Welcome to the MacNN Forums.

QNational · Jul 15, 2005, 10:23 AM

Hi all,

I've a got a problem with iTunes 4.9 freezing in OS 10.4.2 so badly that I can't force quit the application or even force quit the process in Activity Viewer. The system can't log out because iTunes is hung so the only option is a forced restart. This is a clean install of Tiger and its happening in two accounts on the same machine the exact same way with two different iTunes libraries.

Any thoughts?

Thanks!
Patrick

Brazuca · Jul 15, 2005, 12:13 PM

I have the same problem. It happens occasionally when I start iTunes. The process becomes a zombie and I need to do a hard restart. I haven't had the time to look into it (not even the logs), but I would like to find out.

Big Mac · Jul 15, 2005, 02:21 PM

Originally Posted by QNational

Hi all,

I've a got a problem with iTunes 4.9 freezing in OS 10.4.2 so badly that I can't force quit the application or even force quit the process in Activity Viewer. The system can't log out because iTunes is hung so the only option is a forced restart. This is a clean install of Tiger and its happening in two accounts on the same machine the exact same way with two different iTunes libraries.

Any thoughts?

Thanks!
Patrick

When you're in that situation, have you tried sudo shutdown -r now from the Terminal instead of a reset? It may not work, but it's worth a try. (Oh, you probably should have a Terminal window open all the time, just in case you need to issue the command. I know that once a system gets hung with a zombie process, it starts hanging all subsequent launches.) I would advise you to a) reinstall iTunes and, if that fails, b) Archive and Install.