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Hewlett Packard Printer and Scanner
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Fresh-Faced Recruit
Join Date: Jan 2007
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I've been reading some of the posts and I'm wondering if this site is only for Mac users? I'm a desperate Grandmother who is trying to scan and print pictures of my grandchildren. I'm new to any of this, so please be gentle. 
If I press the photo button, I get true color, but lines in my pictures? If I press plain, I don't get any lines but the color is off? Any solutions?
I have a Windows XP computer. I'm sorry I ever bought it, because it picks up everything. I'm planning on buying a Mac as soon as I get some money and will be asking for advice.
Thanking you for taking time to read my posts.
Desperate
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Moderator  Join Date: May 2001
Location: Hilbert space
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I'm sorry, but this is a Mac forum. I'll move this to the Lounge though, I'm sure one of us will be able to answer your questions.
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I don't suffer from insanity, I enjoy every minute of it.
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Fresh-Faced Recruit
Join Date: Jan 2007
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Originally Posted by OreoCookie 
I'm sorry, but this is a Mac forum. I'll move this to the Lounge though, I'm sure one of us will be able to answer your questions.
Thank You Oreo Cookie, I know where to come when I'm ready to buy my Mac.
Desperate
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Dedicated MacNNer
Join Date: Mar 2003
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Hey Desperate, what is the model of the printer/scanner? It should say somewhere on the printer, similar to HP DeskJet 840c or something like that, (most likely not called a DeskJet).
Once you know what that is, go to:
HP Support & Drivers
and type in your model name to search for a driver, download the latest driver and install it. Restart your computer, and see if that helps.
If you are having any trouble with this post back,
good luck!
-Chris
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This signature is obsolete.
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Fresh-Faced Recruit
Join Date: Jan 2007
Status:
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Hey Chris, thank you very much. I'm going to try that this evening.
Desperate
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Banned
Join Date: Jun 2005
Location: Indy.
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Originally Posted by Desperate
If I press the photo button, I get true color, but lines in my pictures? If I press plain, I don't get any lines but the color is off? Any solutions?
Desperate
Does this affect images on your computer screen or is this happening when you are copying from the scanner and then directly printing them like a copier machine?
What about images you print from your computer? Do they have "lines"?
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Clinically Insane
Join Date: Jun 2001
Location: planning a comeback !
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Uhm, did you try to clean the printer head ?
It's an option in the printer utilities that come with the printer software.
-t
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Fresh-Faced Recruit
Join Date: Jan 2007
Status:
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Originally Posted by Chris Gilpin
Hey Desperate, what is the model of the printer/scanner? It should say somewhere on the printer, similar to HP DeskJet 840c or something like that, (most likely not called a DeskJet).
Once you know what that is, go to:
HP Support & Drivers
and type in your model name to search for a driver, download the latest driver and install it. Restart your computer, and see if that helps.
If you are having any trouble with this post back,
good luck!
-Chris
Thanks Chris, it worked perfectly. You saved me some bucks!
Thank you, everybody for your replies.
Desperate
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