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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > 10.2.3 and Linksys 4-Port Wireless Router(BEFW11S4v.2) internet problems

10.2.3 and Linksys 4-Port Wireless Router(BEFW11S4v.2) internet problems
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Mac Elite
Join Date: Oct 2001
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Dec 23, 2002, 02:49 PM
 
I have posted this in the network forum as well, but I am not sure if this might be a 10.2.3 issue. Please read below, any help is appreciated.

I have AT&T Broadband cable internet and the above mentioned router. I am running 10.2.3 on my iBook and connect to the BEFW11S4v.2(has the most recent firmware upgrade) for my internet connection. On Dec 19th I started to have trouble accessing completely random websites(http://mail.yahoo.com, http://www.macnn.com, http://home.attbi.com/~macnn/start.html, mail.attbi.com, and ftp://upload.attbi.com) and my connection to more and more sites has seemingly been blocked by the router ever since. I have reset the router a few times and it is currently running on the factory defaults. No matter what I do I cannot get my internet connection to work as it did 1 week ago. If I plug directly into the modem my connection is fine and nothing is blocked. Have any of you run into similar problems? Are there some settings/info that need to be put into the the setup page to allow me to connect again? DNS? DHCP info? Any and all help is truly appreciated.
Thanks in advance!
     
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Join Date: Jul 2002
Location: The end of a catwalk with no way out but down.
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Dec 23, 2002, 02:53 PM
 
I heard that OSX was having some DNS problems. But if you plug it in to the Linksys and that is the only time you get probelms it sounds like it is the crap router.

Anywho, look here:

www.macfixit.com
     
ThisGuy  (op)
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Dec 23, 2002, 07:43 PM
 
Well I got the router working again and it seems to be holding up, so far. I was also very surprised at how nice and helpful the Linksys tech support guy was and that he helped me with OS X (supposedly not supported), but I guess it can't be that difficult since the router is configured through a web browser. Anyways, I gave them a call and he walked me through a setup of the router and it didn’t work. He then said it is probably a hardware issue and gave me a case number and told me the procedure for a return. I was not 100% sure of this and after we hung up I started playing around with the setup/configuration pages. Here is what I did to get it to work:

1) Turned off my airport on my iBook
2) Plugged in a Cat5 from the router to my iBook
3) Opened up the configuration page http://192.168.1.1
4) Clicked on the “Advanced” tab
5) Clicked on the “MAC Addr. Clone” tab
6) Entered the Ethernet Address of the iBook, not the Airport card, in the “MAC Addr. Clone” spaces
7) Clicked the “Apply” button
8) Clicked the “Setup” tab
9) On the “Setup” page I entered attbi.com in the “Domain Name:” field
10) Clicked the “Apply” button
11) Quit the browser
12) Restarted the computer
13) Opened up a browser to verify connection and it worked, quit browser
14) I then unplugged the iBook from the Cat5 cable and turned on the Airport card
15) Opened up a browser and here I am!

I hope this helps some of you if you run into the same problems I did.
     
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Dec 23, 2002, 09:51 PM
 
THank you for the information. My Linksys is working well, but it is nice to have a backup plan!

Mike
     
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Dec 23, 2002, 10:17 PM
 
Originally posted by brachiator:
THank you for the information. My Linksys is working well, but it is nice to have a backup plan!

Mike
And to think I sh*t canned my ATTBI because it was giving me too many problems... Oh well, the DSL I now have works just fine.
     
ThisGuy  (op)
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Dec 23, 2002, 11:54 PM
 
Originally posted by brachiator:
THank you for the information. My Linksys is working well, but it is nice to have a backup plan!

Mike
No problem, it has been driving me crazy for a week now! It also seems a little faster than I remember, but maybe that is 10.2.3???
     
Xeo
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Join Date: Mar 2001
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Dec 23, 2002, 11:55 PM
 
I haven't had problems on any of my Macs with the Linksys since upgrading. I'm not on AT&T though. I'm on local DSL. 2 of the Macs are using the wireless and 2 are plugged in via Ethernet. All are working fine.

Glad you got yours up and running, though.
     
Mac Elite
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Dec 24, 2002, 01:09 AM
 
Originally posted by Xeo:
I haven't had problems on any of my Macs with the Linksys since upgrading. I'm not on AT&T though. I'm on local DSL. 2 of the Macs are using the wireless and 2 are plugged in via Ethernet. All are working fine.

Glad you got yours up and running, though.
Yeah, I shoulda added that I just upgraded to 10.2.3 as well. And I think I am one update to the Linksys behind, too. I'm on RoadRunner cable through TimeWarner LA.
     
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Dec 24, 2002, 06:51 AM
 
The best forum for broadband and routers/hardware I found is dslreports.com. Here is the Linksys forum- http://www.dslreports.com/forum/equip,16
     
   
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