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Virus problem???
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May 26, 2005, 11:47 AM
 
iMac flatscreen: Each time I type the screen bounces up.When I click on link it hops up and I connect to the one beneath or above it. Anyone know what's up???
Scott
     
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May 26, 2005, 12:47 PM
 
You're going to have to be a lot more descriptive. Is your physical monitor bouncing? The entire contents of the monitor? One window's contents? Is it bouncing (as in up and down) or just scrolling?

I strongly doubt it's a virus, though, since you generally can't catch what ain't there.
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May 26, 2005, 12:56 PM
 
Does this happen in all programmes or only the browser? The contents of browser window jumping is known to me, and it usually happens if I click on a link after having scrolled although the page hasn't finished loading.

If it's the whole screen, I wonder if it isn't a hardware problem (static discharge?) have you checked to see if all your cables are correctly seated?
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May 26, 2005, 12:59 PM
 
I suspect it's the browser-window problem rather than a hardware problem since he says it's making him click on the wrong link, but...eh.
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May 26, 2005, 05:37 PM
 
Go into the "Universal Access" preferences and under the "Seeing" section, turn "Zoom" off. I suspect your display will shrink back to its normal size.

If I'm right, then what's happening is that you've zoomed in slightly and the zoomed area is set to move when your mouse reaches the edge of the screen. However, the zoomed area also jumps up to the top left when you click on a link. Very irritating!
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May 26, 2005, 10:56 PM
 
Thanks guys - I'm sorry for the lack of details. In retrospect it WAS ALL the browsers -IE, Safari, Modzilla and Netscape. What I meant to say was that every time I went to click on any of the
links to go anywhere else the link would seem to hop the instant I clicked on it. and it'd open the
link over pr under it - but not the one I tried to select.

I decided to see if Norton would take care of it - and it did, Must have been a virus (and I know
they are rare for Macs - been Mac'n it since the '80 with an Apple II and then the ll-C, etc.).

Anyway, thanks for your input. All's well at the moment.

Scott
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May 26, 2005, 11:11 PM
 
Originally Posted by zipperzap
...I decided to see if Norton would take care of it - and it did, Must have been a virus (and I know
they are rare for Macs - been Mac'n it since the '80 with an Apple II and then the ll-C, etc.).

Anyway, thanks for your input. All's well at the moment.

Scott
As far as anyone is aware, they are NONEXISTENT, not just rare. There are no known OS X viruses. Therefore, it's highly unlikely that you have a virus. It's especially unlikely that you would have gotten the first OS X virus before it hit the news; it's also incredibly unlikely that Norton Antivirus would have fixed it, as if no one knows about it, Symantec can't fix it.

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May 27, 2005, 12:33 AM
 
Actually, there are a couple of known viruses for Mac — they're known collectively as "Symantec's software." Since we now know that his computer is infected with it, I'm not surprised that he's getting strange behavior.
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May 27, 2005, 12:57 AM
 
^
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May 27, 2005, 02:36 AM
 
Wasn't he probably talking about OS9??
I'd still doubt that Norton "fixed" it though...
     
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May 27, 2005, 08:41 AM
 
1. I don't believe flat-panel iMacs can boot OS 9 (though anyone can feel free to correct me if I'm nuts).

2. OS 9 definitely can't run Safari.
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May 27, 2005, 10:44 AM
 
My Ibook does that, but I know for sure that it's caused by my poorly manufactured Microsoft USB scroll mouse. I've had many a Microsoft mouse do this over the years, pc or mac. There must be something up with scroll wheel the sensors in these things and Microsoft obviously don't want to fix it

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May 27, 2005, 10:53 AM
 
Norton stinks big time.
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May 27, 2005, 11:27 AM
 
Originally Posted by Chuckit
OS 9 definitely can't run Safari.
Yeah, you're right - for some weird reason I thought it could...
     
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May 27, 2005, 12:07 PM
 
Originally Posted by zipperzap
iMac flatscreen: Each time I type the screen bounces up.When I click on link it hops up and I connect to the one beneath or above it. Anyone know what's up???
I think you must have gotten this iMac by mistake:

http://images.apple.com/movies/us/ap...Mac_30_320.mov

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May 27, 2005, 02:15 PM
 
Originally Posted by seanc
My Ibook does that, but I know for sure that it's caused by my poorly manufactured Microsoft USB scroll mouse. I've had many a Microsoft mouse do this over the years, pc or mac. There must be something up with scroll wheel the sensors in these things and Microsoft obviously don't want to fix it

Sean
My PowerMac does this all the time too... and I have a Microsoft scroll mouse too... ooooohhh... the plot thickens.....

