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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > Mac Help in OSX 10.3.2 issue?

Mac Help in OSX 10.3.2 issue?
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Junior Member
Join Date: Dec 2003
Location: UK
Status: Offline
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Mar 8, 2004, 10:58 AM
 
Hi

Does anybody know whether there is a known issue with 'mac help' in 10.3.2? Evertime I try to load it up via the 'Finder' > 'Help' > 'Mac Help' menus, it loads up but displays nothing, i.e. the mac help dialog box is blank, then after about 5 seconds it closes itself down.

It has done this repeatedly, even after restarts etc. Anyone know anything or have any ideas about what is going on? Thanks
     
Mac Enthusiast
Join Date: Aug 2003
Location: Canada, Planet Earth
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Mar 8, 2004, 04:55 PM
 
Did you recently upgrade to Panther? If so ..

Trash Help Cache After Panther Upgrade
user/library/caches/com.apple.helpui

If that doesn't help, here is a good site ..

Troubleshooting Help Viewer
http://www.thexlab.com/faqs/helpview...hor-Help-14210
Tiger 10.4.8
     
Junior Member
Join Date: Dec 2003
Location: UK
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Mar 9, 2004, 07:51 AM
 
thanks, trashing the help cache worked
     
   
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