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Soot
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Addicted to MacNN
Join Date: Nov 2002
Location: Seattle, WA
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I had a mild-moderate grease fire on the stove. After it was out, even though almost everything seems unharmed, there is a fine layer of soot over most things in the whole apartment. Besides health concerns from carpets and other "sponges" re-leaking the soot in perpetuity, I understand that soot itself is especially damaging to electronics.
Does anyone have experience cleaning computers and other electronics after smoke damage? Any tips? I did my best with compressed air already. TIA
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Professional Poster
Join Date: Mar 2004
Location: UK
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There isn't a lot more you can do short of taking it all to bits and washing it in expensive ESD cleaning products, all while taking ESD precautions.
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MacBook 2.0GHz CD; MacBook Pro 15" 2.4GHz Late '08; PowerMac G4 MDD Dual 1GHz; 3x Xserve G4 1GHz; Mac Mini 2GHz; Big pile of broken and working bits;
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Banned
Join Date: Jun 2005
Location: Indy.
Status:
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Professional Poster
Join Date: Mar 2004
Location: UK
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Not if its functional. Unless you falsify a report of course.
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MacBook 2.0GHz CD; MacBook Pro 15" 2.4GHz Late '08; PowerMac G4 MDD Dual 1GHz; 3x Xserve G4 1GHz; Mac Mini 2GHz; Big pile of broken and working bits;
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Banned
Join Date: Jun 2005
Location: Indy.
Status:
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Originally Posted by Waragainstsleep
Not if its functional. Unless you falsify a report of course.
Really, I would think cosmetic damage would play a role in cleanup and replacement.
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Professional Poster
Join Date: Mar 2004
Location: UK
Status:
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Was there cosmetic damage? I thought the soot had been visibly cleaned off already.
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MacBook 2.0GHz CD; MacBook Pro 15" 2.4GHz Late '08; PowerMac G4 MDD Dual 1GHz; 3x Xserve G4 1GHz; Mac Mini 2GHz; Big pile of broken and working bits;
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Addicted to MacNN
Join Date: Nov 2002
Location: Seattle, WA
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The soot was never visible to start with; you have to run a damp cloth over stuff to see it on the cloth, and I'm not rubbing damp cloths on my motherboards just to looky-see. The insurance has already paid out, they told me they understand that it would shorten the life of the circuits significantly, and in many cases (like netbooks etc) they would actually total it solely on the knowledge that it was in the same area as the fire, no evidence beyond that. On the other hand, it's somewhat moot since I reached my coverage limits and they just paid me the limit in cash (it's probably a fair price, my gear is cheaper than it looks; in other words I think I bid correctly when buying coverage).
But I still get to keep the hardware until it actually breaks. And I am trying to still keep it alive as long as possible, even though I already have the money ready for its eventual replacement. Waste not want not, and all that.
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Banned
Join Date: Jun 2005
Location: Indy.
Status:
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So.... there was an insurance claim.
Cosmetic can include unpleasant odors or staining from cleaning.
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Professional Poster
Join Date: Mar 2004
Location: UK
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Thats some good insurance. I doubt many would get away with that over here.
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MacBook 2.0GHz CD; MacBook Pro 15" 2.4GHz Late '08; PowerMac G4 MDD Dual 1GHz; 3x Xserve G4 1GHz; Mac Mini 2GHz; Big pile of broken and working bits;
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Banned
Join Date: Jun 2005
Location: Indy.
Status:
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Originally Posted by Waragainstsleep
Thats some good insurance. I doubt many would get away with that over here.
Pretty standard in the USA. It would be an exception that that kind of coverage was not included.
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Addicted to MacNN
Join Date: Nov 2002
Location: Seattle, WA
Status:
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Originally Posted by Waragainstsleep
Thats some good insurance. I doubt many would get away with that over here.
Yeah I don't understand why it wouldn't be covered. Do they have to test every sock in the sock drawer to know that all socks absorb smoke? They know fires, and they have formulas for what gets damaged by smoke and what doesn't. They're not detectives, they don't have to reinvent the wheel for each fire.
Maybe the disconnect is that they would pay a reduced amount for the depreciation of your asset before the fire. I didn't have to even get into that since I reached my coverage limit either way. So I'm not sure what they would do if they actually had to come up with a number for me.
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Professional Poster
Join Date: Mar 2004
Location: UK
Status:
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I used to write a lot of insurance reports for hardware and I had a good deal of kit I managed to get working after drops or liquid spills but I knew they weren't going to last. Insurance companies typically wouldn't pay to repair or replace perfectly functioning equipment.
I hadn't really considered they might have policy for smoke as a special case since it can be harmful to your lungs, but for those other circumstances I describe they didn't often pay out.
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MacBook 2.0GHz CD; MacBook Pro 15" 2.4GHz Late '08; PowerMac G4 MDD Dual 1GHz; 3x Xserve G4 1GHz; Mac Mini 2GHz; Big pile of broken and working bits;
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