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Can I transfer my ITMS account balance?
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Mac Elite
Join Date: Jun 2004
Location: College
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Feb 15, 2005, 07:26 PM
 
I am in a pickle. (I love that metaphor ) I used to use AOL... but AOL is crap so I switched to Gmail and my work email address only. So i am now AOL free. HOORAY! But there is a problem. My ITMS account was set up to use my AOL account. I had $11.89 left on my account and now it wont let me use it because the AOL account doesn't exist. Is there a way to transfer the balance over to my new account?
     
Mac Elite
Join Date: Aug 2002
Location: Kyoto, Japan
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Feb 15, 2005, 07:34 PM
 
Not that I know of....I'd e-mail iTMS customer service and ask them if there is anything they can do.
     
Addicted to MacNN
Join Date: Mar 2002
Location: Winnipeg
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Feb 15, 2005, 07:39 PM
 
Ouch... this is why I enjoy having my own domain name for my e-mail addy.
     
Addicted to MacNN
Join Date: Aug 2004
Location: Outfield - #24
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Feb 15, 2005, 07:54 PM
 
I'm sure if you e-mail customer service it will be resolved...I'd love to hear back if they do or don't though, please keep us posted!
     
Mac Elite
Join Date: Jun 2004
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Feb 15, 2005, 10:21 PM
 
OK, I give up. What's the customer service email address? I get the feeling its right in front of me, but I didn't see it.
     
Mac Elite
Join Date: Sep 2003
Location: Parker, Colorado
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Feb 15, 2005, 10:39 PM
 
Originally posted by MacMan4000:
OK, I give up. What's the customer service email address? I get the feeling its right in front of me, but I didn't see it.
Here's a place to start. Linky
Curse your sudden but inevitable betrayal!
     
Clinically Insane
Join Date: Jun 2001
Location: planning a comeback !
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Feb 16, 2005, 09:38 AM
 
Originally posted by MacMan4000:
What's the customer service email address?
billsux@microsoft.com

-t
     
Addicted to MacNN
Join Date: Mar 2000
Location: London, UK
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Feb 16, 2005, 09:47 AM
 
Why can't you just reassign your Apple ID to your new e-mail address?
http://myinfo.apple.com
     
Mac Elite
Join Date: Jun 2004
Location: College
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Feb 17, 2005, 03:37 PM
 
OK, sorry it took me so long to respond. I tried the "linky" and the link from the "linky" opens itunes and askes for a username and password. then it tells me my account can't be found

I am going to use Angus_D's link to send a question/comment asking them to fix it for me... I hope it works.
     
   
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