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Thank you for choosng our Premium service
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Feb 25, 2005, 05:29 PM
 
Hotmail Glitch Snarls Pay Service

Â_Technology - AP


SEATTLE - About 200,000 customers who pay Microsoft Corp. for premium Hotmail e-mail accounts have been experiencing problems including slowdowns and an inability to access some e-mails, the company said Friday.

The problems began Tuesday and were being resolved Friday, said Brooke Richardson, lead product manager for Microsoft's MSN online division. Richardson said the glitch was caused by a server problem, and that the system was not attacked.

Earlier this week, some customers who pay for services such as Hotmail Plus and MSN Premium complained that they couldn't see some e-mails, had trouble logging in and were experiencing slowness. Richardson said no data was lost, but some people were temporarily unable to access all their e-mails.

By Friday, Richardson said the situation had "stabilized" but some customers were still experiencing slowness. She said it wasn't yet clear when the situation would be completely resolved.

Redmond-based Microsoft has about 190 million Hotmail customers, mostly using the company's free service.
Wonder if Bill Gates has a Hotmail account...
/mal
"I sentence you to be hanged by the neck until you cheer up."
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Feb 25, 2005, 06:51 PM
 
Eh, big deal. Its happened to Apple's .mac services, and they're not free, either.
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Feb 25, 2005, 06:56 PM
 
What I found most amusing is the fact that the free Hotmail service didn't experience the problem.
/mal
"I sentence you to be hanged by the neck until you cheer up."
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Feb 25, 2005, 07:12 PM
 
Anyone here use hotmail? If so, why? Gmail rocks!
     
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Feb 25, 2005, 07:14 PM
 
i used hotmail back in the day...probably 1998? that and yahoo...i had a yahoo email before hotmail. i still use yahoo for signing up for stuff i dont want to use my isp email for.

"I'm for anything that gets you through the night, be it prayer, tranquilizers, or a bottle of Jack Daniel's."
     
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Feb 25, 2005, 10:15 PM
 
I set up a Hotmail account back in 1996, and it still exists. I don't actually use it for email, though. It's just a way to have a dumb-ass login for stuff like MSN Groups.
/mal
"I sentence you to be hanged by the neck until you cheer up."
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Feb 25, 2005, 10:25 PM
 
Originally posted by Cadaver:
Eh, big deal. Its happened to Apple's .mac services, and they're not free, either.
True.
     
   
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