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5 out of 9 Jiffy Lubes don't do the work...
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Clinically Insane
Join Date: Dec 1999
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http://mfile.akamai.com/12924/wmv/vo...52183.200k.asx
Whoa. I had a problem with Brake Masters that I almost got into a lawsuit over (I posted here about it, but I can't find the thread.) They didn't do sh*t to my pickup, infact, they disconnected all the hoses and drained all the fluids, then didn't reconnect any of the hoses and no fluids were put in.
I was about 3" from a side collision (the guy swerved just in time) when my brakes didn't work. They hadn't reconnected the vacuum hose to the brakes (and none of the other hoses as I found out later.) I went out the parking lot and hit my breaks expecting to stop and I just rolled right into the cross traffic. Slammed it into reverse (luckily no one behind me) and gunned it back into the parking lot.
The next day I'm on my way to work and my pickup just overheats. Luckily I was right next to an exit ramp that had a gas station next to it, so I coasted into the gas station. Pop the hood expecting to see steam or vapors... nothing. I opened up the radiator expecting it burst and there was nothing. Not a drop of water. On a hunch I check my wiper fluid, my oil, everything, it's all empty. Nothing in there.
So I called the Brake Masters about it and told them they need to send over a tow truck and take my pickup back so they can fix it. They got in a big argument with me saying that I should pay for the tow truck.
After that incident it went all the way to their regional manager. He refunded all my money, gave me a free full service coupon, then did a full service on my pickup, and payed for a rental car for the 3 days they had my pickup.
So I can tell you that's at least two places to avoid: Jiffy Lube and Brake Masters.
OT: Come to think of it, it wouldn't surprise me if that's the reason I'm having trouble with the headgasket now. 
(Last edited by olePigeon; May 23, 2007 at 12:45 PM.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Moderator  Join Date: Feb 2006
Location: on the verge of insanity
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I had a friend in high school that worked for Jiffy Lube. His name tagged designated him as a Lubrication Specialist.
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I like my water with hops, malt, hops, yeast, and hops.
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Addicted to MacNN
Join Date: Jul 2001
Location: I don't know anymore!
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Wow; that's pretty bad, but, having once worked in the car repair bidness, I'm not all that surprised. BTW, I hope you took a breather, or a break, after your incidents, where they didn't fix the brakes. 
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Why is there always money for war, but none for education?
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Clinically Insane
Join Date: Apr 2000
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I'd urge everybody to learn as much about your cars as possible, and perform basic services yourself (as long as you're confident to do so).
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Clinically Insane
Join Date: Oct 2001
Location: San Diego, CA, USA
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Originally Posted by Cipher13 
I'd urge everybody to learn as much about your cars as possible, and perform basic services yourself (as long as you're confident to do so).
It's a good idea, but the problem is that cars are awfully expensive to experiment with while you're learning. "Oops, haha, guess it's time to go back to the Maxima store!"
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Chuck
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"Instead of either 'multi-talented' or 'multitalented' use 'bisexual'."
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Clinically Insane
Join Date: Jul 2005
Location: Vacation.
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What's Jiffy Lube? Like KY Jelly but for when you're in a hurry?
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Been inclined to wander... off the beaten track.
That's where there's thunder... and the wind shouts back.
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Clinically Insane
Join Date: Oct 2001
Location: San Diego, CA, USA
Status:
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KY Jelly is usually for consensual stuff, whereas with Jiffy Lube, you know you're going to get raped.
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Chuck
___
"Instead of either 'multi-talented' or 'multitalented' use 'bisexual'."
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Dedicated MacNNer
Join Date: Mar 2005
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Originally Posted by Chuckit
KY Jelly is usually for consensual stuff, whereas with Jiffy Lube, you know you're going to get raped.
That was beautiful.
SAm
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Posting Junkie
Join Date: Nov 1999
Location: Cape Cod, MA
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My roommates mother got an oil change at Jiffy Lube.
Only instead of doing it right they drained the oil and then ran the engine (  WTF!!) causing it to, well, die.
She got a new Nissan out of the deal though, but still, don't trust some 17 year-old pill popper to work on your expensive car. Do what Cipher said or just pay the extra ten bucks and bring it to a real mechanic that isn't texting his HS friends when he is supposed to be filling the oil back up.
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Addicted to MacNN
Join Date: Jun 1999
Location: Las Vegas, NV, USA
Status:
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Originally Posted by olePigeon
So I called the Break Masters
Is that where you go to eat donuts and play games when you don't feel like working any more?
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Clinically Insane
Join Date: Dec 1999
Status:
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Originally Posted by chabig
Is that where you go to eat donuts and play games when you don't feel like working any more?