BTW, it happens a lot when I middle click on links or right after I have scrolled.

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May 27, 2005, 03:33 PM
 
Yeah, right after you've scrolled to the link you want and you click it, bam, the page moves.
What I don't understand is why it moves when you click but not before? E.g while moving the mouse.
I'd buy a Logitech or something better but at tht time a Microsoft scroll optical mouse was cheaper and cost £20. I could have spent £50 on a wireless optical Logitech but that's just ridiculous in my mind.
     
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May 27, 2005, 04:08 PM
 
Well, I'm not exactly a novice and it didn't bug me for more than it took to get Norton BUT between the time it started and the time I scanned it the iMac was virtually unusable.

My mouse is a Kensington optical mouse - and has worked/is working flawlessly - it's about a year and a half old.

I have two other Macs networked to a server - a G4 tower and a new PB.

I finished with OS 9 long ago - at the earliest possible moment. I never cared for it much and when it became optional I was MORE than happy to give it the boot!

This was NOT - definitely a scroll problem. It was ONLY when I clicked on a hyperlink or a hot sentence did the screen jump and I would end up with something entirely different.

I understand from some friend techs that there are virus issues with Macs, although extremely rare. I picked up something years ago on my si that caused a lot of grief - it looked like a virus - acted like a virus - and was cleaned up like a virus (I believe it was an old Mcafee software that I used on it).

I've been using this iMac since about 6AM this morning and have had absolutely no reoccurrence of the problem. All I can say with authority is that Norton 'seems' to have made it go away - problem persisted at 100% up to loading the software and has been running at a 100% fine mode after restarting the machine.

Who knows, eh? Gnomes, perhaps?

Thanks again for your prompt and concerned responses!

Scott
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May 27, 2005, 04:10 PM
 
Norton is a horrible app for OSX. That's why it was EOL'd.

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May 27, 2005, 04:21 PM
 
EOL'ed?

Not familiar with that.

Have I given my Mac a 'social disease?
Scott
     
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May 27, 2005, 04:39 PM
 
It means "discontinued" (standing for "End of Life"). AntiVirus actually wasn't killed (to my recollection), but the reason Norton Utilities failed is because Symantec's Mac software these days often goes beyond crappy into "Please, God, don't let it ruin my computer" territory. If you read the archives, you'll see that half the kernel panics people have asked for help with have been directly thanks to Symantec. Which is a shame, because years ago Norton was actually a great bit of software.
(Last edited by Chuckit; May 27, 2005 at 04:45 PM. )
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May 27, 2005, 05:09 PM
 
Originally Posted by zipperzap
Well, I'm not exactly a novice and it didn't bug me for more than it took to get Norton BUT between the time it started and the time I scanned it the iMac was virtually unusable.

My mouse is a Kensington optical mouse - and has worked/is working flawlessly - it's about a year and a half old.

I have two other Macs networked to a server - a G4 tower and a new PB.

I finished with OS 9 long ago - at the earliest possible moment. I never cared for it much and when it became optional I was MORE than happy to give it the boot!

This was NOT - definitely a scroll problem. It was ONLY when I clicked on a hyperlink or a hot sentence did the screen jump and I would end up with something entirely different.

I understand from some friend techs that there are virus issues with Macs, although extremely rare. I picked up something years ago on my si that caused a lot of grief - it looked like a virus - acted like a virus - and was cleaned up like a virus (I believe it was an old Mcafee software that I used on it).

I've been using this iMac since about 6AM this morning and have had absolutely no reoccurrence of the problem. All I can say with authority is that Norton 'seems' to have made it go away - problem persisted at 100% up to loading the software and has been running at a 100% fine mode after restarting the machine.

Who knows, eh? Gnomes, perhaps?

Thanks again for your prompt and concerned responses!

Scott
Just to make the point clear, your friends are wrong. As others have said, Scott, it's not that OS X viruses are rare - they are nonexistent at this time. We can be 99.9% sure that you were not infected with a virus, and even if that .1% actually did pan out and you somehow got a new Mac virus, no current Mac utility would be able to fix it.

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May 27, 2005, 06:05 PM
 
I'll let you (everyone) know if this starts up again! So far no problems anywhere - with anything!

All three of my Macs get a heavy workload dailey and I rarely have the slightet glitch. This was pretty radical for me ... back with the earlier OSs I used to do constant battle with all kinds of mini-nightmares but since OS X came along and I ditched the OS 9 foolishness it's been pretty clear sailing.

Thanks again!
     
   
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