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imactheknife · Nov 5, 2009, 08:30 AM

I got an imac G5 1.9 with video issues. I found a classified ad on Ebay for a company in the states that fixes the video. I sent it off to them and the nightmare begins. After a a few days (Canada post said it was delivered) they "finally" found it. After another week I email and phone to see the status and no answer of the phone, and no return emails.

I finally get ahold of a guy and he says Mark who, from where (here baby crying in the background) After a few more days nothing not a mention. I send an email to ebay they don't do anything because he is just a classified ad. Another week goes buy I finally get ahold of him and he is like yeah we will get to it. He finally emails back after I file a complaint with ebay saying it was fixed and he will send it out. 4 days go by so I thought I would call. Oh!! I am having problems with shipping I will get to it tomorrow. In the meantime I have paid for the repair (Paypal) and am just waiting. 2 days go by nothing saying he shipped it. 2 more days go by. I finally complain to Paypal about this transaction. The next day the guy refunds my and sends my Logic board back by UPS. That cost me $55 bucks today. I put the unit together and it's not even fixed. I am so bloody pi$$ed off. I have decided to part it out and recoup my money. The company is GPU medics in the states. They are crooked and have the worst customer service I have ever dealt with.

Eug · Nov 5, 2009, 08:55 AM

For (at least some of) the G5s, isn't the GPU soldered to the mobo?

imactheknife · Nov 5, 2009, 09:26 AM

yes the GPU is soldered on but thats what they supposedly specialize in..

olePigeon · Nov 5, 2009, 12:26 PM

Another company to avoid is Mac of All Trades.

Paul_Aris · Dec 18, 2009, 08:58 AM

I sent my G5 imac logic board in November 18th after it has failed. I got an ebay gpumedics response saying they can fix it and it usually takes 5 business days. After a number of emails I never got a response even to tell me they have received it. Are you sure this is a real business. Or is my logic board gone forever?

imactheknife · Dec 18, 2009, 10:09 AM

thats why I said beware, they are jerk off's that never respond to email, won't answer the phone. They have the worst customer service I have ever seen. I hope you get your board back andI hope it works. If you pay them make sure they send it. If it doesn't work file a complaint via paypal as thats how they like being paid. They are very shadey.

Big Mac · 04:35 PM

I like your name, imactheknife.

I assume it's based on the old Mac The Knife column from MacWeek, or maybe you got it from the song. Sorry about the bad experience you had.

Paul_Aris · Dec 18, 2009, 05:01 PM

Originally Posted by imactheknife

thats why I said beware, they are jerk off's that never respond to email, won't answer the phone. They have the worst customer service I have ever seen. I hope you get your board back andI hope it works. If you pay them make sure they send it. If it doesn't work file a complaint via paypal as thats how they like being paid. They are very shadey.

Yeah, too bad I didn't read this first.

Paul_Aris · Jan 14, 2010, 03:31 PM

Originally Posted by Paul_Aris

I sent my G5 imac logic board in November 18th after it has failed. I got an ebay gpumedics response saying they can fix it and it usually takes 5 business days. After a number of emails I never got a response even to tell me they have received it. Are you sure this is a real business. Or is my logic board gone forever?

Still have not heard a word since I sent the board in. Does anyone know how to get a hold of them? I can't believe they would even exist after offering such horrible communication. I am at the point right now where I think they are a scam or don't exist at all.

Paul_Aris · Jan 14, 2010, 05:14 PM

Originally Posted by Paul_Aris

Still have not heard a word since I sent the board in. Does anyone know how to get a hold of them? I can't believe they would even exist after offering such horrible communication. I am at the point right now where I think they are a scam or don't exist at all.

Well they called me today after I sent an email from ebay to them. Seems it has been done for a long time but they sent me email for payment and I never got one. Hmm. Anyway new caps are installed and they asked about the caps in my power supply so I will look at them to make sure. They are sending the board back tomorrow.