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iBook2 · Mar 22, 2004, 03:07 PM

I get error code-36 can not read or write to this server. My email (entourage) doesn't work either! The strange thing is that my internet does work! I didn't change any of my preferences since the update. Please let me know if you know a fix. I have since switched back to 10.3.2.

iBook2 · Mar 22, 2004, 06:46 PM

Okay so I found the solution to my Entourage problem. Use the Network Utility/Ping to get the mail server IP. The type in the physical IP not the server name. That worked for my mail! Now I need to find out what will work with my server problem. I tried the above, but it doesn't work. ANY HELP WOULD BE GREATLY APPRECIATED!

ChrisF · Mar 22, 2004, 11:09 PM

What do you have in your DNS configuration in the TCP/IP preference pane?

iBook2 · Mar 23, 2004, 08:38 AM

Originally posted by ChrisF:
What do you have in your DNS configuration in the TCP/IP preference pane?

Nothing... should I put my servers on there?

ChrisF · Mar 23, 2004, 09:25 AM

Originally posted by iBook2:
Nothing... should I put my servers on there?

You should enter the appropriate DNS configuration for your network in there.

utidjian · 09:31 AM

Originally posted by iBook2:
Nothing... should I put my servers on there?

No. Do not put the servers IP addresses in the DNS IP field.

You should put the local DNS servers IPs in there. They may be different than the email or other servers IP addresses.

If your networking is configured via DHCP it SHOULD get the IPs of the DNS servers via DHCP. You might also try restarting networking or renewing the lease. If you do NOT get any DNS entries automatically via DHCP you should talk to your LAN administrator. If you know (or the LAN admin can tell you) what the DNS IPs are you can put them in manually... until the LAN admin can fix the DHCP server.

In any case... it seems there may be a DNS or routing problem. If you can ping your mail servers hostname and it works then DNS is working for the mail server. If you can't ping the hostname of your other server then something is wrong with DNS (talk to LAN admin). You can also check by doing this (in a terminal):

nslookup hostname

where hostname is the hostname of the server. You should get back the IP address of the server. If you do not get the IP address, again, talk to your LAN admin.

Oneota · Mar 23, 2004, 09:43 AM

Originally posted by iBook2:
Nothing... should I put my servers on there?

[Edit: D'oh! Let my browser sit on this page for too long before replying - didn't know the question on DNS had been answered sufficiently already.]

iBook2 · Mar 23, 2004, 10:37 AM

Originally posted by utidjian:
No. Do not put the servers IP addresses in the DNS IP field.

You should put the local DNS servers IPs in there. They may be different than the email or other servers IP addresses.

If your networking is configured via DHCP it SHOULD get the IPs of the DNS servers via DHCP. You might also try restarting networking or renewing the lease. If you do NOT get any DNS entries automatically via DHCP you should talk to your LAN administrator. If you know (or the LAN admin can tell you) what the DNS IPs are you can put them in manually... until the LAN admin can fix the DHCP server.

In any case... it seems there may be a DNS or routing problem. If you can ping your mail servers hostname and it works then DNS is working for the mail server. If you can't ping the hostname of your other server then something is wrong with DNS (talk to LAN admin). You can also check by doing this (in a terminal):

nslookup hostname

where hostname is the hostname of the server. You should get back the IP address of the server. If you do not get the IP address, again, talk to your LAN admin.

Well I ping the server address and that worked! Now I need to get my local area intranet working. I need this for my exchange server password reset.

Thanks for your help though. I greatly appreciate it!

utidjian · Mar 23, 2004, 10:52 AM

Originally posted by iBook2:
Well I ping the server address and that worked! Now I need to get my local area intranet working. I need this for my exchange server password reset.

If you can ping an IP address successfully... such as:

ping 192.168.1.1

that does NOT mean that DNS is working correctly. If you can ping a local hostname successfully... such as:

ping myserver.mydomain.com

that means that local DNS is working correctly. If you can ping an outside hostname successfully... such as:

ping www.apple.com

that means that internet DNS is working correctly. Any combination of these could be failing (or not).