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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > Modem problems on 10.3.1

Modem problems on 10.3.1
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Mac Elite
Join Date: May 2002
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Nov 19, 2003, 06:40 AM
 
Has anyone else had trouble using their modem to dialup?

I'll select connect from the modem menu and it will say dialing , then connecting, then it will say disconnecting and get stuck.

I'm forced to do a restart to get it to give me access to connect again. It usually takes me 3 -4 attempts to get a connection?

Anyone else noticing this or the speaker squeak and pop on startup?
     
Fresh-Faced Recruit
Join Date: Jun 2003
Location: Europe / England
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Nov 19, 2003, 09:58 AM
 
Yeah, i've noticed something like this too… However, i'm not sure whether it started with 10.3 or 10.3.1 - my ISP always used to be hard to dial into under Jaguar, but not as problematic as it is now

Using Jaguar, I used to have to occasionally try one or two times to get a connection (and i could tell if it was going to work or not because the scrolling 'connecting' message in the menu bar would only appear briefly if it was about to connect, but would scroll for longer if the connection was bad. Also, i'd often have to connect the phone-line to my iBook to get a connection, if it kept failing to conect with the iMac (it was as if the iBook reset whatever was wrong with the line).

Now, using Panther, it seems as if the OS is even more temperamental regarding dial-up connections. I'll be able to connect very rarely first time, but most of the time, the menu bar tells me connecting, then authenticating then disconnecting (its not that there are authentication errors - i've had this before and you get a different error message).

Normally, the only way to get a connection is to dial-up, fail to connect, wait about a minute then try again - which seems to get me a connection 2/3 of the time! (strangely, the ISP tech i spoke to tells me that his logs show we get a successful connection every-time...)

I have my suspicions that some of my problems are due to the poor line quality, and the fact that BT installed a DACS line-splitting device to save on copper wire for our neighbourhood. I've never been able to get a connection higher than 28,000 bps on this 56k modem (iMac DV 400) or on the iBook (SE 466)

Additionally, Panther sometimes seems to drop the connections before the 2-hour time-out set by our ISP. This didn't happen under Jaguar.

Our village gets broadband this Winter. We now just have to hope that the line quality is sufficient to support ADSL and that BT will actually remove the DACS box...

Anyway, sorry i'm not more helpful , but at least you know it's not just you
     
Mac Elite
Join Date: May 2002
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Nov 19, 2003, 11:58 AM
 
Thanks .... sounds exactly like what I experience. The biggest problem is getting the modem or the Internet Connect app to totally disconnect so I can try again. It requires a reboot to get control of it again.

Hopefully Apple won't think this a minor bug and come up with a fix quickly.
     
Fresh-Faced Recruit
Join Date: Jul 2001
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Nov 19, 2003, 07:00 PM
 
Same thing here with G4/533 under OS X 10.3.1.
Only, I must say that this bug has been in MacOS X from beginning (10.0). This bug is making let's say about 95% of reason I must restart my G4 under OS X.
Maybe Apple can't solve it and they hope that everybody will eventually move from 56k modems to broadband.
     
   
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