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wadesworld · May 22, 2005, 10:28 PM

Since this forum is constantly filled with negatives, I thought I'd include a positive.

In using a Mac with 10.3 at work, several times I've inadvertently sent work mail from my home account because I had a mailbox selected that was associated with my home account. Fortunately, it was never confidential information, but it easily could have been.

So, I filed a bug report - actually an enhancement request. And guess what? Tiger's Mail.app now has the option of selecting the default account from which new messages will always be sent, regardless of the mailbox selected. You can still override that in the message window and you still have an option of having the account associated with the selected mailbox used if you prefer to retain that behavior.

So, even though Apple has plenty of problems to solve they *do* listen.

(Note however that the key to getting anything done was filing the bug report - not posting a rant on a forum)

Wade

Cadaver · May 22, 2005, 10:42 PM

Back in the days of DP4 and OS X Public Beta, I suggested to the software team that the trash can dock icon change to an eject symbol when you begin dragging an ejectable desktop item. While I'm not claiming credit for this feature, I agree that in some situations, "they" do listen.

Eug Wanker · May 22, 2005, 10:48 PM

o, I filed a bug report - actually an enhancement request. And guess what? Tiger's Mail.app now has the option of selecting the default account from which new messages will always be sent, regardless of the mailbox selected.

Isn't that basic functionality?

Big Mac · May 23, 2005, 12:52 AM

He's right about Panther Mail. Regardless of the default account selected, if you're in a mailbox for another account, that identity will be selected when you create a new message.

alphasubzero949 · May 23, 2005, 02:21 AM

I made a request for printer administration where non-admin users could not change printer setups. Idiot users in my lab who are pissed about low ink levels on some of the printers change the settings to other printers...sometimes to ones over Rendezvous/Bonjour! Needless to say, other lab PIs in the building weren't too happy about our lab students sending print jobs to them.

Sure enough in Tiger, under parental controls, is a checkbox for printer administration. Too bad our Macs do not have Tiger installed.

Recto Bold · May 23, 2005, 05:14 AM

I'm sure that Apple do listen to many requests and implement them, however (being the cynic that I am!) also see a great many more cases where they simply have not listened and leave people to suffer annoying problems/bizarre functionality endlessly. Still, Kudos to you for adding a positive comment. I must confess that while I am not one to hold back, and while I have also had more problems with Tiger than I had with 10.2 or 10.3, I am frustrated by the constant whining about "why should I pay for these features/this UG?" and the like. There's a lot of over reaction these days. Apple will never keep us all happy, all of the time but by giving credit where it is due I am sure that they will be further encouraged to listen.

dru · May 23, 2005, 05:58 AM

Originally Posted by Cadaver

Back in the days of DP4 and OS X Public Beta, I suggested to the software team that the trash can dock icon change to an eject symbol when you begin dragging an ejectable desktop item. While I'm not claiming credit for this feature, I agree that in some situations, "they" do listen.

This was planned for Copland (circa 1995) when the trash can was on the desktop. It just took this long for them to get around to implementing it in a shipped OS. Still, it was good of you to remind them.

Now if only they can make a OS X Finder that shows proper drag/drop feedback when lots of items are selected...

chris v · May 23, 2005, 06:54 AM

I sent in a feature request asking for DB levels on the volume automation in Garage Band. Lo and behold, there they are in version 2. I'm sure I was just one of many voices, but they do read the stuff.

ManOfSteal · May 23, 2005, 07:18 AM

I requested a special section of the OS to be geared towards Michael Bolton...

(Proof that even Apple doesn't listen to Michael Bolton!)

Hi I'm Ben · May 23, 2005, 08:41 AM

Originally Posted by ManOfSteal

I requested a special section of the OS to be geared towards Michael Bolton...

(Proof that even Apple doesn't listen to Michael Bolton!)

He's a PC user.

wadesworld · May 23, 2005, 08:47 AM

That's clearly a Mac in the picture. It appears to be an Apple Monitor and that's a Plaintalk mic on top.

Wade

eggman · May 23, 2005, 09:09 AM

How is that "clearly" a Mac. For one thing, the icons are lined up on the left site, which is Window's format.

Admittedly, that does look like a plaintalk mic.

mAxximo · May 23, 2005, 09:31 AM

They don't listen. Those enhancements to Mail were probably already planned since it's such a basic functionality. If they'd listen there's no way we'd still be using this thing they insist in calling “Finder”.

