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mabyrnes · Oct 23, 2003, 09:00 AM

I received and installed Panther last night and immediately lost all ability to connect to the Internet. I have both an Ethernet and airport network in my house; Jaguar could handle this and switched seamlessly back and forth as I needed it to. Panther WILL NOT recognize the Ethernet connection at all. It looks as though it is seeing the airport base station and assuming it is an IP address. My ISP says it is unworkable: Panther, they say, will not work on their network. Even trying to configure an Airport connection took over an hour! Apple has changed something under the hood. I went back to Jaguar where everything worked fine. I think I'll stay there. This seems like a SERIOUS goof on Apple's part.

SMacTech · Oct 23, 2003, 09:45 AM

Originally posted by mabyrnes:
: Panther, they say, will not work on their network.

They must be morons without any clues. There is nothing wrong with Panther and I assume you have a bad install or just trolling along.
What kind of install did you do?

mabyrnes · Oct 23, 2003, 10:03 AM

Actually, I did two installs. The first was a clean install, the second was an upgrade. I still have this problem. When I go back to Jaguar, the problem is not there. Everything works fine. Under Panther's Network Status, it says "Your computer is connected to the Internet via Ethernet" but it is not. There is no IP address, even though the computer thinks there is one. If I check the status again, it (might) say, "Your computer is connected to an Ethernet cable but not the Internet". Or it might not - either way, I can't connect. Somewhere, Apple has changed things in Panther. I am back to Jaguar - again - and everything works like a charm.

cowerd · Oct 23, 2003, 10:08 AM

Details. You expect help without providing details? Two posts and you still haven't described the problem or your network setup.

SMacTech · Oct 23, 2003, 10:13 AM

Sorry to hear of your panther woes. Who is your ISP and are you using DHCP? Try pinging your DNS servers for a start. Try using host in terminal and type server to get your DNS server address.
I have been using Panther for many months on 5 different Macs without ANY ethernet issues.
As to why Jag works and Panther does not, is disconcerting but there is some other issue causing this problem.
It certainly isn't as your ISP says, that Panther is incompatible. If so, then every other computer that uses standard IP protocol would be too.
Try setting up a new location in Network PrefPane and don't use Automatic. Use the Show menu to align the network ports in the correct order.

CatOne · Oct 23, 2003, 11:07 AM

Originally posted by mabyrnes:
I received and installed Panther last night and immediately lost all ability to connect to the Internet. I have both an Ethernet and airport network in my house; Jaguar could handle this and switched seamlessly back and forth as I needed it to. Panther WILL NOT recognize the Ethernet connection at all. It looks as though it is seeing the airport base station and assuming it is an IP address. My ISP says it is unworkable: Panther, they say, will not work on their network. Even trying to configure an Airport connection took over an hour! Apple has changed something under the hood. I went back to Jaguar where everything worked fine. I think I'll stay there. This seems like a SERIOUS goof on Apple's part.

Something is weird here. There aren't any serious changes in networking between Jaguar and Panther -- they're both using TCP/IP.

I have had no issues on a work computer, and on a home computer (DSL/Earthlink). Something is whacked with your install -- it's not a Panther bug. And your ISP saying Panther won't work -- they're talking out their a**, they haven't ever tested it I can guarantee you that. Support phone jockeys are the WORST.

bigv · Oct 23, 2003, 07:59 PM

I have the same exact problem. I have an airport and set it up EXACTLY like I had it in Jaguar. Panther joins my airport network, no problem, but then says in the network status pane that airport does not have an ip address and cannot connect to the internet. I connected to a router, exactly as I have done in Jaguar, using ethernet and it says the same thing. I did two clean installs and had the same problem. It is not my hardware, it worked fine two hours before in Jaguar. It is not my airport, my iBook works flawlessly with it. So it therefore MUST be a Panther flaw. Is there a workaround for this or am I going to have to reload Jaguar unt Apple fixes this problem. I intent to send in a bug report on this. It is VERY annoying.

