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No Questions-Asked Return question
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Clinically Insane
Join Date: Dec 1999
Status:
Offline
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Does the 7 day return policy (is it seven?) only apply to Macs bought at the Apple Retail Store, or can I return a product bought on the Apple Store online to an Apple Retail Store?
I'm stickler when it comes to dead pixels, so when I order my MacBook Pro, I'd like to return it immediately if it has dead pixels. I'm also getting the 7,200 RPM BTO, wasn't sure having a BTO laptop affects the return policy.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Professional Poster
Join Date: Mar 2002
Location: Brantford, ON. Canada
Status:
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I know in Canada you have 14 days to return a product. I believe it's law.
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Professional Poster
Join Date: Jun 2007
Status:
Offline
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Well in the US you cannot return any BTO computers. The sale is basically is final.
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Addicted to MacNN
Join Date: Sep 2001
Location: Toronto
Status:
Offline
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No returns on BTO as far as I know.
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Clinically Insane
Join Date: Dec 1999
Status:
Offline
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Phew! Thanks for the clarification. OK, then I'll just get the normal one and buy a 7,200 RPM HD later.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Posting Junkie
Join Date: Oct 2005
Location: Houston, TX
Status:
Offline
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Apple says:
Please note that Apple does not permit the return of or offer refunds for the following products:
1. Product that is custom configured to your specifications
But many people have reported returning BTO Macs.
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Clinically Insane
Join Date: Dec 1999
Status:
Offline
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Originally Posted by mduell 
But many people have reported returning BTO Macs.
Meh, don't wanna risk it.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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