[MacBook78]

Hi,

I was curious if anyone has a good email for the customer service or public relations department either in the US or UK. Have a bit of an issue with the apple store not wanting to fix a problem that should clearly be dealt with under warranty and the store refuse to fix it. So I want to have a word with someone higher up than with Ian the store manager.

Any help would be much appreciated.

joe

[Cold Warrior]

I'd try their phone support before PR.

USA Apple - How to Contact Us
UK Apple - Support - Contacting Apple Support and Customer Service

[Doofy]

Originally Posted by MacBook78 

I was curious if anyone has a good email for the customer service or public relations department either in the US or UK. Have a bit of an issue with the apple store not wanting to fix a problem that should clearly be dealt with under warranty and the store refuse to fix it. So I want to have a word with someone higher up than with Ian the store manager.

The UK stores are all shite. Call their main 0800 number.