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Mail, Panther, and Exchange
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OAW
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Feb 3, 2004, 08:34 PM
 
Ok so I'm running the latest version of Panther. I use Mail and I have it setup to access my Exchange account at work. For the most part it works, except for the following annoyances:

1. Mail is setup to compose messages in Arial 12 pt. However, when I display the sent message in Outlook on the PC it always displays in Times New Roman. The strange thing is that I have Arial installed on my PC and it still never respects my font choice. Furthermore, a message composed in Arial on the PC is displayed in Arial on my Mac.

2. Quoted text in a reply or forwarded email has THREE lines of spacing between text for every ONE line of spacing in the original email.

Anyone have any idea what's going on or better yet, how to fix it?

OAW
     
OAW  (op)
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Feb 18, 2004, 03:07 PM
 
Bump.
     
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Feb 19, 2004, 05:47 AM
 
I'm using Mail.app at work too. I haven't checked what my emails look like on a PC once they are sent but I would assume that most of the issues you see are due to conversion from rich text to plain text format. I think that the rich text format used by Mail.app is incompatible with the rich text format used by Outlook.

Be thankful it works though... I used to remote login to a PC (using VNC) to use Outlook from my Mac. Even that was bettern than using Outlook 2001 for Mac.

Colddiver


Faith, indeed, has up to the present not been able to move real mountains.... But it can put mountains where there are none.

- Friedrich Nietzche
     
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Feb 19, 2004, 11:33 AM
 
Originally posted by OAW:
Ok so I'm running the latest version of Panther. I use Mail and I have it setup to access my Exchange account at work. For the most part it works, except for the following annoyances:

1. Mail is setup to compose messages in Arial 12 pt. However, when I display the sent message in Outlook on the PC it always displays in Times New Roman. The strange thing is that I have Arial installed on my PC and it still never respects my font choice. Furthermore, a message composed in Arial on the PC is displayed in Arial on my Mac.

2. Quoted text in a reply or forwarded email has THREE lines of spacing between text for every ONE line of spacing in the original email.

Anyone have any idea what's going on or better yet, how to fix it?

OAW
Well, Mail supports to methods of formatting message:

1) Plain Text. In this case, no formatting/font info is added AT ALL to the message. So whatever font you've chosen as the default in Outlook is what you're gonna see.

2) Rich Text. This adds some formatting info, but it's really only compatible with Mail.app. You can use colors, styles, etc., and other Mail.app clients can see it fine.

What Mail.app specifically does NOT support is HTML mail, which is what you'd really need to do what you want. Just change the default font on the PC (for plain text messages) to Arial and be done with it. I would suggest not using Rich Text -- ALWAYS just use plain text for emails would be my "advice of the day" for being a good netizen.

As for your second question -- I dunno. Again I'd recommend setting the mail format to plain text in Outlook AND in Mail. The default in Outlook is probably Rich Text, and note (this is cruel irony) the Rich Text of Outlook is not compatible with the Rich Text of Mail.app -- the encoding is a different format. And if you set Outlook as rich text, you'll get this crappy "Winmail.dat" TNEF attachment that goes along with your mails which is unreadable by ANYTHING but Outlook -- it's a binary blob of data.
     
OAW  (op)
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Feb 19, 2004, 02:24 PM
 
Rich Text in Mail.app is not compatible with Rich Text in Outlook huh? Well that sucks! I suppose I could just use Plain Text ... but it would be nice to be able to use bold or italics every now and again in an email. I mean how hard can it be?

As for the extra spaces, I've noticed that Mail.app seems to do that as well. If I send a message to myself using Mail.app the message has one line of spacing. Then if I reply or forward that message, it turns the single line of spacing into two or three lines of spacing. Now that makes no sense whatsoever.

Anyway, thanks for the help.

OAW
     
   
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