I managed to get an internet connection twice for about ten minutes total and then Panther promptly lost the connection and I haven't gotten it back since. If anyone has any ideas they will be most welcome.

Commodus · Oct 23, 2003, 08:07 PM

You guys tried power-cycling your Base Stations (disconnecting the power for about a minute)? It seems silly, but I'm wondering if they need to be refreshed to know that they're talking to Panther systems.

bigv · Oct 23, 2003, 08:19 PM

I tried that but it had no real effect. I got a connection which lasted only a few minutes. My internet connection seems to be intermittent. It comes and goes. There seems to be no rhym or reason to it.

Mojo · Oct 24, 2003, 02:54 AM

Try disconnecting the Internet connection from the router, turn off the router and Mac. Leave off for a few minutes, then connect to Internet, fire-up router, then the Mac last.

This can clear-up this kind of problem, I have used it in the past. No harm trying it.

nobitacu · Oct 24, 2003, 03:46 AM

Wow, I sure hope something like this doesn't happen to me. I had a hard time getting my airport to work with my network before, took 2 days to figure it out. I sure hope things goes smoothly tomorrow when I clean install Panther.

Ming

Eriamjh · Oct 24, 2003, 06:24 AM

Could this be related to the 10.2.8 bug where 10/100 enthernet ports are disabled in 10Mbit mode and only run in 100Mbit?

bigv · Oct 24, 2003, 09:59 PM

I found out what the problem was with mine. For some odd reason Panther did not like my Airport base station, though Jaguar had no problem. All I did was upload the latest version of the Airport base station software to the base station and I have had no problems since. I don't know why that effected my ethernet connection as well, but it did. Now everything is running the way it's supposed to.

Hope this helps someone.

MauroCol · Nov 5, 2003, 07:24 AM

Hello.

I'm connected via Ethernet with a ADSL modem, with Jaguar. No problems here and excellent performance.

Fortunately, I installed Panther in another volume, in order to give a first try. My Internet connection doesn't work, and I have the same problem of Mabyrnes.

Then I can't switch to Panther before I get a fix, and the solutions proposed here don't work...

Thank you!!!

ingeniero · Nov 5, 2003, 09:37 PM

Originally posted by MauroCol:
Hello.

I'm connected via Ethernet with a ADSL modem, with Jaguar. No problems here and excellent performance.

Fortunately, I installed Panther in another volume, in order to give a first try. My Internet connection doesn't work, and I have the same problem of Mabyrnes.

Then I can't switch to Panther before I get a fix, and the solutions proposed here don't work...

Thank you!!!

Same here, I have other posts about it. No one knows what the issue is. Same has Bigv, it comes every now and then but leaves. no pattern. it's a pain to be connected to the cable and not wireless as I enjoyed prior to the installation. i tried all suggestions posted.

MauroCol · Nov 7, 2003, 04:55 AM

Thanks, Ingeniero...

What can we do??? :-(

Reinstalling Panther (again) would work???

wadesworld · Nov 7, 2003, 09:22 AM

You guys need to post some troubleshooting information that would be of use - like the output of "ifconfig -a" and "netstat -nr" for starters.

ingeniero · Nov 13, 2003, 11:52 PM

Originally posted by MauroCol:
Thanks, Ingeniero...

What can we do??? :-(

Reinstalling Panther (again) would work???

I have great news amigo. I have found the solution. I've also posted on the forum I started, but here it is.

I seem to have found the solution, thanks to a tip on the Apple discussion.

Most of us probably had our ethernet cable plugged into the LAN "arrows" port of the ABS prior to upgrading to Panther. Well, I unplugged it and connected it to the WAN "circle" port and it NOW works like before!! This made my day. Thanks to Bryan Rowland1 who gave the tip. The apple thread is here. Hope this helps everyone with this issue.

MauroCol · Nov 14, 2003, 08:28 AM

Thanks, Ingeniero!

It works! ;-)

Saludos desde Bogot�.