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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > broken sync services, I think

broken sync services, I think
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Jul 10, 2006, 10:25 AM
 
Hello all-- I hope someone can help. Today, suddenly, iSync refused to launch. It would bounce a lot (which it had started doing lately) and then just sit in the dock without the black arrow. So I did all the various disk repairs (caches deleted, permissions, repaired, etc.) and still no go. So I deleted all the various SyncServices folders. (Can't seem to find a com.apple.isync.plist, though.)

Still nothing.

Finally, I opened up my .Mac preference pane in System Preferences. Now I can't open the Sync or Advanced tabs. They just go gray and aren't accessible. Account and iDisk are still accessible.

I can access all the various sync services from other user accounts on the same computer, so it must be some preference or something in my main account, but I can't seem to figure out what it might be.

Does anyone have any suggestions? I could really use the help.

Thanks,
chris
Christopher Allbritton
MacOS X 10.4.9, 2GB RAM, 15-in. 2.33 GHz MBP 2 CD
www.back-to-iraq.com
     
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Jul 10, 2006, 10:16 PM
 
Here is a fragment of a script I've been playing with.
This much should list all iSync related user files.
I hope I've pegged all of them (not 100% sure tho):
Code:
#!/bin/sh - PATH=/bin:/usr/bin export PATH cd ~/Library folderList=' Application?Support/AddressBook Application?Support/iCal Application?Support/iSync Application?Support/SyncServices Caches/com.apple.AddressBook Caches/com.apple.iCal Caches/Metadata/iCal Logs/Sync Phones ' prefsList=' Preferences/com.apple.AddressBook.plist Preferences/com.apple.iCal.alarmsCache.plist Preferences/com.apple.iCal.AlarmScheduler.plist Preferences/com.apple.iCal.helper.plist Preferences/com.apple.iCal.plist Preferences/com.apple.isync.plist Preferences/com.apple.syncserver.plist Preferences/com.apple.DotMacSync.plist ' ls -lGhTtFd $folderList $prefsList exit $?
[unfortunately code tags here don't support tabs or leading spaces]
Anyway... hope this is of some use to ya. (Yes, there is an isync.plist)


Note there are plenty of "plists" not stored in /Preferences...
which adding something like
find -f $folderList -iname "*.plist" -print0|xargs -0 ls -lGhTtF
to the script above will show.




Originally Posted by ctbritt
Finally, I opened up my .Mac preference pane in System Preferences. Now I can't open the Sync or Advanced tabs. They just go gray and aren't accessible. Account and iDisk are still accessible.
That part could be a bad System Prefs cache file :
com.apple.preferencepanes.searchindexcache
com.apple.preferencepanes.cache
(Last edited by Hal Itosis; Jul 10, 2006 at 11:06 PM. )
-HI-
     
ctbritt  (op)
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Jul 11, 2006, 02:05 AM
 
Hal-- Thanks for this Your script worked nicely to find the preference files. But Spotlight didn't find them. Once your script told me they existed, I had to look for them manually. And I can'ot find the two System Pref cache files. Any idea where they might be?
Christopher Allbritton
MacOS X 10.4.9, 2GB RAM, 15-in. 2.33 GHz MBP 2 CD
www.back-to-iraq.com
     
ctbritt  (op)
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Jul 11, 2006, 02:07 AM
 
Never mind; I found them in the ~/Library/Caches directory. Thanks.
Christopher Allbritton
MacOS X 10.4.9, 2GB RAM, 15-in. 2.33 GHz MBP 2 CD
www.back-to-iraq.com
     
ctbritt  (op)
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Jul 11, 2006, 02:52 AM
 
STILL broken. I have deleted caches and preference files and the same problem exists. The only thing I can think of is that upgrading to 10.4.7 somehow hosed my syncing ability. Is my only option to archive and install?
Christopher Allbritton
MacOS X 10.4.9, 2GB RAM, 15-in. 2.33 GHz MBP 2 CD
www.back-to-iraq.com
     
ctbritt  (op)
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Jul 11, 2006, 02:58 AM
 
If you want, i can post my console log here, or send a link to it if you think that would help.
Christopher Allbritton
MacOS X 10.4.9, 2GB RAM, 15-in. 2.33 GHz MBP 2 CD
www.back-to-iraq.com
     
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Jul 11, 2006, 09:08 AM
 
I've got this same issue.

Furthermore, the SyncServer process is ALWAYS running - I have to kill it constantly, because it's using like 60% CPU and churning the hard drive.

Happened after the recent 10.4.7 update.

TFS
     
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Jul 11, 2006, 12:24 PM
 
Originally Posted by ctbritt
STILL broken. I have deleted caches and preference files and the same problem exists. The only thing I can think of is that upgrading to 10.4.7 somehow hosed my syncing ability. Is my only option to archive and install?
Sorry I can't be of more help... I just don't know the minutia going on within iSync.

Did you do a "delta" upgrade to 10.4.7?

Maybe using a "combo" upgrade could patch whatever is messing up (?)

:shrug:
-HI-
     
   
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