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superblue · Mar 10, 2003, 08:08 PM

My (recently 'Switched') boss's 2 week old G4 has started freezing several times a day, and he's not impressed. I've never had any problems with my system, and haven't a clue how to go about fixing his. The problems started around the time Photoshop, Illustrator and some extra RAM were installed. It seems to freeze most often upon waking from sleep.

I'd really appreciate it if someone could point me in the right direction. Thanks. (1GHz G4 768MB 10.2.4)

Panic Log:

Tue Mar 11 10:33:09 2003

Unresolved kernel trap(cpu 0): 0x200 - Machine check DAR=0x11d5bb98 PC=0x0005983c
Latest crash info for cpu 0:
___Exception state (sv=0x1EE12C80)
______PC=0x0005983C; MSR=0x00149030; DAR=0x11D5BB98; DSISR=0x40000000; LR=0x00070E94; R1=0x11D2BC70; XCP=0x00000008 (0x200 - Machine check)
______Backtrace:
_________0x00000008 0x001F52FC 0x000B2F5C 0x001F50D4 0x001F515C 0x001E20A8 0x001E9A48 0x0020E59C
_________0x00092110 0x20834012
Proceeding back via exception chain:
___Exception state (sv=0x1EE12C80)
______previously dumped as "Latest" state. skipping...
___Exception state (sv=0x1F247280)
______PC=0x900485B4; MSR=0x0200F030; DAR=0x19278764; DSISR=0x42000000; LR=0x000028C8; R1=0xBFFFFE40; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 6.4:
Wed Jan 29 18:50:42 PST 2003; root:xnu/xnu-344.26.obj~1/RELEASE_PPC

panic(cpu 0): 0x200 - Machine check
Latest stack backtrace for cpu 0:
______Backtrace:
_________0x00084FAC 0x000853DC 0x00027FA8 0x0008EE68 0x00091F78
Proceeding back via exception chain:
___Exception state (sv=0x1EE12C80)
______PC=0x0005983C; MSR=0x00149030; DAR=0x11D5BB98; DSISR=0x40000000; LR=0x00070E94; R1=0x11D2BC70; XCP=0x00000008 (0x200 - Machine check)
______Backtrace:
_________0x00000008 0x001F52FC 0x000B2F5C 0x001F50D4 0x001F515C 0x001E20A8 0x001E9A48 0x0020E59C
_________0x00092110 0x20834012
___Exception state (sv=0x1F247280)
______PC=0x900485B4; MSR=0x0200F030; DAR=0x19278764; DSISR=0x42000000; LR=0x000028C8; R1=0xBFFFFE40; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 6.4:
Wed Jan 29 18:50:42 PST 2003; root:xnu/xnu-344.26.obj~1/RELEASE_PPC

MacGorilla · Mar 10, 2003, 08:47 PM

There isn't much there to work with, sorry.

superblue · Mar 10, 2003, 09:21 PM

Oh dear.

I've got a couple more, in the hope that these might yield something... If not, can anyone suggest my best plan of action?

Fri Mar 7 10:41:45 2003

Unresolved kernel trap(cpu 0): 0x200 - Machine check DAR=0x0194e3b8 PC=0x0008abb4
Latest crash info for cpu 0:
Exception state (sv=0x1F67D500)
PC=0x0008ABB4; MSR=0x00141000; DAR=0x0194E3B8; DSISR=0x40000000; LR=0x00087B90; R1=0x11D73610; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x00087D40 0x00086A20 0x00065C44 0x00065EB4 0x0003857C 0x001DB0F0 0x001E504C 0x0002686C
0x000923F4 0x00028458 0x0008F6B0 0x0008F46C 0x00091F78
Proceeding back via exception chain:
Exception state (sv=0x1F67D500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x1980BC80)
PC=0x91A88210; MSR=0x0000D030; DAR=0x50415448; DSISR=0x40000000; LR=0x969F3D4C; R1=0xBFFFF3B0; XCP=0x00000003 (Unknown)

