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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > Where's the JPEG? Mail hates the PC...

Where's the JPEG? Mail hates the PC...
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Join Date: Nov 2000
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Jul 8, 2003, 09:41 PM
 
For some reason when someone sends me a jpeg from a PC I cannot open it. In fact it's not even an attachment... it's a bunch of mumbo jumbo like this:


4eLj5OXm5+jp6vHy8/T19vf4+foRAAIBAgQEAwQHBQQEAAECdwABAgMRBAUhMQYS
QVEHYXETIjKBCBRCkaGxwQkjM1

It's killing me that I can't view any photos that are sent to me from a PC... any suggestions?

THX
     
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Join Date: Jan 2001
Location: Zurich, Switzerland
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Jul 8, 2003, 09:59 PM
 
Well for starters what is the person using as an email program to send you these attachments? I use mail and have not had any trouble viewing JPEGs attached to email messages, so its not that Mail can't handle emails from PCs. Attachments often appear in the body of the message if they have been encoded using some format that mail (any email program for that matter) cannot handle, get the other person to try a different encoding format e.g. Base64, MIME, etc.

Ry
     
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Join Date: Nov 2000
Location: Tasmania, Australia
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Jul 8, 2003, 10:07 PM
 
If an attachment has been encoded (by the sender's email software) in a format that your email software cannot decode, it will just show it in the text format in which it was sent.

Standard email only works with plain text, so attachemnts are always encoded into plain text while sending, and usually decoded when received. There are many different encoding methods, with the old standard being UUEncode, there's also BinHex, Mime, AppleSingle, AppleDouble, and others.

As the previous post said you can get the sender to use another encoding method (some email software, eg, Eudora, allows you to choose from a list of encoders).

Alternatively, save the email message to your disk as a plain text file (NOT RTF), and then drag it to Stuffit Expander, which understands most of the encoding methods. It will ignore the email text, and decode the encoded text portions.
     
   
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