 I meant Brake Masters... of course, both names would've worked.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Grizzled Veteran
Join Date: Feb 2000
Location: Dayton, OH
Status:
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Originally Posted by olePigeon
They got in a big argument with me saying that I should pay for the tow truck.
After that incident it went all the way to their regional manager. He refunded all my money, gave me a free full service coupon, then did a full service on my pickup, and payed for a rental car for the 3 days they had my pickup.
You got screwed. And you were arguing about the wrong thing.
Aside from the whole 'you almost got in a wreck' part, they drained everything from your vehicle, you drove it with no oil. You should've towed it to a real mechanic for a complete rundown, NOT back to the original place (no matter who paid) where their concern is purely going to be CYA related.
You got your money back and a full service etc etc. What you DIDN'T get back was a vehicle that was undamaged.
Seriously, it's probably not too late. SOP on this sort of thing (because it happens ALLLLLL the time) is for them to purchase an extended warranty for your vehicle. Just make sure its from the manufacturer/dealership since the independent warranty companies tend to go bankrupt.
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Clinically Insane
Join Date: Jul 2005
Location: Vacation.
Status:
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Originally Posted by sek929
don't trust some 17 year-old pill popper to work on your expensive car.
Well duh.
Don't trust your car to anyone it isn't legal to horsewhip if they don't (a) do the job properly and (b) show you proper respect befitting your status as a classy gentleman.
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Been inclined to wander... off the beaten track.
That's where there's thunder... and the wind shouts back.
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Baninated
Join Date: Jun 2000
Location: Cambridge, Chicago, Jerusalem (school/home/heart)
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Brought my Explorer to a Pep Boys for them to replace the water pump. The drained the radiator, replaced the pump, but did NOT replace any radiator fluid (tho they charged me for replacement fluid). I realized this when my engine blew real bad and took the tranny with it. I contacted Pep Boys who said it wasn't their fault. Right. I got my lawyer on them but it never went further than us threatening to sue. In the end I coughed up the money to get a new engine and tranny.
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Professional Poster
Join Date: Jan 2001
Location: Salt Lake City, UT USA
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Why didn't it go any further than threatening to sue? It's pretty clear they failed to complete the job.
To anyone using Jiffy Lube or any other oil place, may I recommend that you just change the oil yourself? It's about 30 minutes. Last I looked Jiffy Lube costs around $30, I can change my oil for half that.
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2008 iMac 3.06 Ghz, 2GB Memory, GeForce 8800, 500GB HD, SuperDrive
8gb iPhone on Tmobile
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Forum Regular
Join Date: Aug 2006
Location: Los Angeles
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sorry to hear about your bad experience
there is a jiffy lube right next door to our office - and I know they don't do any work because the guys from the garage look out towards the street and whistle at anyone with a vagina.ALL.DAY.
it's really gross.
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Posting Junkie
Join Date: Nov 1999
Location: Cape Cod, MA
Status:
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Originally Posted by SirCastor
Why didn't it go any further than threatening to sue? It's pretty clear they failed to complete the job.
To anyone using Jiffy Lube or any other oil place, may I recommend that you just change the oil yourself? It's about 30 minutes. Last I looked Jiffy Lube costs around $30, I can change my oil for half that.
Not having to dispose of the waste oil myself is well worth an extra 15 bucks.
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Clinically Insane
Join Date: Dec 1999
Status:
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Originally Posted by CMYKid
Seriously, it's probably not too late. SOP on this sort of thing (because it happens ALLLLLL the time) is for them to purchase an extended warranty for your vehicle. Just make sure its from the manufacturer/dealership since the independent warranty companies tend to go bankrupt.
That was about 4 years ago. It's certainly too late. I also can't afford a lawyer to sue anyone.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Moderator  Join Date: Jun 2000
Location: We come from the land of the ice and snow...
Status:
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some places they have to show you the used part they replaced to prove they did the work. NTB does this. I haven't gone to a JiffyLube type of place in a while. Although, I'm sure places could get around it by having one dirty oil filter they show everyone.
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Professional Poster
Join Date: Jan 2000
Location: Detroit
Status:
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uncle ed's (coupon in the mail every week) is $14.95. well worth it. spend half my lunch time with them, never a problem. i also go every 6000 miles. they fill my washer, tires, etc. well worth my time and money.
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Grizzled Veteran
Join Date: Feb 2000
Location: Dayton, OH
Status:
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Originally Posted by olePigeon
That was about 4 years ago. It's certainly too late. I also can't afford a lawyer to sue anyone.
you probably have 5 years or so, nd you wouldnt want to waste any money on a lawyer. like I said, this happens SO often that they'd give you what you asked for, if you knew to ask for it, but even if not you'd have a basic open and shut small claims action.
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