Kernel version:
Darwin Kernel Version 6.4:
Wed Jan 29 18:50:42 PST 2003; root:xnu/xnu-344.26.obj~1/RELEASE_PPC

panic(cpu 0): 0x200 - Machine check
Latest stack backtrace for cpu 0:
Backtrace:
0x00084FAC 0x000853DC 0x00027FA8 0x0008EE68 0x00091F78
Proceeding back via exception chain:
Exception state (sv=0x1F67D500)
PC=0x0008ABB4; MSR=0x00141000; DAR=0x0194E3B8; DSISR=0x40000000; LR=0x00087B90; R1=0x11D73610; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x00087D40 0x00086A20 0x00065C44 0x00065EB4 0x0003857C 0x001DB0F0 0x001E504C 0x0002686C
0x000923F4 0x00028458 0x0008F6B0 0x0008F46C 0x00091F78
Exception state (sv=0x1980BC80)
PC=0x91A88210; MSR=0x0000D030; DAR=0x50415448; DSISR=0x40000000; LR=0x969F3D4C; R1=0xBFFFF3B0; XCP=0x00000003 (Unknown)

Kernel version:
Darwin Kernel Version 6.4:
Wed Jan 29 18:50:42 PST 2003; root:xnu/xnu-344.26.obj~1/RELEASE_PPC

*********

Fri Mar 7 13:25:39 2003

Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000001c PC=0x0025ac1c
Latest crash info for cpu 0:
Exception state (sv=0x19702C80)
PC=0x0025AC1C; MSR=0x00009030; DAR=0x0000001C; DSISR=0x40000000; LR=0x0025AC00; R1=0x11E4BCB0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0025AC00 0x00214BE4 0x00244900 0x0007D148 0x0002A28C 0x00024C00 0x00024FFC 0x00092318
0x00410041
Proceeding back via exception chain:
Exception state (sv=0x19702C80)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x1981BA00)
PC=0x90073C28; MSR=0x0200F030; DAR=0xE1719000; DSISR=0x42000000; LR=0x90005F70; R1=0xBFFFF160; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 6.4:
Wed Jan 29 18:50:42 PST 2003; root:xnu/xnu-344.26.obj~1/RELEASE_PPC

panic(cpu 0): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x00084FAC 0x000853DC 0x00027FA8 0x0008EE68 0x00091F78
Proceeding back via exception chain:
Exception state (sv=0x19702C80)
PC=0x0025AC1C; MSR=0x00009030; DAR=0x0000001C; DSISR=0x40000000; LR=0x0025AC00; R1=0x11E4BCB0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0025AC00 0x00214BE4 0x00244900 0x0007D148 0x0002A28C 0x00024C00 0x00024FFC 0x00092318
0x00410041
Exception state (sv=0x1981BA00)
PC=0x90073C28; MSR=0x0200F030; DAR=0xE1719000; DSISR=0x42000000; LR=0x90005F70; R1=0xBFFFF160; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 6.4:
Wed Jan 29 18:50:42 PST 2003; root:xnu/xnu-344.26.obj~1/RELEASE_PPC

*********

Mon Mar 10 10:29:51 2003

Unresolved kernel trap(cpu 0): 0x200 - Machine check DAR=0x11d5bb98 PC=0x0005983c
Latest crash info for cpu 0:
Exception state (sv=0x1EE12C80)
PC=0x0005983C; MSR=0x00149030; DAR=0x11D5BB98; DSISR=0x40000000; LR=0x00070E94; R1=0x11D2BC70; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x00000008 0x001F52FC 0x000B2F5C 0x001F50D4 0x001F515C 0x001E20A8 0x001E9A48 0x0020E59C
0x00092110 0x20834012
Proceeding back via exception chain:
Exception state (sv=0x1EE12C80)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x1F247280)
PC=0x900485B4; MSR=0x0200F030; DAR=0x19278764; DSISR=0x42000000; LR=0x000028C8; R1=0xBFFFFE40; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 6.4:
Wed Jan 29 18:50:42 PST 2003; root:xnu/xnu-344.26.obj~1/RELEASE_PPC

panic(cpu 0): 0x200 - Machine check
Latest stack backtrace for cpu 0:
Backtrace:
0x00084FAC 0x000853DC 0x00027FA8 0x0008EE68 0x00091F78
Proceeding back via exception chain:
Exception state (sv=0x1EE12C80)
PC=0x0005983C; MSR=0x00149030; DAR=0x11D5BB98; DSISR=0x40000000; LR=0x00070E94; R1=0x11D2BC70; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x00000008 0x001F52FC 0x000B2F5C 0x001F50D4 0x001F515C 0x001E20A8 0x001E9A48 0x0020E59C
0x00092110 0x20834012
Exception state (sv=0x1F247280)
PC=0x900485B4; MSR=0x0200F030; DAR=0x19278764; DSISR=0x42000000; LR=0x000028C8; R1=0xBFFFFE40; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 6.4:
Wed Jan 29 18:50:42 PST 2003; root:xnu/xnu-344.26.obj~1/RELEASE_PPC

