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michelangelo33 · Aug 19, 2003, 09:06 AM

I just did a master reset on my phone.

Then, I sync'ed with my computer, to get all my contacts back on the phone.

Not sure why, but the phone overwrote the computer. Now my address book is empty, and I'm freaking out.

I did a revert to last sync... that didn't help.

gorickey · Aug 19, 2003, 09:11 AM

I assume not, do you have a recent back-up of your User folder by chance?

michelangelo33 · Aug 19, 2003, 09:17 AM

Of course not.

Ugh, looks like I'll be busy the next few days.

Developer · Aug 19, 2003, 09:43 AM

There is a menu item "Revert to last Sync..." in the Devices menu. Does that help in any way?

michelangelo33 · Aug 19, 2003, 09:47 AM

no, didn't help

ntsc · Aug 19, 2003, 10:29 AM

just as an odservation on iSync i wonder why it did what it did surely it would make much more sense to either ask the user what he/she wanted to happen or to perform the least destructive operation. why was the phone master and the computer evidently the slave?

just a an observation.

dfiler · Aug 19, 2003, 12:24 PM

Sorry, I've only got a comment rather than a solution. It seems that the synced data is trivial in size. Wouldn't it be nice if the sync software performed rudimentary data warehousing? That way, no data would ever be lost in the sync process. You could sync multiple times a day for the rest of your life and never fill up the hard drive. Certainly images require orders of magnitude more storage, but text such as contact information should never be discarded. (IMHO)

michelangelo33 · Aug 19, 2003, 01:30 PM

I don't know what happened.

I've done this many times before using a BlueTooth connection from my laptop to T68i.

Usually it prompts me to accept X number of changes and sync's the data.

The only thing that changed...
I reset my phone, you know for fun.
Then, I sync'ed to send all of my contacts back to my phone.

I thought it would send everything over, but it didn't.

- - e r i k - - · Aug 19, 2003, 04:54 PM

Big mistake there... The sync you did made iSync think you wanted to delete those numbers everywhere. That's why it put's up those warnings about how many items are about to be changed, added or deleted.

Now's the time to start lamenting that you didn't purchase .Mac

I have synced to three macs, two iPods and my Cell Phone. In addition there's both a Back Up My Data item in the iSync-menu as well as regular Backup to .Mac.

Backup and create redundancy. Keep your data safe.

thePurpleGiant · Aug 19, 2003, 04:56 PM

Originally posted by dfiler:
Sorry, I've only got a comment rather than a solution. It seems that the synced data is trivial in size. Wouldn't it be nice if the sync software performed rudimentary data warehousing? That way, no data would ever be lost in the sync process. You could sync multiple times a day for the rest of your life and never fill up the hard drive. Certainly images require orders of magnitude more storage, but text such as contact information should never be discarded. (IMHO)

That's a great idea! I'm still always nervous about hitting the button that allows my computer to go and delete stuff.

- - e r i k - - · Aug 19, 2003, 06:08 PM

Originally posted by thePurpleGiant:
That's a great idea! I'm still always nervous about hitting the button that allows my computer to go and delete stuff.

Look. There is a back up function in iSync, also there's a revert to last sync function. Between those and common sense you ought to be pretty safe.

badtz · Aug 20, 2003, 02:43 AM

maybe you can try the "revert to database backup" in the address book?