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milf · Dec 27, 2002, 07:34 PM

I'm not sure why, but all of a sudden I am unable to open IE without it crashing on me. I was merely developing a page for my website, testing it, and then suddenly IE crashed. Now, whenever I attempt to open the application, it crashes before the initially page fully opens. Any clue as to why? How would I go about installing just this application if this is the only option?

Seamus · Dec 27, 2002, 07:58 PM

Screw IE. Install Chimera. Be Happy.

AKcrab · Dec 27, 2002, 08:12 PM

You could try deleting com.microsoft.explorer.plist and see if it will run. ~/Library/Preferences
However, I aggree with Seamus.

milf · Dec 28, 2002, 12:20 AM

I have Chimera installed, but I want IE as well. I'll see about reinstalling it.

milf · Dec 28, 2002, 09:13 AM

Now that a few people have taken shots at IE, could someone now help me to solve the problem?

I tried deleting IE by dragging the Applications->IE icon into the trash can. I then downloaded and reinstalled IE, but it still crashes every time I try to open it.

What should I do?

Back up 15 and punt · Dec 28, 2002, 09:31 AM

I'm chiming in with AKcrab about deleting the plist. Reinstalling Explorer does not purge this file.

milf · Dec 28, 2002, 09:48 AM

I looked for this file in order to delete it, but it didn't exist in the specified location. Any other ideas? Thanks.

Developer · Dec 28, 2002, 09:53 AM

Originally posted by milf:
I looked for this file in order to delete it, but it didn't exist in the specified location. Any other ideas? Thanks.

Search for it with the Finder (or Sherlock if you're on 10.1).

milf · Dec 28, 2002, 10:15 AM

Search for it with the Finder (or Sherlock if you're on 10.1).

I should have thought of that. Duh!

Either way, I found it, deleted, and IE still crashes every time.

Developer · Dec 28, 2002, 10:35 AM

There's also an Explorer folder in Preferences. Trash (or temporarily remove) that and the MS Internet Cache file in ~/Library/Caches

If that doesn't help, post one crash log here (it's in ~Library/Logs/CrashReporter).

zerologic · Dec 28, 2002, 11:10 AM

Originally posted by milf:
I'm not sure why, but all of a sudden I am unable to open IE without it crashing on me. I was merely developing a page for my website, testing it, and then suddenly IE crashed. Now, whenever I attempt to open the application, it crashes before the initially page fully opens. Any clue as to why? How would I go about installing just this application if this is the only option?

Nope. restart.

0

milf · Dec 28, 2002, 11:27 AM

Nope. restart.

Tried that.

post one crash log here (it's in ~Library/Logs/CrashReporter)

Here ya go:

**********

Date/Time: 2002-12-28 11:19:33 -0500
OS Version: 10.2.3 (Build 6G30)
Host: Eric-Milfords-Computer.local.

Command: Internet Explorer
PID: 492

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0:
#0 0x90073c48 in mach_msg_trap
#1 0x90005f90 in mach_msg
#2 0x9022a75c in SwitchContexts
#3 0x90225008 in YieldToThread
#4 0x9022abbc in YieldToAnyThread
#5 0x001b96b4 in 0x1b96b4
#6 0x001b947c in 0x1b947c
#7 0x001f50e0 in 0x1f50e0
#8 0x003d1858 in 0x3d1858
#9 0x003d6298 in 0x3d6298
#10 0x001dd30c in 0x1dd30c
#11 0x00486d38 in 0x486d38
#12 0x00487214 in 0x487214
#13 0x91b56570 in aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*)
#14 0x91b590cc in dispatchEventAndSendReply(AEDesc const*, AEDesc*)
#15 0x91b56478 in aeProcessAppleEvent
#16 0x96a82c04 in AEProcessAppleEvent
#17 0x001d7698 in 0x1d7698
#18 0x001d6d5c in 0x1d6d5c
#19 0x001d6458 in 0x1d6458
#20 0x004826e8 in 0x4826e8
#21 0x001b2d60 in 0x1b2d60

Thread 1:
#0 0x9003eaa8 in semaphore_wait_signal_trap
#1 0x9003e8c4 in _pthread_cond_wait
#2 0x90233368 in TSWaitOnSemaphoreCommon
#3 0x90248a10 in AsyncFileThread(void*)
#4 0x90020d48 in _pthread_body

