[Diggory Laycock]

I have an odd problem on my brother's laptop.

He seems to have somehow 'lost' his modem on his ibook - first of all it became greyed out in the net pref pane - and now It's gone. Trying to recreate the port doesn't work - because it's no longer listed in the ports pop-up.

I got him to look in Apple Sys Profiler - and under modem it said:

"driver not loaded"

I've been trying to debug over the phone - but this really has me stumped.

Has anyone seen this before?

[jmiddel]

In /Library/Modem Scripts there are all the drivers for most every modem. Maybe it became corrupted, or its permissions got weird. The latter should be Owner = System (Read & Write) Group = admin (Read & Write) Others (Read Only) and the file is locked, closed padlock. Repairing them might help. You could always send him your folder if his is corrupt, as long as you have equivalent systems, and he makes sure to adjust the permissions as above.

Hope this is of use.