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Geek squad service in North Chicago?
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Mac Elite
Join Date: Feb 2001
Location: missing
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Apr 4, 2007, 03:15 AM
 
Hi guys,

I hope there are some wind city members around. A friend of mine got into problems with her PC, it looks like an OS problem (computer reboots itself continuously, doesn't completely load the OS). I wonder if you are aware of any recommendable "geek squad" service working in Chicago to stop by at her place and fix the computer at a fair cost.

Any advice will be welcomed,

Cheers and happy Easter.
-original iMac, TiPB 400, Cube, Macbook (black), iMac 24¨, plus the original iPod and a black nano 4GB-
     
Mac Elite
Join Date: Apr 2002
Location: Illinois
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Apr 4, 2007, 04:03 AM
 
Driver issue. Restart in safe mode and ask her what she's installed lately. (Or Virus)
     
OC1
Fresh-Faced Recruit
Join Date: Apr 2007
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Apr 4, 2007, 09:08 AM
 
Go with an independent tech company that doesn't belong to a retail store. Seems like places like Best Buy/Geek Squad always try to sell you hardware you don't need. One alternative I've heard good things about is "1-800-905-GEEK." I think they used to be called Geeks on Call. A guy in my office used them when his daughter's computer went wacko.
     
Mac Elite
Join Date: Feb 2001
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Apr 4, 2007, 09:14 AM
 
any locals?

Thanks for the input guys

C
-original iMac, TiPB 400, Cube, Macbook (black), iMac 24¨, plus the original iPod and a black nano 4GB-
     
Posting Junkie
Join Date: Jun 2000
Location: Union County, NJ
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Apr 4, 2007, 09:19 AM
 
It could be a power supply problem. Has she installed any new hardware lately?
     
Addicted to MacNN
Join Date: Mar 2001
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Apr 4, 2007, 11:01 AM
 
Power supply. CPU fan. Prob, the PS fan is dead.
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Clinically Insane
Join Date: Dec 1999
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Apr 4, 2007, 11:10 AM
 
I would take her HDD out, put it in another computer, backup her files, then reformat and install.
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Mac Elite
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Apr 4, 2007, 05:09 PM
 
nope, not new stuff.
-original iMac, TiPB 400, Cube, Macbook (black), iMac 24¨, plus the original iPod and a black nano 4GB-
     
Banned
Join Date: Jun 2005
Location: Indy.
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Apr 4, 2007, 07:15 PM
 
Originally Posted by RAILhead View Post
Power supply. CPU fan. Prob, the PS fan is dead.
Quoted for emphasis. Sounds like the PS is coming on, overloading, and resetting.
     
Mac Elite
Join Date: Apr 2002
Location: Illinois
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Apr 4, 2007, 07:55 PM
 
Originally Posted by Railroader View Post
Quoted for emphasis. Sounds like the PS is coming on, overloading, and resetting.
Depends how far in the boot process it gets.

If it's getting all the way to Windows starting up and hits this spot every time (The progress bar thingy), then restarting, and also it's not reporting a "thermal event" then I'd say driver conflicts (possibly a newly added Display driver [I had this exact same problem when the display driver was loading coming from a Windows Update]). If it's before then, I'd say hardware, and try checking the Power Supply. Power Supply issues, from what I can tell, kick in as the computer starts powering up all the auxiliary devices, not allowing you to get anywhere near Windows.

Give us more information and we'd probably be able to narrow it down a bit.
     
Mac Elite
Join Date: Feb 2001
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Apr 5, 2007, 10:35 AM
 
Ok system was reinstalled. So far, it appears to work properly. Thanks for your input
-original iMac, TiPB 400, Cube, Macbook (black), iMac 24¨, plus the original iPod and a black nano 4GB-
     
   
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