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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > Force quit and Preview

Force quit and Preview
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Forum Regular
Join Date: Mar 2003
Location: Los Angeles, CA
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May 22, 2003, 11:21 AM
 
This is my first real issues with Mac OS X since I got my first Mac a couple weeks ago. I have an iMac 17" 1 GHz.

1) I was downloading an image from a SLOW server, and was looking at the directory in the Finder in column view. The image was selected, but the far right window, which usually shows a small version of the image showed just the file details. When the image finished downloading (or at least I think it finished), my iMac just rebooted spontaneously.

2) I did some searching, and found others having trouble with Preview, but they were able to resolves their issues more easily.

The other day, I was looking at some jpgs, and Preview just locked up, even while no picture was displayed. I tried Force Quit (w/ Preview highlighted in red. When I did that, Preview disappeared from the list, but it was still running. Closing the Force Quit window and reopening it showed Preview listed again.

So I went to the Terminal, ran 'top' and saw Preview listed. I tried 'kill', 'kill -9' and 'kill -15' and nothing would fix it.

I tried shutting down, restarting, etc, none of which did anything. I just kept going back to the Finder.

Has anyone else experienced this with Preview or other applications?

Thanks!
Jake
Too many Apple/Mac products to even bother listing!
     
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May 23, 2003, 07:49 AM
 
Preview often locks up and can't be force-quitted for me. I have to hold the power button to shut the computer down.
     
Clinically Insane
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May 24, 2003, 12:26 AM
 
ps -aux | grep Preview

kill -9 PID

Should work?
     
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May 26, 2003, 09:14 AM
 
Originally posted by Cipher13:
ps -aux | grep Preview

kill -9 PID

Should work?
It'll try using the -9 switch next time and see if it works.
Is the first first command an easier way to get the PID? I get nothing.
     
Mac Elite
Join Date: May 2001
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May 26, 2003, 09:41 AM
 
I got the same issue with Preview a few days ago... I tried to force quit serveral times, kill -9, etc... nothing would kill it. I had to restart. Pretty embarrassing.
     
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Join Date: Jun 2001
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May 27, 2003, 06:22 PM
 
I had the same issue today. Nothing I could do would get Preview to Quit and Log Out/Shut Down timed out because of Preview.

In the end had to reboot the computer which took forever to start back up again.

Mind you, while Preview was sitting there hanging, everything else seemed to go okay. Sounds like an issue with Preview....
iPod Photo 60GB + 1Gb iPod Shuffle + iPod/3G/15GB + iPod Mini (Silver)
24" iMac 2.8Ghz/2GB/SuperDrive
Mac mini 1.66Ghz Intel Core Duo/1GB/SuperDrive + iPod Nano (Black)
     
Mac Enthusiast
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May 31, 2003, 09:11 AM
 
Delete the pref file of Preview, it can help...
     
K++
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May 31, 2003, 01:28 PM
 
Originally posted by Cipher13:
ps -aux | grep Preview

kill -9 PID

Should work?
If your running 10.2 then killall -9 Preview works too.

P.S. killall ownz all kill and grep combinations
     
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Jun 5, 2003, 11:32 PM
 
Originally posted by proux:
Delete the pref file of Preview, it can help...
This just worked for me...thanks.
     
   
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