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Remedy (tm) web client under OS X? How?!
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Registered User
Join Date: Feb 2001
Location: none
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Offline
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Standards compliance is truly a humorous notion. Truly, 'Web Interface' does not have remotely the same meaning today as it did when the playing field was even and Netscape was still charging the barricades with gusto.
Skip to today and the subject of this topic.
Has anyone been able to tweak OS X in a way ( without the use of Classic ) to successfully access a Remedy web client interface? I am currently running 10.2.3 and have tried Chimera, Explorer, Mozilla and 'Netscape' aka That AOL Browserthing.
http://www.remedy.com
Cheers,
Dr_Doom
ps: works fine for Windows(tm) 'web' clients.
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Senior User
Join Date: Jan 2001
Location: Zurich, Switzerland
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Offline
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Originally posted by Dr_Doom:
Standards compliance is truly a humorous notion. Truly, 'Web Interface' does not have remotely the same meaning today as it did when the playing field was even and Netscape was still charging the barricades with gusto.
Skip to today and the subject of this topic.
Has anyone been able to tweak OS X in a way ( without the use of Classic ) to successfully access a Remedy web client interface? I am currently running 10.2.3 and have tried Chimera, Explorer, Mozilla and 'Netscape' aka That AOL Browserthing.
http://www.remedy.com
Cheers,
Dr_Doom
ps: works fine for Windows(tm) 'web' clients.
If the website is complaining that your Browser is not compatible blah blah as many sites have done to me when I know it is, you can always try masquerading as a Windows Browser under Omniweb you just go prefs and then compatibility, not sure how in Chimera though - there doesn't seem to be such a pref...Just a thought
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Fresh-Faced Recruit
Join Date: Feb 2002
Location: San Francisco
Status:
Offline
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Skip to today and the subject of this topic.
Has anyone been able to tweak OS X in a way ( without the use of Classic ) to successfully access a Remedy web client interface? I am currently running 10.2.3 and have tried Chimera, Explorer, Mozilla and 'Netscape' aka That AOL Browserthing.
ps: works fine for Windows(tm) 'web' clients. [/B]
it may be the browser string, or user-agent string that the broswer sends when requested to the host application. it may have some very simple logic that denies any browser that doesn't say Win32 in it.
the other option is that Remedy web access uses ActiveX or some other COM object that only runs on Windows. Try using OmniWeb 4.x - you can have it masquerade as a windows browser. If it works great - if not, it's probably the ActiveX/COM crap that is way way unstandards compliant. unless you consider windows a standard.
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Mac Elite
Join Date: Feb 2001
Location: 34.06 N 118.47 W
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Offline
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I find it odd/irritating that website close out browsers that are not 'supported'. For instance, http://wap.sonyericsson.com is inaccessable under Chimera and Mozilla, but works under IE. I was able to get Mozilla to work by using this toobar:
http://www.xulplanet.com/downloads/prefbar/
I changed Mozilla to seem as though it was Win 98 w/IE and it worked fine. Truly annoying.
Give that a shot. Use Mozilla, install the Prefbar and go from there.
Good luck.
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A lie can go halfway around the world before the truth even gets its boots on. - Mark Twain
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