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You are here: MacNN Forums > Community > MacNN Lounge > so I CAN'T reset my aim password surely this can't be true

so I CAN'T reset my aim password surely this can't be true
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Mac Elite
Join Date: Apr 2005
Location: Nashville, TN
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Jun 18, 2007, 09:25 PM
 
just reinstalled a new hd in my ibook old one died, have no idea what my aim password is. my aim sn was tied to my .mac account which i canceled last year . any other ideas on how to reset my password? this is what their site tells me.

Q: What should I do if I have forgotten my password?
A: When you enter an invalid password to sign on, AIM displays an error message, asking you if you forgot your password. In the error message window, click Forgot Password. After your browser opens to the Forgot Password Web Site, enter your screen name, and click Submit.

Your password will be sent to the most current e-mail address we have on record for your screen name. If you have changed your e-mail address and did not notify the AIM system of that update, then your password will still be sent to your old e-mail address. If this occurs and you are no longer able to access e-mail at your old address, then there is no way for us to inform you of your AIM password. In this case, you must register another screen name by choosing on the Sign On screen, and then clicking Sign On. Therefore, if you are planning to change your e-mail address, update your new address in AIM before you delete the old e-mail account.

Also, if your AIM screen name is the same as your AOL screen name, then you can sign onto AOL with that screen name and go to Keyword: AIM PASSWORD
"I'm sick of following my dreams. I'm just going to ask them where they're goin', and hook up with them later"
     
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Join Date: Aug 2004
Location: FFM
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Jun 18, 2007, 09:32 PM
 
If your "aim sn" (whatever you mean by that) was tied to your .mac account, then most likely you didn't use AIM, but .Mac to use iChat. In that case you can not ask AOL for a new password. You don't have an account with them. You have an account with Apple. See the following support site for more info and how to reset your password:

.Mac: Expired User Names Still Valid for Other Services
     
   
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