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nredman · Dec 17, 2003, 02:42 PM

Just wondering if you guys could help me out with a problem i am having with my eMac. it was working fine this morning, i went to move my disk and when i got everything ready and plugged in i went to start my emac and now it just sits at the apple splash screen with the wheel thingy rotating around and around...i have left it for a good five minutes and nothing. i have tried to reboot it a few times...nothing. its running 10.3.1 right now with 1gig of ram...i have cable internet access which i tried to disconnect to see if that was it and that didnt help either. only thing i can think of is an update i downloaded yesterday on software update???? thanks guys...posting this with my wifes dell oh god help me

gorickey · Dec 17, 2003, 02:46 PM

Which update did you install?

nredman · Dec 17, 2003, 02:51 PM

Originally posted by gorickey:
Which update did you install?

oh f*** i dont remember...it popped up last night on software update...smaller update maybe like 900k..java or something...not sure. i will try to find out

suthercd · Dec 17, 2003, 02:54 PM

Try restarting with the shift key down. This bypasses any non-essential startup items.

HTH
Craig

nredman · Dec 17, 2003, 02:54 PM

found it

http://docs.info.apple.com/article.html?artnum=120286

The Apple Remote Desktop Client version 1.2.4 update delivers improvements to security, performance, and reliability of the Apple Remote Desktop 1.2 client software running on Mac OS X versions 10.1, 10.2 and 10.3. For more information on this update, please refer to http://www.info.apple.com/kbnum/n107670.

thats what i updated last night and i believe that this morning when i start down was the first time i shut down or restarted since i downloaded that update

gorickey · Dec 17, 2003, 02:55 PM

Originally posted by nredman:
found it

http://docs.info.apple.com/article.html?artnum=120286

The Apple Remote Desktop Client version 1.2.4 update delivers improvements to security, performance, and reliability of the Apple Remote Desktop 1.2 client software running on Mac OS X versions 10.1, 10.2 and 10.3. For more information on this update, please refer to http://www.info.apple.com/kbnum/n107670.

thats what i updated last night and i believe that this morning when i start down was the first time i shut down or restarted since i downloaded that update

Wild, that update does NOT require a restart actually...maybe it was something prior?

CharlesS · Dec 17, 2003, 02:56 PM

Hold down Command and V during startup and see if you can notice the point where it hangs.

nredman · Dec 17, 2003, 02:57 PM

Originally posted by suthercd:
Try restarting with the shift key down. This bypasses any non-essential startup items.

HTH
Craig

tried that...it just restarts itself

nredman · Dec 17, 2003, 03:00 PM

Originally posted by CharlesS:
Hold down Command and V during startup and see if you can notice the point where it hangs.

it stops at ip firewall loaded

nredman · Dec 17, 2003, 04:20 PM

anyone? help me out here

CharlesS · Dec 17, 2003, 04:29 PM

Originally posted by nredman:
anyone? help me out here

Does your iBook have a FireWire port? You could boot the eMac into FireWire target mode, access it from the iBook, and run the ARD update manually onto the eMac. Maybe the install got corrupted somehow the first time and it's messing up booting.

nredman · Dec 17, 2003, 04:33 PM

Originally posted by CharlesS:
Does your iBook have a FireWire port? You could boot the eMac into FireWire target mode, access it from the iBook, and run the ARD update manually onto the eMac. Maybe the install got corrupted somehow the first time and it's messing up booting.

my ibook doesn't have firewire...what about resetting the PRAM? i looked on apples discussions site but didnt find much of anything...is there a way to boot from cd to figure out what the deal is....is it a hardware or software problem? i dunno

Terri · Dec 17, 2003, 05:09 PM

It my be time to do an Archive and Install. It is pretty painless and the only thing you will loose is the system updates which only are a quick download anyway.

nredman · Dec 17, 2003, 05:14 PM

Originally posted by Terri:
It my be time to do an Archive and Install. It is pretty painless and the only thing you will loose is the system updates which only are a quick download anyway.

what could have happened i wonder? when i do that apple v thing the last time it says is ip firewall loaded..is there a way to bypass this?

CharlesS · Dec 17, 2003, 05:19 PM

Have you tried fscking the drive? Command-S at boot, then 'fsck', if it fixes any problems then run 'fsck' again until it says the drive is OK, and 'reboot' after it's done.

This is a long shot, but if fsck doesn't solve it, you can try force-redoing the prebinding - I remember talking to one guy whose system wouldn't boot because of screwed-up prebinding issues. To force-redo the prebinding, you would start with Command-S, and then:

fsck
mount -uw /
update_prebinding -root / -force
reboot

nredman · Dec 17, 2003, 05:34 PM

Originally posted by CharlesS:
Have you tried fscking the drive? Command-S at boot, then 'fsck', if it fixes any problems then run 'fsck' again until it says the drive is OK, and 'reboot' after it's done.

