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problem with IMAP folders and Mail rules
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Fresh-Faced Recruit
Join Date: May 2002
Location: Cincinnati, OH
Status:
Offline
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So I have an IMAP account with a bunch of folders in my inbox. I've set up a bunch of rules that moves messages into various folders.
Today I made a new folder and rule to go with it, and encountered a couple of problems. First, even though I selected my IMAP account name as the location of the new mailbox, Mail puts it "on my mac." I had to go into that account's webmail to make the new folder. Then, I went to make a rule that moves messages into that folder, and I am not able to select ANY of my inbox subfolders as destination folders. Ack!
I'm running 10.2.3, and I'm sure I've installed a few OS updates since the last time I made new folders and rules. Something seems to gone awry since then. Any ideas??
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Grizzled Veteran
Join Date: Apr 2001
Status:
Offline
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I've seen the same problem of creating mailboxes, and unfortunatly don't have a solutuion.
I also just ran into the Rules bug, where I can't set any IMAP folder as my destination, so I currently have 400 messages sitting in my inbox needing a rule created. I may go back to Entourage, at least its rules worked properly.
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<This space under renovation>
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Mac Elite
Join Date: Nov 2001
Status:
Offline
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Originally posted by margaret:
So I have an IMAP account with a bunch of folders in my inbox. I've set up a bunch of rules that moves messages into various folders.
Today I made a new folder and rule to go with it, and encountered a couple of problems. First, even though I selected my IMAP account name as the location of the new mailbox, Mail puts it "on my mac." I had to go into that account's webmail to make the new folder. Then, I went to make a rule that moves messages into that folder, and I am not able to select ANY of my inbox subfolders as destination folders. Ack!
I'm running 10.2.3, and I'm sure I've installed a few OS updates since the last time I made new folders and rules. Something seems to gone awry since then. Any ideas??
Search a bit... this was discussed a week or two ago. I don't have any problems creating folders on the server, or creating filters that put stuff in folders on the server. There's no issue with Mail.app... perhaps your IMAP server has a goofy limitation.
Try right clicking (er, control clicking) on the account and selecting "add folder."
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Dedicated MacNNer
Join Date: Aug 2002
Status:
Offline
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Margaret, have you tried logging out and then logging back in? Many have observed that doing that will make Mail folders start working the way you've set them up. I have an IMAP account with subfolders and rules and they all work as expected. Don't give up!
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