have quite a few requests, but I'd like people to remind me of the things I'm missing. I haven't actually put together a list of the requests I already have, so just list what you think makes sense.
a remote control for airtunes with a screen. make it, and i will buy it
     
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Dec 8, 2004, 02:21 AM
 
Originally posted by tavilach:
Well, apparently it worked to an extent, although I can't say to what level he/she is BS'ing me.
What's your email address? I had a BS marketing class where I did a whole write-up for a new product development. Naturally I wrote about a wi-fi remote for the airport express. Feel free to send it on.
     
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Dec 8, 2004, 04:14 AM
 
Originally posted by Randman:
Try it again without mentioning that you were lucky enough to win an iPod and see what response you get. Winning something in a lucky draw doesn't give any real-world cachet.
I have been in contact with this person since I won the iPod, and without winning it, I would never have received his/her email. According to your little theory, why did the winner of the PowerBook get to speak to Steve Jobs. As a publicity stunt, I presume? Yes, that's what it was, but he still spoke to him, and good have voicede an opinion. I just want chance to be heard, and even though I'm not entitled to this by any real-word standards, I think that I me able to pull it off. Because this person is involved in Apple, I have a feeling that he/she may indeed be able to at leaset pass the message on.

Must you be such a pessimist? No, I'm not entitled to anything, but I have somewhat of a connection.
"Give me a lever long enough and a fulcrum on which to place it, and I shall move the world." -Archimedes
     
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Dec 8, 2004, 04:26 AM
 
I just think you're being naive. Feedback is usually accepted pretty well from Apple and plenty of people are contactable. Heck, even Steve Jobs' email address is widely known.
If you have a contact and are passing on comments, all the best for you. But you don't have a "special pipeline" into Apple as you insinuated in your first post. And it's nothing that anyone else couldn't do.
But kudos for at least trying.

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Dec 8, 2004, 08:49 AM
 
where is your list of complaints, tavi?

and don't you think it's a little fascist that you will only "pass on" requests you agree with?

i think you might be bordering on some inflated self importance with this one.
     
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Dec 8, 2004, 10:29 AM
 
Originally posted by d4nth3m4n:
where is your list of complaints, tavi?

and don't you think it's a little fascist that you will only "pass on" requests you agree with?

i think you might be bordering on some inflated self importance with this one.
I actually just haven't compiled my list yet, but if you want to call that fascist...
"Give me a lever long enough and a fulcrum on which to place it, and I shall move the world." -Archimedes
     
Mac Elite
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Dec 8, 2004, 10:30 AM
 
Originally posted by Randman:
I just think you're being naive. Feedback is usually accepted pretty well from Apple and plenty of people are contactable. Heck, even Steve Jobs' email address is widely known.
If you have a contact and are passing on comments, all the best for you. But you don't have a "special pipeline" into Apple as you insinuated in your first post. And it's nothing that anyone else couldn't do.
But kudos for at least trying.
Steve Jobs actually checks this email address?
"Give me a lever long enough and a fulcrum on which to place it, and I shall move the world." -Archimedes
     
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Dec 8, 2004, 10:59 AM
 
Right then, let's have a think. No new product, just improving the ones they've got (i.e. maintaining the superiority of Macs).

!) Offer their computers in more colours - I'm sick of everything being bloody silver. Like, do an anodised black case for the G5 as an option (maybe extra cost option, but the choice would be nice - we get choice in iPod mini, why not in Mac?).

!) Put some kind of file size comparison thingy in Finder. When moving porsche1.jpg to the "home/pics/Porsche" folder from "home/Downloads" and there's already a porsche1.jpg in the destination, Finder doesn't give any indication as to whether they might be the same file or not. Windows at least gives the sizes of the two files. Maybe an MD5 based comparision of the two files in the warning dialog would be a good thing?

!) 10.2 Preview opens a pic with a grab tool. 10.3 opens it with an edit tool (IIRC, I'm still on 10.2). I like the grab, 'coz I'm previewing the pic, not editing it (in which case Photoshop would get opened). Give us a preference for this.

!) Option to have the menu bar follow the main app window. The single top menu is becoming annoying in these days of huge screen resolutions.

There ya go.
     
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Dec 8, 2004, 11:06 AM
 
Originally posted by tavilach:
If you have any reasonable requests that you'd like to be passed on, let me know. I will only list those that I agree with, and those that would boost Apple's profits (if it isn't going to boost their profit, it doesn't make sense for them to implement it).

I already have quite a few requests, but I'd like people to remind me of the things I'm missing. I haven't actually put together a list of the requests I already have, so just list what you think makes sense.
Geood job . You're keeping an employee at Apple employed. Otherwise there has been, for a couple of years now, the official feedback site.


- Thilo
     
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Dec 8, 2004, 11:08 AM
 
Originally posted by Sherwin:
Option to have the menu bar follow the main app window. The single top menu is becoming annoying in these days of huge screen resolutions.
Deja menu.

