[Silverlex02]

I am having a problem with my aol. When I open my aol program and sign on after about 2 mins the program shuts itself down. I tried deleting all the files that I thought were associated with it and then downloaded the program again and installed it again. Even with this new program installed I am still having this same problem. Does anyone know why this might be happening? Thanks for any help.

[Spheric Harlot]

Which OS version?

If you're running Panther, forget it. I hear AOL is not compatible yet. It might be when Panther is officially released.

-s*

[Silverlex02]

My Mac version is 10.2.8 This problem just started 2 days ago. Could it be possiable that I have a virus on my computer?

[Millennium]

Have you recently put up firewall software such as Impasse? I've found that AOL seems to have trouble with some firewalls. Are you getting any strange error messages?

[Silverlex02]

I haven't made any kind of changes at all. It just started out of the blue. The only error message that I am getting is the one you get when a program shuts itself down.

[Developer]

Originally posted by Silverlex02:
I haven't made any kind of changes at all. It just started out of the blue. The only error message that I am getting is the one you get when a program shuts itself down.

You mean when it crashes, aka "unexpectedly quits"?

You can open the application "Console" which is in your utilities folder and enable both "Enable crash reporting" and "Automatically display crash logs" in Console's preferences. The next time an application crashes, a crash log with detailed information will be shown.
Fully quote the latest crash log for here (they have a time stamp so you'll see where the one with the latest crash starts). Someone might get a clue from the crash log what might be wrong.

Standard troubleshooting includes:

• Delete app's prefernces
• Create brand new user and see if problem exists there. If not, hunt for the culprit in the original user's Library folder.
• Ask around if someone sees something suspicious in the crash log.
• Do an Archive and Install.

[Silverlex02]

I just did what you said. I will post part of the crash log that just popped up.


Date/Time: 2003-10-16 20:52:40 -0400
OS Version: 10.2.8 (Build 6R73)
Host:

Command: AOL
PID: 438

Exception: EXC_BAD_INSTRUCTION (0x0002)
Code[0]: 0x00000002Code[1]: 0xa02212a4

Thread 8 Crashed:
#0 0xa02212a4 in _XHNDL_trapback_instruction
#1 0xa02212a4 in _XHNDL_trapback_instruction
#2 0x0096b220 in 0x96b220
#3 0x0096a9cc in 0x96a9cc
#4 0xa02212a4 in _XHNDL_trapback_instruction
#5 0x00000000 in 0x0
#6 0x002ffe78 in 0x2ffe78
#7 0x00300564 in 0x300564
#8 0x003007f0 in 0x3007f0
#9 0x00303880 in 0x303880
#10 0x01187f64 in 0x1187f64
#11 0x0117ec60 in 0x117ec60
#12 0x01185d7c in 0x1185d7c
#13 0x01182aa0 in 0x1182aa0
#14 0x01182f34 in 0x1182f34
#15 0x01182d90 in 0x1182d90
#16 0x01182f64 in 0x1182f64
#17 0x01182d90 in 0x1182d90
#18 0x01182f64 in 0x1182f64
#19 0x01182e80 in 0x1182e80
#20 0x0117f2cc in 0x117f2cc
#21 0x01173ca4 in 0x1173ca4
#22 0x01133bb8 in 0x1133bb8
#23 0x011875c0 in 0x11875c0
#24 0x01179018 in 0x1179018
#25 0x0117cabc in 0x117cabc
#26 0x01131d44 in 0x1131d44
#27 0x020fe64c in 0x20fe64c
#28 0x020fd3a8 in 0x20fd3a8
#29 0x011c01f8 in 0x11c01f8
#30 0x011bfe20 in 0x11bfe20
#31 0x011de1ac in 0x11de1ac
#32 0x011ddebc in 0x11ddebc
#33 0x011e0150 in 0x11e0150
#34 0x0026398c in 0x26398c
#35 0x00263894 in 0x263894
#36 0x002617dc in 0x2617dc
#37 0x0025f008 in 0x25f008
#38 0x013125a0 in 0x13125a0
#39 0x003cc224 in 0x3cc224
#40 0x9023bba8 in CooperativeThread
#41 0x90020c28 in _pthread_body