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The Genius Bar.
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Mac Elite
Join Date: Oct 2000
Location: Macfreak7
Status:
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I just want to say that Apple's service kicks ass.
My AirPort Express base station had a problem recently. The connection seemed extremely intermittent, even though AirTunes worked just fine. After troubleshooting I narrowed it down to the base station itself. I took it to the Apple store, explained the problem and the Genius at the Genius Bar replaced it for me after confirming the issue.
 to no more sleepless nights and some great service.
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Professional Poster
Join Date: Mar 2001
Location: Seattle, WA
Status:
Offline
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Originally posted by Macfreak7:
I just want to say that Apple's service kicks ass.
My AirPort Express base station had a problem recently. The connection seemed extremely intermittent, even though AirTunes worked just fine. After troubleshooting I narrowed it down to the base station itself. I took it to the Apple store, explained the problem and the Genius at the Genius Bar replaced it for me after confirming the issue.
to no more sleepless nights and some great service.
A nice thing you can do is just write an email to the store (email address can be found at www.apple.com/retail) and just say how much you appreciated the service.
EDIT: The email addresses aren't there... just send an email to the store name@apple.com (Example: for the Saint Louis Galleria store it would be saintlouisgalleria[at]apple.com. The staff will really appreciate it.
(Last edited by Agasthya; Jan 19, 2005 at 09:59 PM.
)
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Mac Elite
Join Date: Jun 2002
Location: Where Lysimachia mauritiana blooms
Status:
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cheers!!
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Mac Elite
Join Date: Oct 2000
Location: Macfreak7
Status:
Offline
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Originally posted by Agasthya:
A nice thing you can do is just write an email to the store (email address can be found at www.apple.com/retail) and just say how much you appreciated the service.
EDIT: The email addresses aren't there... just send an email to the store name@apple.com (Example: for the Saint Louis Galleria store it would be saintlouisgalleria[at]apple.com. The staff will really appreciate it.
Actually I wanted to email Almighty Himself. Anyone have his email?
(I'll email the store too).
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Mac Elite
Join Date: Jan 2001
Status:
Offline
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Originally posted by Macfreak7:
Actually I wanted to email Almighty Himself. Anyone have his email?
(I'll email the store too).
sjobs@apple.com
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Forum Regular
Join Date: Oct 2003
Location: San Francisco Bay Area
Status:
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that's awesome, but it's hit or miss with apple. you're lucky. 
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-> 20" iMac Core Duo, 1GB RAM, lame superdrive that burns at 2x
-> MacBook Pro 2GHz Core Duo, 2GB RAM
-> MacBook 2.16GHz Core Duo, 2GB RAM
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Mac Elite
Join Date: Jun 2002
Location: Where Lysimachia mauritiana blooms
Status:
Offline
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Originally posted by Macfreak7:
Actually I wanted to email Almighty Himself. Anyone have his email?
(I'll email the store too).
asskisser.
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Professional Poster
Join Date: Mar 2002
Location: Smallish town in Ohio
Status:
Offline
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I find them to be pretty arrogant and rude. I went up to a "Genius" once and wanted an opinion or something. My Powerbook fan was making a loud noise (still does) and all I wanted was for the guy to tell me if he knew about this problem and what should I do (ie. should I have it fixed, should I wait for it to go away.. etc). The guy was such a dick, he kept on asking me if I had filed a report on the website. I was thinking, **** no, just give me your damn opinion about this problem. How long would that take, 20 seconds? What does 20 seconds (when he wasn't talking to anybody else) mean to that asshole?
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Forum Rules
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