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Broken QuickTime in Safari
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Forum Regular
Join Date: Jan 2003
Location: Europe
Status:
Offline
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I'm using 10.3.2 with Safari 1.1.1 and QuickTime Pro 6.5. When I try to open a QT movie (like trailers on the Apple site) in Safari I only get a broken QT logo. When I try to open it in QT directly with "File --> Open URL in New Player..." I get an error message: "Couldn't open the file ... because an unknown error occurred. The number of the error is: 2."
I re-installed QT, Shockwave and Flash, changed the "Transport Setup" for QT in System Preferences - nothing helped. I thought of network problems, but the movies play well on my Windows system on the same network.
Any ideas? Thanks for your help.
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Addicted to MacNN
Join Date: Jun 1999
Location: Las Vegas, NV, USA
Status:
Offline
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Go to Safari's Help menu and see if the Quicktime plugin is installed.
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Professional Poster
Join Date: Jan 2001
Location: Riverside IL, USA
Status:
Offline
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I can't view any QT content (not movie trailers, not Stevenotes) from my work box because of the company firewall, and I may be remembering wrong but I think I could view it through IE on my Win2K box before I switched.
I don't know anything about networking or firewalls, so I can't offer you any advice, but I can tell you you're not alone.
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Find out just what any people will quietly submit to and you have found out the exact measure of injustice and wrong which will be imposed upon them.
-- Frederick Douglass, 1857
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Dedicated MacNNer
Join Date: Jun 2001
Location: Paris, France
Status:
Offline
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Originally posted by Hanul:
I'm using 10.3.2 with Safari 1.1.1 and QuickTime Pro 6.5. When I try to open a QT movie (like trailers on the Apple site) in Safari I only get a broken QT logo. When I try to open it in QT directly with "File --> Open URL in New Player..." I get an error message: "Couldn't open the file ... because an unknown error occurred. The number of the error is: 2."
I re-installed QT, Shockwave and Flash, changed the "Transport Setup" for QT in System Preferences - nothing helped. I thought of network problems, but the movies play well on my Windows system on the same network.
Any ideas? Thanks for your help.
In case you still haven't sorted this, you may need to trash your internetconfig plist. Quicktime occassionally dies on me and this always resovles it.
jordan
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iPod Photo 60GB + 1Gb iPod Shuffle + iPod/3G/15GB + iPod Mini (Silver)
24" iMac 2.8Ghz/2GB/SuperDrive
Mac mini 1.66Ghz Intel Core Duo/1GB/SuperDrive + iPod Nano (Black)
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