Hi I'm Ben · May 23, 2005, 09:44 AM

Originally Posted by eggman

How is that "clearly" a Mac. For one thing, the icons are lined up on the left site, which is Window's format.

Admittedly, that does look like a plaintalk mic.

to his credit, they did use macs in that Movie... but it looks like windows 95 to me!

Geobunny · May 23, 2005, 10:35 AM

Originally Posted by dru

Now if only they can make a OS X Finder that shows proper drag/drop feedback when lots of items are selected...

What exactly is it that's missing?

chris v · May 23, 2005, 11:22 AM

Another example is the authentication dialog when you attempt to shut down when other users are connected. The "cancel" button remained mapped to the enter key, even after admin username and password were entered in 10.3. This has changed in 10.4 to where the "okay" button is now mapped to the enter key after authenticating. I issued feedback on this, and I know other forum members did as well.

euphras · May 23, 2005, 12:01 PM

They don't listen. Those enhancements to Mail were probably already planned since it's such a basic functionality. If they'd listen there's no way we'd still be using this thing they insist in calling “Finder”.

What´s wrong with the name "Finder"??

Eug Wanker · May 23, 2005, 12:26 PM

Originally Posted by Big Mac

He's right about Panther Mail. Regardless of the default account selected, if you're in a mailbox for another account, that identity will be selected when you create a new message.

My point was that Panther Mail was missing basic functionality that was finally added to Tiger Mail.

Allenzi35 · May 23, 2005, 01:51 PM

Apple may listen, they just don't care. If they did, they would fix obvious problems. Like the one with Tiger and Ti PB users that are now unable to adjust screen resolution AND brightness. This is a SOFTWARE problem, not hardware.

When calling Apple about this problem, the solution they provided was to install Panther. ??? So what are we to do with the $130 Tiger we bought. Just look at the box???

To add to insult (and let us know that they are listening and dont care), they LOCKED the threads about this in Apple discussions. One user even sent his Ti in for service because of this and they sent it back to him with Panther. Nice fix Apple. Do you think I can get a refund on my Tiger purchase since it makes my PB NOT fully functional? Nooooooo!

10.4.1 came and went and still no fix.

Superchicken · May 23, 2005, 05:59 PM

I'm sure they're working on that one they're not likely to leave the Ti users screwed for long... but are all TiBooks like that? Sounds strange for that to not have been caught in developer builds.

msuper69 · May 23, 2005, 08:44 PM

Originally Posted by Allenzi35

Apple may listen, they just don't care. If they did, they would fix obvious problems. Like the one with Tiger and Ti PB users that are now unable to adjust screen resolution AND brightness. This is a SOFTWARE problem, not hardware.

...

Funny how my TiBook (rev. A 500mhz) doesn't exhibit any problems, much less not being able to screen resolution and/or brightness.

Tiger has been just like every other Mac OS upgrade on my TiBook (and all my other Macs for that matter) - only very minor bugs, certainly no show-stoppers.

SSharon · May 23, 2005, 11:30 PM

Originally Posted by chris v

Another example is the authentication dialog when you attempt to shut down when other users are connected. The "cancel" button remained mapped to the enter key, even after admin username and password were entered in 10.3. This has changed in 10.4 to where the "okay" button is now mapped to the enter key after authenticating. I issued feedback on this, and I know other forum members did as well.

Thank you and everyone else that sent them feedback on this, it bugged the hell out of me and I hadn't noticed the change yet in tiger.

timmerk · May 24, 2005, 06:02 AM

During DP4, I told Apple that they should move the desktop folder from inside the library folder to the home folder. Everyone can thank me now. :-)

Big Mac · May 24, 2005, 06:42 AM

Originally Posted by eggman

How is that "clearly" a Mac. For one thing, the icons are lined up on the left site, which is Window's format.

Admittedly, that does look like a plaintalk mic.

[off-topic]If you haven't seen Office Space, you definitely need to see it. For those who have not seen it, there are both Macs and PCs in the movie, and the funny thing is that the same computer will display a Mac OS screen and a DOS prompt. While it is not a technically accurate movie, that does not detract from the film. And on a related note, the DVD menu shows a Mac display and a classic system bomb.

[/off-topic]

jasong · May 24, 2005, 07:07 AM

Just because Apple doesn't do something, doesn't mean they aren't listening. Maybe *gasp* they have a different idea. Maybe *gasp* your idea isn't the greatest thing since the mouse.