This is a long shot, but if fsck doesn't solve it, you can try force-redoing the prebinding - I remember talking to one guy whose system wouldn't boot because of screwed-up prebinding issues. To force-redo the prebinding, you would start with Command-S, and then:

fsck
mount -uw /
update_prebinding -root / -force
reboot

thanks for the help but that didnt work either..i dont know if i did it right but i am pretty sure i did
when i tried to do the fsck it, did it a few times but it didnt say complete or anything like that...also tried the prebinding but it said it couldnt update the prebinding...also at one point it said it couldnt find my hardrive. anyways i am at a loss...maybe i will just do a fresh reinstall

CharlesS · Dec 17, 2003, 05:36 PM

Originally posted by nredman:
thanks for the help but that didnt work either..i dont know if i did it right but i am pretty sure i did
when i tried to do the fsck it, did it a few times but it didnt say complete or anything like that...also tried the prebinding but it said it couldnt update the prebinding...also at one point it said it couldnt find my hardrive. anyways i am at a loss...maybe i will just do a fresh reinstall

Couldn't find the hard drive? Do you have the exact error message?

Maybe your disk is messed up enough that you will need something more powerful, like DiskWarrior.

nredman · Dec 17, 2003, 05:44 PM

Originally posted by CharlesS:
Couldn't find the hard drive? Do you have the exact error message?

Maybe your disk is messed up enough that you will need something more powerful, like DiskWarrior.

i am reinstalling panther right now...there isnt really anything on my computer that i dont have saved...i tend to wipe my hardrive every couple months anyways so i am about do...i am just interested to why this happened? i havent had any problems with this machine at all. i think i had something to do with that update. i appreciate all the help. thanks.

york28 · Dec 17, 2003, 08:34 PM

Weird. Same thing happened to me on an original white iBook. Same hang at startup (even in single user mode, the bootup would fail halfway and reboot).

Finally booted off a CD, Disk Utility said that my drive had something out of order (during the Catalog B-Tree check, crap, should have written it down), and that it could not repair it.

I rebooted off the HD again. Same problem. Tried the CD again. This time, Disk Utility actually repaired something, but it found something worng afterwards. I did this about ten times.

Then I made sure everything was backed up, grabbed a couple files I had recently modified and put them on my external FW HD, and formatted the disk, zeroing all data in case there was something wrong with a block on the disk.

Reinstalled. Everything has been fine since.

But I also vaguely remember updating something. I can't remember what it was, I think a security update.

Oh yeah, I don't have Apple Remote Desktop installed.

nredman · Dec 18, 2003, 07:41 PM

Originally posted by york28:
Weird. Same thing happened to me on an original white iBook. Same hang at startup (even in single user mode, the bootup would fail halfway and reboot).

Finally booted off a CD, Disk Utility said that my drive had something out of order (during the Catalog B-Tree check, crap, should have written it down), and that it could not repair it.

I rebooted off the HD again. Same problem. Tried the CD again. This time, Disk Utility actually repaired something, but it found something worng afterwards. I did this about ten times.

Then I made sure everything was backed up, grabbed a couple files I had recently modified and put them on my external FW HD, and formatted the disk, zeroing all data in case there was something wrong with a block on the disk.

Reinstalled. Everything has been fine since.

But I also vaguely remember updating something. I can't remember what it was, I think a security update.

Oh yeah, I don't have Apple Remote Desktop installed.

interesting..i have no clue what happened to my machine. i am afraid to download anything now...10.3.2...i dunno

i think that it was that apple remote desktop because that was the last thing i installed before i shut down my emac to move it. maybe it was too much porn

JellyBeen · Dec 21, 2003, 04:53 PM

Originally posted by york28:
Weird. Same thing happened to me on an original white iBook. Same hang at startup (even in single user mode, the bootup would fail halfway and reboot).

Finally booted off a CD, Disk Utility said that my drive had something out of order (during the Catalog B-Tree check, crap, should have written it down), and that it could not repair it.

I rebooted off the HD again. Same problem. Tried the CD again. This time, Disk Utility actually repaired something, but it found something worng afterwards. I did this about ten times.

Then I made sure everything was backed up, grabbed a couple files I had recently modified and put them on my external FW HD, and formatted the disk, zeroing all data in case there was something wrong with a block on the disk.

Reinstalled. Everything has been fine since.

But I also vaguely remember updating something. I can't remember what it was, I think a security update.

Oh yeah, I don't have Apple Remote Desktop installed.

I just re-installed to 10.3.1.

My mac wasn't re-booting either. It would just reach the blue screen before the desktop appearing and freeze there.

I isolated the problem and it was APE.1.4.1.

With APE uninstalled 10.3.2 works for me. Unfortunatly I need APE for My webcam in iChat.I'm using the Hack for usb cameras.
So i"m back on 10.3.1.

Hope this helps someone.

Anyone else see this behavior?

Detrius · Dec 21, 2003, 07:17 PM

I've seen quite a few of these instances where corrupt preference files will cause a system to not boot. You basically have to boot into verbose mode, look for clues, then boot into single user mode and look for a .plist file that doesn't look like proper xml. Sometimes, the files are in ~root/Library/Preferences, but usually they are in /Library/Preferences.

JellyBeen · Dec 21, 2003, 08:21 PM

Originally posted by Detrius:
I've seen quite a few of these instances where corrupt preference files will cause a system to not boot. You basically have to boot into verbose mode, look for clues, then boot into single user mode and look for a .plist file that doesn't look like proper xml. Sometimes, the files are in ~root/Library/Preferences, but usually they are in /Library/Preferences.

Once in single user mode, how do I acesss my hardrive to find a plist for example? What are the commands?