Gul Banana · Mar 10, 2003, 09:59 PM

Code:
Fri Mar  7 10:41:45 2003:
        Backtrace 1:
                0x00087d40: _mapping_remove
                0x00086a20: _pmap_remove
                0x00065c44: _vm_map_delete
                0x00065eb4: _vm_map_remove
                0x0003857c: _task_terminate_internal
                0x001db0f0: _exit1
                0x001e504c: _bsd_ast
                0x0002686c: _ast_taken
                0x000923f4: .L_thread_exc_ret_check_ast
                0x00028458: _exception
                0x0008f6b0: _doexception
                0x0008f46c: _trap
                0x00091f78: .L_call_trap
        Backtrace 2:
                0x00084fac: _print_backtrace
                0x000853dc: _Debugger
                0x00027fa8: _panic
                0x0008ee68: _trap
                0x00091f78: .L_call_trap
        Backtrace 3:
                0x00087d40: _mapping_remove
                0x00086a20: _pmap_remove
                0x00065c44: _vm_map_delete
                0x00065eb4: _vm_map_remove
                0x0003857c: _task_terminate_internal
                0x001db0f0: _exit1
                0x001e504c: _bsd_ast
                0x0002686c: _ast_taken
                0x000923f4: .L_thread_exc_ret_check_ast
                0x00028458: _exception
                0x0008f6b0: _doexception
                0x0008f46c: _trap
                0x00091f78: .L_call_trap
Fri Mar  7 13:25:39 2003:
        Backtrace 1:
                0x0025ac00: OSDictionary::serialize(OSSerialize*) const
                0x00214be4: IORegistryEntry::serializeProperties(OSSerialize*) const
                0x00244900: _is_io_registry_entry_get_properties
                0x0007d148: __Xio_registry_entry_get_properties
                0x0002a28c: _ipc_kobject_server
                0x00024c00: _mach_msg_overwrite_trap
                0x00024ffc: _mach_msg_trap
                0x00092318: .L_syscall_got_args
                0x00410041: _rld_env
        Backtrace 2:
                0x00084fac: _print_backtrace
                0x000853dc: _Debugger
                0x00027fa8: _panic
                0x0008ee68: _trap
                0x00091f78: .L_call_trap
        Backtrace 3:
                0x0025ac00: OSDictionary::serialize(OSSerialize*) const
                0x00214be4: IORegistryEntry::serializeProperties(OSSerialize*) const
                0x00244900: _is_io_registry_entry_get_properties
                0x0007d148: __Xio_registry_entry_get_properties
                0x0002a28c: _ipc_kobject_server
                0x00024c00: _mach_msg_overwrite_trap
                0x00024ffc: _mach_msg_trap
                0x00092318: .L_syscall_got_args
                0x00410041: _rld_env

The 10:41 one sounds like bad RAM. The second one is slightly more confusing - it could be the same thing, but it also could be a device driver issue.

superblue · Mar 10, 2003, 10:41 PM

Is bad RAM a one-off faulty module, or is it a case of brand incompatability? If it were the RAM, could it be exchanged at the shop it was bought at for the same product again, fixing the issue, or would the problem remain until a different maker's RAM was used?

wataru · Mar 11, 2003, 12:24 AM

Originally posted by superblue:
is it a case of brand incompatability?

Uh, I don't think that happens. RAM is RAM. You can have bad RAM, but that's just bad RAM, not an inter-brand problem.

sideus · Mar 11, 2003, 12:29 AM

All new Macs come with the Apple Hardware Test CD. Use it and see if any errors are encountered. I'd suspect bad RAM though. Replace it and perform a format and restore.