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Mac Help needs it... help that is
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Fresh-Faced Recruit
Join Date: Jul 2005
Status:
Offline
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I installed the 10.4.2 update, and now Mac Help does not work. Anyone else have this problem? Any idea how to restore it?
No other probs with the update so far, knock on wood.
Thanks!
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Mac Elite
Join Date: Jan 2001
Location: Kansas City, Mo
Status:
Offline
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Originally Posted by funcollector
I installed the 10.4.2 update, and now Mac Help does not work. Anyone else have this problem? Any idea how to restore it?
No other probs with the update so far, knock on wood.
Thanks!
Good and fast here on my rev A PB.
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Mac Enthusiast
Join Date: Oct 2004
Status:
Offline
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My Mac help didn't work on 10.4.1 and now it seems to partially work. Some links just don't work. It only seems to be the help about the Mac though. Other help files seem to work OK.
I actually find it better if you go into /Library/Documentation/MacHelp.help. It's just like a package so you right-click and show package contents. Then you can browse pages in Safari.
I also discovered that there are about 120MB of localisations you won't need. If you get rid of the languages you are not using, it seems to help things out a bit.
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Fresh-Faced Recruit
Join Date: Jul 2005
Status:
Offline
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I called Apple Support, and they had me delete those help files (but not the finder file) just as you suggested. They also had me change accounts. After neither solution worked, I had to re-install 10.4.1.
At this point, I don't know if I want to reinstall the update. My experience with Mac updates is that they sometimes cause as many problems as they solve. Just my experience, your mileage may vary, of course. 
I didn't update my sys. for five years and I was happy as a clam. I only went to sys. 10 because I needed it to get the DSL I wanted, since internet pages were becoming hard to load on a dialup connection, especially some of the bloated blogs I read.
Thanks for your replies.
(Last edited by funcollector; Jul 22, 2005 at 09:47 AM.
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Mac Elite
Join Date: Feb 2001
Location: France
Status:
Offline
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Doesn't work here, only works after you click on the home-icon. Strange.
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Addicted to MacNN
Join Date: Aug 2004
Location: FFM
Status:
Offline
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Quit Help Viewer and delete the folder ~/Library/Caches/com.apple.helpui
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Mac Elite
Join Date: Feb 2001
Location: France
Status:
Offline
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Originally Posted by TETENAL
Quit Help Viewer and delete the folder ~/Library/Caches/com.apple.helpui
Yep, that works. Thanks. Danke.
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