Oh and remember, just because you're having a problem, doesn't mean that the OS is fundamentally flawed, it might just mean something went wrong with your, or a number of, installations. My TiBook has no problems controlling the display brightness or changing resolutions (on both the internal and external displays). So obviously the problem you are having isn't absolute. (I'm not saying there aren't fundamental flaws in Tiger, just that they are few and far between)

powertrippin · May 24, 2005, 08:17 AM

Originally Posted by jasong

Just because Apple doesn't do something, doesn't mean they aren't listening. Maybe *gasp* they have a different idea. Maybe *gasp* your idea isn't the greatest thing since the mouse.

SPEAKING OF WHICH, the one button mouse sucks ass. They really need to change that.

Allenzi35 · May 24, 2005, 08:19 AM

There is nothing wrong with my installation. I have installed Tiger more than 10 times in different ways to resolve this. Nothing works. TIGER cripples certain Tibooks and thats a fact. For all of you Ti users that do not have this problem I am happy for you, but there are a substantial amount of us that have this problem that cannot be fixed any other way than from APPLE releasing a fix for this.

Proof:

Link 1

Link 2

Link 3

Link 4

Link 5

Link 6

And finally the original LOCKED thread:

Link 7

Is this enough for you? Obviously it's not enough for Apple. So again, this is not a hardware problem, it's a SOFTWARE problem that can only be fixed by the great Apple. There are several more threads too. I just think this is enough to get the point across. Again, Ti users that don't have this problem, you are lucky, be happy it's not you. Just don't blame us unfortunate TI users for this because it's not our fault or something that we did wrong, it's something APPLE did wrong.

chris v · May 24, 2005, 08:37 AM

Originally Posted by powertrippin

SPEAKING OF WHICH, the one button mouse sucks ass. They really need to change that.

Because no third-party mice work with MAC's.

jasong · May 24, 2005, 09:13 AM

Originally Posted by Allenzi35

There is nothing wrong with my installation

Sure there is. A feature that should work, that works on most other seemingly identical machines, doesn't work, ergo something is wrong.

Originally Posted by Allenzi35

Just don't blame us unfortunate TI users for this because it's not our fault or something that we did wrong, it's something APPLE did wrong.

I never blamed you. I simply pointed out that since some (most) TiBooks work, whatever is going wrong is subtle and not easily seen, this may take some time to locate and fix. Unless you would like Apple to release a patch tomorrow that fixes the problem but say disables your internet connection. You really can't complain that Apple rushes products out the door and then demand that they do so in the same sentence.

Allenzi35 · May 24, 2005, 09:31 AM

Jason, I don't really get what you said in your last paragraph. I have not rushed Apple in any way, this problem was from day one when I got Tiger the day it was released and I made a thread then, and since, have patientley waited for 10.4.1. It came and went and still no fix. I don't want Apple to fix this and break something else in the process because they are rushing but god, I don't want to wait until 10.5 either. That's not fair.

analogika · May 24, 2005, 11:27 AM

Has it occurred to you that they may not have released a fix for this problem because they don't have one, yet?

Allenzi35 · May 24, 2005, 11:32 AM

Duh!

The least they could do is acknowledge it, but no, they instead ignore users and lock threads for no reason.

chris v · 11:57 AM

Originally Posted by Allenzi35

Duh!

The least they could do is acknowledge it, but no, they instead ignore users and lock threads for no reason.

Don't feel special. They lock all the threads about major problems. Sure, it's a shtity practice, but it's their website to run as they please. I suppose they see it as being a place for user interaction, as far as helping one another with general knowledge, and not a place for people to complain about bugs. They do have the feedback page for that.

TheSpaz · May 24, 2005, 03:32 PM

Making a forum is not the same as submitting a bug report.

Oh yeah... I submitted a tip to Apple's feedback about iTunes back when the music store opened telling them how nice it would be if I could open the music store in a seperate window because my iTunes player is really small and I didn't like srolling around. Sure enough the very next version of iTunes let users double click on the Music Store icon and browse in a new window. You can thank me for helping with that choice.

They still haven't fixed my laggy menu item selections in Tiger, but who else notices stuff like that besides me... I think it's very bad that the OS got released like that.

MindFad · May 24, 2005, 04:02 PM

I submitted a suggestion about AIM account management in iChat, instead of a frickin' drop menu stuffed away in the preferences that I had to use to switch around. Maybe this is where the actual management came into the prefs, and how we got ourselves a "Switch To" option in the iChat and Dock menus.

Score.

They've also fixed lots of Safari bugs on web pages that I found during the testing of Tiger. Some even on my own site. They fixed 'em up the next build.