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Apple webmail.mail making me nervous
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Mac Elite
Join Date: Mar 2001
Location: CO
Status:
Offline
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I got a a second mail acct for wife to use for her business (only 5MB for mail). After receiving several huge attachments from family members her mail box was FULL - and mail was getting bounced back. She was not happy.
I found that I had to use webmail.mail to delete the space-eater mail from her box. That opened her mail up again. But here's the weird thing:
Even though she's only got a couple dozen mail items on the server (and about 200K used), the "storage used" meter in the preferences for her acct shows that she is using "6.4MB out of 5MB" (it keeps growing, of course as she uses Mail). Her .mac acct is not YET showing that her mail box is full - but obviously that storage meter is wacko. "Help" at webmail.mac is not helpful on the issue. If I were close to an Apple store I go in and let a genius fix it -- but right now YOU geniuses are closer.
Any idea how to get this to reset? Anybody else experience the storage meter not reflecting freed-up storage after manually deleting mail? Thanks.
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TOMBSTONE: "He's trashed his last preferences"
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Addicted to MacNN
Join Date: Oct 1999
Location: The Tollbooth Capital of the US
Status:
Offline
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Does she still have mail in her .mac Mail account? Try setting the option in Mail to remove messages off server ot to delete them after a certain amount of days. See if that works.
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"Evil is Powerless If the Good are Unafraid." -Ronald Reagan
Apple and Intel, the dawning of a NEW era.
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Clinically Insane
Join Date: Mar 2001
Location: yes
Status:
Offline
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Originally posted by Love Calm Quiet:
I got a a second mail acct for wife to use for her business (only 5MB for mail). After receiving several huge attachments from family members her mail box was FULL - and mail was getting bounced back. She was not happy.
I found that I had to use webmail.mail to delete the space-eater mail from her box. That opened her mail up again. But here's the weird thing:
Even though she's only got a couple dozen mail items on the server (and about 200K used), the "storage used" meter in the preferences for her acct shows that she is using "6.4MB out of 5MB" (it keeps growing, of course as she uses Mail). Her .mac acct is not YET showing that her mail box is full - but obviously that storage meter is wacko. "Help" at webmail.mac is not helpful on the issue. If I were close to an Apple store I go in and let a genius fix it -- but right now YOU geniuses are closer.
Any idea how to get this to reset? Anybody else experience the storage meter not reflecting freed-up storage after manually deleting mail? Thanks.
The mail saved in any other folders which reside on the server also count towards her overall quota, it's not just what is used in her Inbox.
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Mac Elite
Join Date: Mar 2001
Location: CO
Status:
Offline
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Thanks - I found that all the messages that were deleted were... *stored*... in folder called "deleted messages". I guess I find these distinctions rather confusing. Deleting the messages in folder called "deleted messages" DOES actually remove messages. (Might be nice if "deleted" had consistent meaning.)
That DID free up the space. Weirdly, however, they don't count having excessive messages still in the DELETED folder against your total MB allowed.
Thanks for helping me figure out how to "work the system."
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TOMBSTONE: "He's trashed his last preferences"
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