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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > Mail crashing on Junk

Mail crashing on Junk
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Junior Member
Join Date: Feb 2003
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Dec 25, 2003, 10:49 AM
 
I have used Mail.app for years now and not really had any problems. I'm now running Mail under Panther on a G5 2.0 and within the past week (I've had the G5 since September), Mail crashes whenever I try to "manipulate junk". If I see a message in my inbox that is spam and I tell Mail to label this as "junk", the app crashes. Similarly, if I see mail in my junk folder that is not junk and relabel it as not junk, the app crashes.

This is annoying! Any ideas what is wrong and how to fix it?
     
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Dec 25, 2003, 11:23 AM
 
Mine started this behavior too. I had to stop musing Mail.app because of it. Weird.
Power Macintosh Dual G4
SGI Indigo2 6.5.21f
     
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Dec 25, 2003, 12:11 PM
 
have you tried trashing your mail prefs as well as the mail folder in ~/Library


-justin
     
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Dec 25, 2003, 12:12 PM
 
Try to do a "Reset" in the Junk setting. Or you can just delete your Library/Mail/LSMMap2 file - Mail.app will generate a fresh one upon the next start.
     
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Dec 25, 2003, 12:44 PM
 
what version of Mac OS X are you using? 10.3.2?
     
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Dec 25, 2003, 03:39 PM
 
Originally posted by Jupeman:
I have used Mail.app for years now and not really had any problems. I'm now running Mail under Panther on a G5 2.0 and within the past week (I've had the G5 since September), Mail crashes whenever I try to "manipulate junk". If I see a message in my inbox that is spam and I tell Mail to label this as "junk", the app crashes. Similarly, if I see mail in my junk folder that is not junk and relabel it as not junk, the app crashes.

This is annoying! Any ideas what is wrong and how to fix it?
Are any of these mails completely blank? Ie, no subject, no sender, no message content?

I found a bug in 10.3.1's version of Mail where if a message were included that had no headers, marking it as junk would crash Mail. You have to just delete it manually. If a blank message like this is included with the spams you are trying to delete, it would crash it as well.

I don't know if this is fixed in the newest version of Mail, as I haven't received any blank emails yet...

W
     
Jupeman  (op)
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Dec 26, 2003, 07:02 AM
 
I'm using 10.3.2. I might have a blank email, I will check and see if that fixes anything.

I've resisted resetting my junk preferences since I've been "teaching" the junk filter for years...
     
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Dec 26, 2003, 09:47 AM
 
I started having this problem because I deleted the Junk Mailbox. I created a new one and the problem went away. I also reset my junk mail, which after I did, started working better.
     
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Dec 26, 2003, 08:43 PM
 
Posted this exact question about 2 weeks ago. Seems to be tied to the 10.3.1 update. The only solution I found was to reset the Junk database in Mail's prefs.
     
   
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