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When did the Apple Updates search become useless?
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Clinically Insane
Join Date: Dec 1999
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It used to show relevant results when I wanted to download installer packages for use with ARD. Now when I search it comes up with crap for Mac OS 9 and Warranty information. This is after I restrict the search to Downloads only.
Is there a checkbox I'm missing? Or did Apple mess up their search engine?
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Mac Elite
Join Date: Mar 2001
Location: München, Deutschland
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Do you mean on the Apple website? Yeah, that costs time and nerves. I tried to get find certain OSX driver updates and just gave up.
Now within the programs it depends. The OSX search itself is pretty reliable, the god-awful Quicktime-I'm searching-a-codec-thing however...
PB.
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Aut Caesar aut nihil.
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Clinically Insane
Join Date: Dec 1999
Status:
Offline
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The Apple Updates website, yes. It's absolutely useless now.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Addicted to MacNN
Join Date: Sep 2000
Location: The Rock
Status:
Offline
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Yeah I noticed the same thing as well...was trying to find a manual for my older computer, and it took me forever to do what should have been a simple task. Very painful and annoying.
greg
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Mankind's only chance is to harness the power of stupid.
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Mac Elite
Join Date: Jan 2004
Status:
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I typed in a search for 10.4.11 updater. pretty specific, but no five pages of results in and no updater.
I'm sure search used to work, but it sucks hard now for sure!
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Clinically Insane
Join Date: Jul 2005
Location: Vacation.
Status:
Offline
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Been inclined to wander... off the beaten track.
That's where there's thunder... and the wind shouts back.
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Clinically Insane
Join Date: Dec 1999
Status:
Offline
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It used to work, this is pretty recent.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Clinically Insane
Join Date: Dec 1999
Status:
Offline
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OK, Apple reads MacNN and just fixed it?
I swear, it's been useless for at least a few months. Now it seems to be working.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Clinically Insane
Join Date: Dec 1999
Status:
Offline
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If you go to www.apple.com/support/downloads the search becomes useless. If you use the Search box after you've clicked on the "Downloads" buttons from the Support area, it works.
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"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
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Clinically Insane
Join Date: Jul 2005
Location: Vacation.
Status:
Offline
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Originally Posted by olePigeon 
The master search on the nav bar works from there. Maybe they're transitioning to that?
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Been inclined to wander... off the beaten track.
That's where there's thunder... and the wind shouts back.
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Addicted to MacNN  Join Date: Jul 2005
Location: Cooperstown '09
Status:
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Moderator  Join Date: Dec 2000
Location: Polwaristan
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I always use google + site:apple.com to find specific downloads.
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Mac Elite
Join Date: Aug 2003
Location: Minnesota
Status:
Offline
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Completely useless. My brother, an almost Mac convert, just swore off Apple products because their support downloads suck so bad.
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Moderator Join Date: Apr 2001
Location: Wasilla, Alaska
Status:
Offline
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Originally Posted by alligator
Completely useless. My brother, an almost Mac convert, just swore off Apple products because their support downloads suck so bad.
He was looking for support downloads before he switched? 
And to agree with Doofy; searching using the main search bar seems to work fine.
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Mac Elite
Join Date: Nov 2003
Location: The back of the room
Status:
Offline
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Originally Posted by AKcrab
He was looking for support downloads before he switched?
ProTip™: Apples makes softwares for windows that requires updatings.
Eh, what the hell.
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Moderator Join Date: Apr 2001
Location: Wasilla, Alaska
Status:
Offline
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And it shows up in software update...
edit: And what are you talking about? Safari, iTunes, QuickTime, Bonjour for Windows? It's not like a windows user would be out looking for a 10.4.11 combo update...
(Last edited by AKcrab; Nov 5, 2008 at 02:20 AM.
)
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Clinically Insane
Join Date: Apr 2000
Status:
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It never worked well in my experience.
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Mac Elite
Join Date: Nov 2003
Location: The back of the room
Status:
Offline
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Originally Posted by alligator
Completely useless. My brother, an almost Mac convert, just swore off Apple products because their support downloads suck so bad.
Originally Posted by AKcrab
He was looking for support downloads before he switched?
And to agree with Doofy; searching using the main search bar seems to work fine.
Originally Posted by AKcrab
And it shows up in software update...
edit: And what are you talking about? Safari, iTunes, QuickTime, Bonjour for Windows? It's not like a windows user would be out looking for a 10.4.11 combo update...
No, no, no. WTF are you talking about? Or more rightly, who was talking about 10.4.11? Someone else was, not me, you, or the guy you originally responded to.
Wouldn't it make sense for a windows user to try out Apple software before switching? Maybe they don't want to use Software Update, but download individual updates themselves. They'd be right to not trust it. Apple is not a good windows citizen.
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