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Salty · Oct 5, 2005, 12:21 AM

OK, granted I might now be brain washed, but I gota say, after working for the company for a day (like more than orientation) I gota say I have a much better view of em than I used to. I mean the whole retail environment trying to hit sales goals with other people's money still feels a bit weird to me. But anyway, yah, all the people who work at my store are generally really friendly. And our store manager is actually incredibly nice which is a stark contrast to Sears.

On another note, I sadly sold a Compaq laptop today... I need to take a shower.

quote68 · Oct 5, 2005, 12:24 AM

You are part of the system. Way to go consumerism! Be sure to sell people a bunch of **** they don't really need!

MaxPower2k3 · Oct 5, 2005, 12:32 AM

i'm so glad i work in a store that doesn't have a commission or quota system. I don't think i could stand having to push s**t on people that they have no use for.

iMOTOR · Oct 5, 2005, 12:33 AM

Originally Posted by Salty

working for the company for a day (like more than orientation) I gota say I have a much better view of em than I used to.

So BestBuy only sucks from the consumers point of view?

Salty · Oct 5, 2005, 12:39 AM

Originally Posted by iMOTOR

So BestBuy only sucks from the consumers point of view?

Exactly, to work for em is actually somewhat enjoyable. That said I do feel very uncomfortable pushing the geek squad service because to be honest... it's like 150 bucks to have em set up a wireless network in your home. Which for some people MIGHT be worth it but... not me. So I don't push that that heavily. That said their warranty setup is actually not that bad at all. For Apple products for example it's 20 bucks more than Apple Care, but BB has a no lemon policy. IE if your Apple just isn't good and Apple refuses to exchange it for something else, Best Buy will for you.

Agasthya · Oct 5, 2005, 12:41 AM

Originally Posted by MaxPower2k3

i'm so glad i work in a store that doesn't have a commission or quota system. I don't think i could stand having to push s**t on people that they have no use for.

Yeah when I worked for Apple it was horrible to see the looks on peoples faces when you tried to sell them .Mac and AppleCare and ProCare and all that junk. It was just that "For the love of God, please let me buy my computer and leave" type look. Our metrics were so bad because no one that worked in the store wanted to force that **** down any customers throats. Apple didn't like it, but the customers did.

Salty · Oct 5, 2005, 12:45 AM

Originally Posted by Agasthya

Yeah when I worked for Apple it was horrible to see the looks on peoples faces when you tried to sell them .Mac and AppleCare and ProCare and all that junk. It was just that "For the love of God, please let me buy my computer and leave" type look. Our metrics were so bad because no one that worked in the store wanted to force that **** down any customers throats. Apple didn't like it, but the customers did.

Yah, I could never push .mac. I have no problem strongly suggesting warranties for laptops. But yah... I dono, meh, I moved a 2 year warranty today but not the three year.

waxcrash · Oct 5, 2005, 01:10 AM

SuperChicken…if you don't want to lose your job, I recommend you stop posting about it on a message board.

brapper · Oct 5, 2005, 01:14 AM

uhhhhhh ohhhhh

Cubeoid · Oct 5, 2005, 01:19 AM

heheheh hehehehhe heheheh heh. hehehhehhehehehhe. ehehe.

Warung · Oct 5, 2005, 01:34 AM

Originally Posted by Salty

OK, granted I might now be brain washed...

"Now"? It took you this long to figure it out?

Oh, - and your new job had nothing to do with it.

Railroader · Oct 5, 2005, 01:50 AM

I was pleasantly surprised with BB recently myself. I was in the market for a new camera and went to BB simply because it was attached to a Office Max and I was price comparing certain modeals of Canon cameras. The sales girl knew more about digital cameras than any place I had ever been. She knew more than dcresource.com and dpreview.com. She knew more than any mom and pop store I visited that day (three of them). She "tried" to sell me a warranty plan, but only "just in case a manager is watching".

I will go back to BB. But I'll still shop around.

meelk · Oct 5, 2005, 01:50 AM

You dont post about work on the internet. End of story.

moonmonkey · Oct 5, 2005, 04:31 AM

Originally Posted by Salty

Yah, I could never push .mac. I have no problem strongly suggesting warranties for laptops. But yah... I dono, meh, I moved a 2 year warranty today but not the three year.

If you want to learn how to do that you should research consultative based selling.
Basically identifying unidentified (by the customer) needs and framing the product you want to sell as a solution for the need. i.e. the customer mentions that they lost data with their last computer, you ask probing questions, find out what went wrong, then repeat all the issues back to them and explain how .Mac can stop that happening.

The most successful sales people are able to strike a balance between sales targets and what is ethically correct, if you can't do this there is something wrong with the company you are working for.

Cubeoid · Oct 5, 2005, 05:11 AM

Sales people are liers. Always smiling. I don't trust them. Always want to sell me something. If I want something I'll buy it. Salty, please be careful at work.

Ratm · Oct 5, 2005, 05:12 AM

Originally Posted by Salty

On another note, I sadly sold a Compaq laptop today... I need to take a shower.

If you don't want to feel like a pusher or a whore then never ever work for Circuit City. Evil little people. I had a manager that smelled like poo poo and piss... I swear to fu*king God. It's the CC in Miami, Fl next to Dadedland Mall. I'll never go there again.

And for selling a PC we now officially strip you naked and take away your Mac Users status. My.... godness you have a huge penis--so it is true what they say about Mac users. I thought it was just me...

iLikebeer · Oct 5, 2005, 05:41 AM

I don't mind Best Buy. Right away, I tell them I don't want any extended warranties or any of that junk and they usually leave me alone. The BB employees are generally more knowledgeable about their products than my local Mac store and they don't forget to order stuff for me every time I try to give them another chance.

That said,

Originally Posted by Salty

Exactly, to work for em is actually somewhat enjoyable. That said I do feel very uncomfortable pushing the geek squad service because to be honest... it's like 150 bucks to have em set up a wireless network in your home. Which for some people MIGHT be worth it but... not me. So I don't push that that heavily. That said their warranty setup is actually not that bad at all. For Apple products for example it's 20 bucks more than Apple Care, but BB has a no lemon policy. IE if your Apple just isn't good and Apple refuses to exchange it for something else, Best Buy will for you.

http://www.uhv.edu/ac/student/writin...tip110904.html

Conjunctive adverbs—what they are and how to use them
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Understanding the proper use of conjunctive adverbs allows a writer to provide clear and meaningful transitions between ideas.

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accordingly, furthermore, moreover, similarly, also, hence, namely, still, anyway, however, nevertheless, then, besides, incidentally, next, thereafter, certainly, indeed, nonetheless, therefore, consequently, instead, now, thus, finally, likewise, otherwise, undoubtedly, further, meanwhile

moonmonkey · Oct 5, 2005, 05:51 AM

Originally Posted by Cubeoid

Sales people are liers. Always smiling. I don't trust them. Always want to sell me something. If I want something I'll buy it. Salty, please be careful at work.

Thats a bit of a generalization, I think some sales people feel the need to tell lies, or mislead people, but generally they don't progress far in life and are doomed to work in retail sales, which pays relatively badly.

macaddict0001 · Oct 5, 2005, 10:22 AM

Originally Posted by brapper

uhhhhhh ohhhhh

Originally Posted by Cubeoid

heheheh hehehehhe heheheh heh. hehehhehhehehehhe. ehehe.

How the **** did I know that was a family guy reference, I must watch too much of that ****.