[DigitalEl]

Since upgrading to 10.2.4, it seems I get bumped offline (dialup/AT&T WorldNet) every 10 to 30 minutes. It's consistent and doesn't happen with any particular action. Just randomly.

I don't think it's an ISP issue, since it only began with the upgrade to 10.2.4. And yes, I've tried changing my dialup numbers, just in case.

Anyone else seeing this? Any ideas?

(700 Mhz iMac G4 :: 10.2.4 Build 6I32 :: 256 Mhz RAM :: No odd 3rd party peripherals)

[morgantruce]

Yes... same type of problem noted here.

As usual I tried fiddling with all the possible parameters--to no avail. Spent the better part of a day.

THEN I went over to Apple Support and found that there is indeed an issue with dial up connections as a result of the 10.2.4 update. Imagine that!

Go to Apple Support and look at article i.d. 25387:


TITLE

Mac OS X 10.2.4: Unable to Establish or Maintain Dial-Up Connection

Article ID:
Created:
Modified: 25387
2/25/03
2/28/03
TOPIC

With Mac OS X 10.2.4, a dial-up (PPP) modem connection cannot be established, or is unreliable.

DISCUSSION


Symptom
o When connecting to some modem servers, Internet Connect may report there is a connection, but then have difficulty
establishing a connection.
o If the connection is established, Internet services such as Web browsing or email may not work.
o The connection is unexpectedly lost within a few minutes.
Products affected
o Mac OS X 10.2.4
o iBook (Late 2001)
o iBook (14.1 LCD)
o iBook (16 VRAM)
o iBook (14.1 LCD 16 VRAM)
o iBook (32 VRAM)
o PowerBook G4 (Gigabit Ethernet)
o PowerBook G4 (DVI)
o PowerBook G4 (1 GHz/867 MHz)
o PowerBook G4 (12-inch)
o iMac (Flat Panel)
o iMac (17-inch Flat Panel)
o eMac
o Power Mac G4 (Mirrored Drive Doors): Dual 1 GHz
o Power Mac G4 (Mirrored Drive Doors): Dual 1.25 GHz
o Power Mac G4 (FW 800)

Solution
1. Choose Apple menu > System Preferences.
2. Choose View > Network.
3. Select Internal Modem from the Show pop-up menu.
4. Click the Modem tab
5. Deselect "Enable error correction and compression in modem".
Contact your ISP for additional phone access numbers to try.

This document will be updated as more information becomes available.

----------------------

I should note that I solved the connection problem for the moment by changing my modem setting to v34. It sounds like there will be a fix coming soon...

[DigitalEl]

How friggin' lazy do I feel for not going to Apple's site with this first? Thanks, Man.

Proof the stars next to your name have nothing to do with your value on these forums!

[morgantruce]

Originally posted by DigitalEl:
How friggin' lazy do I feel for not going to Apple's site with this first? Thanks, Man.

Proof the stars next to your name have nothing to do with your value on these forums!

I felt EXACTLY the same way after wasting all that time troubleshooting my connection. After all these years, when something goes wrong with my connection I still assume that the trouble is with MY computer. It never has!

One time it was a nest of flying squirrels nesting in a phone line junction box a mile from my house.

Another time it was a ground hog who mistakenly ate thru my buried phone cable.

And now Apple is conspiring to keep me (and thousands of others) off the internet...

[morgantruce]

By the way, Deselecting "Enable error correction and compression in modem" did NOT solve my problem.

The only way that I have been able to connect to my ISP (since installing the 10.2.4 update) has been to select the v.34 setting for the modem.

Computer is an iBook 12" 800mhz with external keyboard and mouse---used as a desktop---all solar powered in a remote location.

[spagiola]

turning off error correction has "worked" for me in the sense that the connection now stays up, but it's now slow as molasses. Pages that used to take <5 sec to load can now take up to a minute. And some internet apps (Fetch) don't seem to work at all. So this is only a partial solution. We still need a more permanent fix from Apple.

[DigitalEl]

Okay, same here now. I haven't been bumped all day, but things are s l o o o o o o o w. Unacceptable!

Disabling error correction would work when you have to do a software update or some other long download where stability is more important than speed, but for every day surfing use, being bumped is pretty-much less irritating than being connected at such a low speed.