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Dec 8, 2004, 12:24 PM
 
Originally posted by Thilo Ettelt:
Geood job . You're keeping an employee at Apple employed. Otherwise there has been, for a couple of years now, the official feedback site.


- Thilo
Yeah. What makes you think they read that site?
"Give me a lever long enough and a fulcrum on which to place it, and I shall move the world." -Archimedes
     
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Dec 8, 2004, 12:26 PM
 
Originally posted by tavilach:
Well, apparently it worked to an extent, although I can't say to what level he/she is BS'ing me.
Probably at the same level as you are BS'ing us in this forum.
150%, my guess !

-t
     
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Dec 8, 2004, 12:41 PM
 
A headless consumer-level desktop.

A pro-level desktop which has more than 1 5.25" and 2 3.5" bays and is not 400' tall.

A battery charger accessory for the notebooks.

Name changes. I am sick of asking customers which iMac or which G3, G4, or G5 they have, and they don't know. It's difficult to troubleshoot and find memory components without greater detail, and Apple's of at least coming up with a sub-moniker for each machine is infuriating. Too often, folks guess at which machine they have, and purchase incompatible peripherals, making it a poor user experience. (Yes, I have some empathy for the ignorant)
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Mac Elite
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Dec 8, 2004, 12:48 PM
 
Originally posted by Sherwin:
!) 10.2 Preview opens a pic with a grab tool. 10.3 opens it with an edit tool (IIRC, I'm still on 10.2). I like the grab, 'coz I'm previewing the pic, not editing it (in which case Photoshop would get opened). Give us a preference for this.

!) Option to have the menu bar follow the main app window. The single top menu is becoming annoying in these days of huge screen resolutions.
1) I still don't quite get what you mean here, Preview the application, you mean?
2) This is not Windows.
     
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Dec 8, 2004, 12:52 PM
 
2) This is not Windows.
For real, that's one of the "features" I hate most about Windows.
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Dec 8, 2004, 12:53 PM
 
Originally posted by GoGoReggieXPowars:
1) I still don't quite get what you mean here, Preview the application, you mean?
Yep. Double-click an image, Preview opens. 10.2, straight to grab. 10.3 straight to crop, with no option for straight to grab. I don't want to crop stuff in Preview, I want to preview it!

Originally posted by GoGoReggieXPowars:
2) This is not Windows.
No, but some elements of Windows are better. It's about time we stole some stuff off them for a change. Running one's mouse all the way from the dock to the menu on a large screen is a pain in the wrist.
     
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Dec 8, 2004, 01:02 PM
 
Originally posted by tavilach:
Yeah. What makes you think they read that site?
Because they say so: "We read all feedback carefully, but please note that we cannot respond to the comments you submit." (Source: all the subpages with the actual feedback form)


- Thilo
     
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Dec 8, 2004, 02:12 PM
 
15" iBook please tell em large marge sent ya!

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Dec 8, 2004, 02:12 PM
 
Originally posted by tavilach:
Steve Jobs actually checks this email address?
Not exactly, but an email I sent to him was dealt with rather swiftly by his minions (Although this now sounds like a 'they actually listened to my feedback' rant/contest)
     
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Dec 8, 2004, 02:13 PM
 
My suggestion: Rewrite AppleWorks!
     
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Dec 8, 2004, 02:29 PM
 
Originally posted by Krypton:
Not exactly, but an email I sent to him was dealt with rather swiftly by his minions (Although this now sounds like a 'they actually listened to my feedback' rant/contest)
Actually Steve does indeed check the email addresses that are widely known. I've heard many stories from people who sent an email to that address and got a response from him personally (when he has a secretary answer the email, the From: field reflects this). I've also read of some people with particularly distressing complaints that were sent to Steve's email address getting a phone call from him personally. The man spends an obscene amount of time on email.
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Mac Elite
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Dec 8, 2004, 02:54 PM
 
I have heard the legends of steves email... but what is his email address?
Steve at apple dot com ?

(if you post it don't let it link... we don't want to let the spambots find steve.)
     
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Dec 8, 2004, 03:01 PM
 
Tell em to put REAL FTP in the finder!
     
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Dec 8, 2004, 03:07 PM
 
sjobs. is his email.

and i would like to be able to right click on the sidebar to eject stuff.

and i could use a component drive/battery bay again like the g3 PBs had.
     
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Dec 8, 2004, 03:37 PM
 
Originally posted by d4nth3m4n:
sjobs. is his email.

and i would like to be able to right click on the sidebar to eject stuff.

and i could use a component drive/battery bay again like the g3 PBs had.
Do the little eject rollover icons not suffice?
     
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Dec 8, 2004, 03:48 PM
 
Originally posted by Oneota:
Actually Steve does indeed check the email addresses that are widely known. I've heard many stories from people who sent an email to that address and got a response from him personally (when he has a secretary answer the email, the From: field reflects this). I've also read of some people with particularly distressing complaints that were sent to Steve's email address getting a phone call from him personally. The man spends an obscene amount of time on email.
Wow.

