Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > [help] Mail mailboxes gone

[help] Mail mailboxes gone
Thread Tools
Senior User
Join Date: Mar 2000
Location: London
Status: Offline
Reply With Quote
Dec 3, 2003, 10:39 AM
 
Hi All,

A friend of mine (no, really) has called me in a panic: he was adding an account in Mail and "suddenly" his main account was gone and he says his mailboxes are missing too.

I'm afraid that I'm a Eudora user, and therefore I'm not familiar with how Mail works. Could anyone speculate as to how he might have done this so that I could at least help him a little?

Can he get them back?

Many thanks in advance,

Chas
     
Mac Elite
Join Date: Dec 1999
Location: NYC
Status: Offline
Reply With Quote
Dec 3, 2003, 07:18 PM
 
Do the accounts/mailboxes still show up in the side drawer still? In the preferences?

Also have him look at the Home/Library/Mail folder. That's where Mail stores its data, so make sure the files are still there.
     
chasg  (op)
Senior User
Join Date: Mar 2000
Location: London
Status: Offline
Reply With Quote
Dec 4, 2003, 02:01 AM
 
Thanks SupahCoolX for helping out,

I'm going to visit him today and see what I can do. I very much appreciate the info, it'll give me a head start on solving the problem (esp. the info on where Mail keeps its files).

Thanks again!

Chas
     
chasg  (op)
Senior User
Join Date: Mar 2000
Location: London
Status: Offline
Reply With Quote
Dec 5, 2003, 06:17 AM
 
Hey SupahCoolX,

Success! I found the old mailboxes and reimported them and basically rebuilt Mail as my friend had it before (then he got the bright idea to ask me to import them into Entourage 'cause he "just wanted to try it out". It got ugly after that <heh heh>).

Looks like, when he got the bright idea to add a new account in Mail (based on a misinterpretation of advice of his ISP, which just partnered with Yahoo), he deleted the old one (and all its mailboxes). He _insists_ he did no such thing though (yah, right).

He owes me a great deal of beer for this one (I'll share with you :-)

Thanks again

Chas
     
Mac Elite
Join Date: Dec 1999
Location: NYC
Status: Offline
Reply With Quote
Dec 5, 2003, 04:53 PM
 
Good to hear.
I don't drink, but I'll gladly accept a $20 donation for my services via PayPal instead of a beer.


Just kidding
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -5. The time now is 11:54 PM.
All contents of these forums © 1995-2011 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.7 © 2000-2011, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2