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power outage; frozen mouse HELP
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Mac Elite
Join Date: Jan 2003
Location: suburban Chicago
Status:
Offline
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We had a power outage a bit ago. I'd recently invested in a backup system, so wasn't too concerned -- except my mouse (Logitech Laser 1000) apparently somehow isn't hooked up to the part with battery backup. The mouse froze, so I couldn't shut down. I actually was OK on power for the computer, but when the power came back on, the computer was dark -- it had shut down somehow.
I've restarted it 3 times, but the cursor is still frozen. The mouse has power, as I can see the little green lights. I've even tried my old Logitech optical mouse, but it won't move the cursor either. And of course, I no longer have the Apple hockey puck mouse that came with the machine. (I swear I jsut threw it out a few eeks ago.) I'm not sure that mouse would work, anyway.
Can anyone help? How Obviously forced restarts are doing no dood. Everytime I restart, my bounceback software kicks in, plus I'm getting a message about syncing my Palm.(Missing Sync software).
Do I need to restart in single-user mode or something? Obviously something got scrambled somewhere along the way. Please help.
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Mac Elite
Join Date: Jan 2003
Location: suburban Chicago
Status:
Offline
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OK, I tried a few things -- turned out something is malfunctoning. It's either the USB hub, to which my keyboard is attached, and the mouse is plugged into the USB ports on the keyboard, or even the power strip. I've done some rearranging and I again have a mouse. Very weird.
Now I just have to figure out what is fried!
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Administrator  Join Date: Apr 2001
Location: San Antonio TX USA
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Offline
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Suspect #1 is the USB hub, followed closely by the power strip (unless it is a surge suppressor strip that you can prove is still working). Whenever possible, make sure all I/O devices are powered as long as the rest of the computer is; rearrange so the keyboard and mouse get power all the time, whether through a powered USB hub or directly from the computer.
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Glenn -----
OTR/L, MOT, Tx
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Mac Elite
Join Date: Jan 2003
Location: suburban Chicago
Status:
Offline
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Originally Posted by ghporter
Suspect #1 is the USB hub, followed closely by the power strip (unless it is a surge suppressor strip that you can prove is still working). Whenever possible, make sure all I/O devices are powered as long as the rest of the computer is; rearrange so the keyboard and mouse get power all the time, whether through a powered USB hub or directly from the computer.
I disconnected and reconnected things last night and the hub started working again. (and I'm sure it wasn't earlier -- even after the power came back on.) Your recommendation as to having the keyboard and mouse powered always is something, frankly, that hadn't occurred to me until yesterday. I'm going to have to rearrange outlets so that the powered hub has one of the backup power slots. I am thinking that I didn't get a big enough unit. Only four have batter backup.I'm not sure right now what those four are. One is obviously the computer. I'll have to reconsider the whole setup.
(I will say, though, that the unit performed admirably. It was the only thing still working in the whole house. Had I been able to figure out my mouse and keyboard problems right away, I could have shut down the computer while still on backup power.)
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