"Hey Steve, now that I have you on the phone I just wanted to say [FILL IN THE BLANK]."

Now there's something to chew on.

Adopt-A-Yankee
     
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Dec 8, 2004, 03:48 PM
 
Originally posted by Krypton:
Do the little eject rollover icons not suffice?
i have my sidebar as just icons.
     
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Dec 8, 2004, 04:13 PM
 
Originally posted by d4nth3m4n:
i have my sidebar as just icons.
Okey dokey
     
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Dec 8, 2004, 06:47 PM
 
I just click em and hit command E.

Always leave the left hand on the keyboard.
     
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Dec 8, 2004, 07:10 PM
 
Originally posted by turtle777:
Probably at the same level as you are BS'ing us in this forum.
150%, my guess !

-t
"Give me a lever long enough and a fulcrum on which to place it, and I shall move the world." -Archimedes
     
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Dec 8, 2004, 07:11 PM
 
Originally posted by Thilo Ettelt:
Because they say so: "We read all feedback carefully, but please note that we cannot respond to the comments you submit." (Source: all the subpages with the actual feedback form)


- Thilo
Yes. AOL says it's #1...
"Give me a lever long enough and a fulcrum on which to place it, and I shall move the world." -Archimedes
     
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Dec 8, 2004, 07:55 PM
 
Originally posted by Superchicken:
I just click em and hit command E.

Always leave the left hand on the keyboard.
me too I do almost everything on the keyboard, but lets face it hitting a link on a web page is just faster with the mouse.
     
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Dec 9, 2004, 12:57 PM
 
I love the way the Apple mouse feels in my hand but I wish it had a scroll function just like the PC dudes have with theirs, but without that clunky scroll wheel. Maybe a groove or some kinda "cleavage" at the front part of the mouse with a scanning diode to detect my finger's movement so I can rub my index finger up and down to scroll through a page.

Also, I really, really hate that I have to spend more than a few seconds scanning the dock to find which application is open and which one is not so I can switch from one to another. Why can't we have the active applications in one location like it was once done in the pre-OS X days? Remember when they had them up in the top right hand corner? So how about tabs at top a la Safari?

When I close a window, I want that app's menu bar to go away to. What is it waiting for, a pat on the back?
     
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Dec 9, 2004, 02:52 PM
 
Originally posted by poet guy:


Also, I really, really hate that I have to spend more than a few seconds scanning the dock to find which application is open and which one is not so I can switch from one to another. Why can't we have the active applications in one location like it was once done in the pre-OS X days? Remember when they had them up in the top right hand corner? So how about tabs at top a la Safari?
press cmd + tab key to tab trough your active apps, super easy.
     
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Dec 9, 2004, 03:17 PM
 
Yah, or notice the little black arrows under em... or have a real memory
     
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Dec 9, 2004, 03:25 PM
 
There are feedback pages hidden deep in Apple's website.
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Dec 9, 2004, 03:33 PM
 
I think they need a checkbox for certain system level preferences that makes them universal amongst all users, such as startup items, dock prefereces, desktop pictures, icon size, resolution, etc.
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Dec 9, 2004, 03:43 PM
 
Originally posted by iMOTOR:
press cmd + tab key to tab trough your active apps, super easy.
You can even press Cmd-tab, and when the list comes up, click on the app you want instead of pressing tab, tab, ...

Or use Expose if you know what the window looks like.
     
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Dec 9, 2004, 08:23 PM
 
just thought of another one...

i am dying for a ipod remote that has a playlist button ... hit it and it jumps to another playlist... etc

so when i first start up my ipod, it plays the first song (that same song that annoys you after a while) ... you can just hit the playlist button and it'd go to the first playlist on the ipod. hit the button again and it'd play the second playlist. since most people have under 20 playlists, it wouldnt be a big issue. you wouldnt need a screen. but to prevent the button from being hit accidently, losing your place in a given playlist .. maybe make it so you have to hold the button down for two seconds or so.


this would be so convenient for me. i would never need to take my ipod out of the case on normal outings ... the remote would look very similar in size and design, and would not need a expensive screen. =)

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Dec 9, 2004, 10:43 PM
 
Developers and educators already have many ins with getting suggestions into Apple. I've already sat in on a meeting taking suggestions for the next Powerbook and AirPort products with some line managers. And yes, they do pay attention to feedback. I actually know someone who was in a focus group for a new machine coming from Apple (which was later found out to be the first iMac). He suggested that Apple put the ports on the side of the machine in order to make it easier to use. I'm not sure if he was the only one who suggested it, but of course the iMac was unveiled with ports on the side.

In short, you don't need a special way into Apple. They are already actively taking feedback from people in computing.
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Dec 9, 2004, 11:27 PM
 
And yet they ignore my pleas for FTP!

That said I still love Apple, it's not like Dell is gona gimmie FTP in the finder.
     
 
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