This is my experience.
In the beginning, when the whole thing started with the first iPod, I was glad I got the subscription. But the 10 blank CDs they shipped as part of the promo were crap.
When I got my latest iPod (U2), I decided I would give it a go again. Bleh. I got the lates Crichton (State of Fear) and although the reader is OK, if you listen closely, yuou hear all of them body noises. e v e r y t h i n g.
I noticed the body noises when I listened on my HIFI first. Then I thought using my headphones at lower volume would be OK.
nope.
So I decided I will not buy from them again.
What I am hoping for is warmer voices from a text to speech converter.