Thread 2 Crashed:
#0 0x005f0fb0 in strcpy
#1 0x0062c694 in CSGMLParser::StartElement(void)
#2 0x0062b078 in 0x62b078
#3 0x0062bab0 in CSGMLParser:

utBlock(int, char const *, int)
#4 0x006099ac in CFavoritesLoader:

rocessData(char *, long, unsigned char)
#5 0x00622150 in CLoadTarget::LoadFromStream(tStreamTag *, tURLTag *, char *, char *, char *, unsigned long, unsigned long)
#6 0x00609b88 in CFavoritesLoader::LoadFromStream(tStreamTag *, tURLTag *, char *, char *, *)
#7 0x0062277c in CDocumentLoader::LoadDocumentToTarget(tURLTag *, tURLTag *, unsigned char, unsigned char)
#8 0x00622490 in CDocumentLoader::LoadDocument(tURLTag *, tURLTag *, unsigned char, unsigned char, FSSpec *)
#9 0x0060604c in FavoritesFile_GetLinksFromURL__FP7tURLTagP14tHierR eferenceUcP6
#10 0x0060622c in FavoritesFile_LoadFromFile(FSSpec *, tHierReference *)
#11 0x0060c934 in Favorites_Load
#12 0x00620500 in HistoryList_Load
#13 0x00620c84 in History_SecondaryLoad
#14 0x0060c1c0 in Favorites_InitializeSecondary
#15 0x0041136c in 0x41136c
#16 0x00236348 in 0x236348
#17 0x001f05e4 in 0x1f05e4
#18 0x003e1d24 in 0x3e1d24
#19 0x00480f98 in 0x480f98
#20 0x0024fb40 in 0x24fb40
#21 0x0047f78c in 0x47f78c
#22 0x001b93f8 in 0x1b93f8
#23 0x9023bdac in CooperativeThread
#24 0x90020d48 in _pthread_body

Thread 3:
#0 0x90073c48 in mach_msg_trap
#1 0x90005f90 in mach_msg
#2 0x9025345c in AwaitSchedulingToken
#3 0x9023bd68 in CooperativeThread
#4 0x90020d48 in _pthread_body

PPC Thread State:
srr0: 0x005f0fb0 srr1: 0x0200d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x0060a0c4 ctr: 0x005f0fa8 mq: 0x00000000
r0: 0x005f0fa8 r1: 0xf0101210 r2: 0x007e8000 r3: 0x02297000
r4: 0xffffffff r5: 0x02296fff r6: 0x00000001 r7: 0x00000000
r8: 0x00047010 r9: 0xa0220a00 r10: 0x00047290 r11: 0x0249d000
r12: 0x007e8f04 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x0079a2dc r19: 0x0079a2b4
r20: 0x0079a2b8 r21: 0x0079a2d0 r22: 0x0062f512 r23: 0x0062f50a
r24: 0x0079a2c4 r25: 0x0062f4ac r26: 0x00000000 r27: 0x024c1b40
r28: 0x00000000 r29: 0x0079a2bc r30: 0x0062f523 r31: 0x024c8060

Developer · Dec 28, 2002, 11:54 AM

So did you try trashing the Explorer folder in ~Library/Preferences? Looks like a problem with the Favorites file inside there.

gunnar · Dec 28, 2002, 01:26 PM

perhaps you're doing a refresh of your page. IE will crash 5 times out of 10 for me if I hit refresh before the original page is fully loaded. you can watch this number jump to 8 of 10 if you hold the option key down for a force refresh.

milf · Dec 28, 2002, 05:45 PM

Developer So did you try trashing the Explorer folder in ~Library/Preferences? Looks like a problem with the Favorites file inside there.

I looked in that folder and I didn't see anything related to IE in there. Everything was com.apple.[blah].plist. What is the name of the plist file I am looking for so I can do a search for it. Thanks.

AKcrab · Dec 28, 2002, 05:50 PM

The folder is ~/Library/Preferences/Explorer. There are a number of files in there, including your favorites, so be sure to make a backup of this directory before deleting it. That way you can at least move your favorites back in if it does fix the launch problem.

Developer · Dec 28, 2002, 06:26 PM

In case you don't know this yet, the tilde ~ is your home folder, i. e. the folder that has your user name.
Or just search for "Explorer" using the Finder/Sherlock. It will find one folder with this name in your preferences folder containing Hisotry.html and Favorites.html files and other stuff related to Internet Explorer. Move that folder out of the preferences folder and report back if that fixed your problem.