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My cable company
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
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Dec 7, 2005, 01:30 AM
 
The TV in my family room is dead. (Actually, the jack is dead or off.) The jack in my home office for the cable modem works. (No TV in there though.) The jack upstairs in the bedroom works. (We never watch it ...)

The primary jack with the Tivo and home theatre ... dead.

It appears to be something in the junction box outside my house ... the sealed box that says "only open upon penalty of death."

So ... I call Charter Cable. They say that they won't send someone until DECEMBER 14TH!!!!! Un-friggin real!

I'd go satillite if not for:
- It costs more than my cable
- I'll lose my signal during strong southern storms.
- I still have to keep my cable for the cable modem.
<sigh>

I may be on Macnn alot more over the next week ....
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Professional Poster
Join Date: Jun 2005
Location: Yamanashi, Japan
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Dec 7, 2005, 03:03 AM
 
Darn. You could just NOT watch TV.
     
Posting Junkie
Join Date: Dec 2000
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Dec 7, 2005, 03:10 AM
 
Or... you could just use the one upstairs in the bedroom. You'd probably survive for a freaking week...

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Professional Poster
Join Date: Mar 2003
Location: In the South
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Dec 7, 2005, 10:02 PM
 
Crazy a week for lack of service. Too bad I was confused by the rest of your post
     
Professional Poster
Join Date: Jan 2000
Location: Detroit
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Dec 8, 2005, 11:48 AM
 
99.9% of the time, cable splits are made inside the house; most if not all installers will only one run home run outside. you _might_ have a seperate run for the cable modem, but anymore, that is the first split from your home run inside.

outside box -> 2 way splitter -> one feed for modem/one feed to a 2 way/3 way/4 way splitter depending on your setup for TVs

i would check your line running to the living room and see where it goes. if you bedroom works and your cable modem works, the your signal is fine outside. your splitter in the house is bad/run to your living room is loose/etc.
     
driven  (op)
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Join Date: May 2001
Location: Atlanta, GA
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Dec 8, 2005, 02:15 PM
 
I ended up finding the problem myself. They have some sort of signal booster outside ... only 1 of the 2 output ports on it are working. There are actually 4 ports:
- Cable input (from street)
- Power (coax feed from inside my house ... 120V)
- Output 1
- Output 2

Only output 2 is working. I just switched the downstairs cable on it. (We actually don't have a TV upstairs any more .. that was my mothers before she passed away ... I have a little portable set that I can use to test the line). <-- We generally don't even go in her room much.

Personally I almost never watch TV. However I have two children that watch for about an hour when they come home from school before they start their homework. (And we let them watch the Christmas shows.) I kinda had to get it going for them.

I left a note inside the little box outside on the booster that said "booster bad"). Hopefully the cable guy figures it out when/if he shows up.
- iMac 3.2Ghz 1TB - MacBook Pro 15" Core i7 2.3Ghz / 256SSD (Work laptop)
- PowerMac G5 - Dual 2.0 Ghz, 3GB, Soundsticks!,
- Lenovo Thinkpad T510 (also a work laptop), Win 7 Enterprise, 8GB, 320GB HDD
     
Addicted to MacNN
Join Date: Oct 2002
Location: Boston, MA
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Dec 8, 2005, 02:58 PM
 
I wish you all the best with your Cable.

"Never give in, never give in, never, never, never, never - in nothing, great or small, large or petty - never give in except to convictions of honor and good sense." Winston Churchill
     
   
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