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Americanuck63 · Feb 12, 2007, 08:40 AM

Hey guys,

You guys are my last hope as Apple support hasn't been....well, very supportive.

I keep getting a Kernel Panic at startup (or within a minute of startup). This happens twice and seems to resolve itself after the second boot. I've even gone so far as to do an Archive and Install of OS-X.

Here's the Panic Log:

Mon Feb 12 08:41:06 2007
panic(cpu 1 caller 0x001A3135): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x90000000, CR3: 0x00f2c000, CR4: 0x000006e0
EAX: 0x9000000, EBX: 0x03f4ae78, ECX: 0x03f4e630, EDX: 0x00000000
CR2: 0x90000000, EBP: 0x2506b478, ESI: 0x03f4ae84, EDI: 0x03f4e630
EFL: 0x00010246, EIP: 0x0019504c CS: 0x00000008, DS: 0x03f40010

Backtrace, Format - Frame : Return Address (4 potential args on stack)

0x2506b248 : 0x128d08 (0x3c9afc 0x2506b26c 0x131de5 0x0)
0x2506b288 : 0x1a3135 (0x3cf7b0 0x1 0xe 0x3cefe0)
0x2506b398 : 0x19a904 (0x2506b30 0x1 0x2506b3c8 0x199c66)
0x2506b478 : 0x1621b (0x388d0a0 0x90000000 x0x 0x8fe69000)
0x2506b568 : 0x165b10 (0xffe00000 0x0 0x0 0x0)
0x2506b5a8 : 0x13a7db (0x3f4ae78 0x0 0x0 0xffe00000)
0x2506b5f8 : 0x36c23b (0x38887a0 0x1000 0x0 0xf298)
0x2506b688 : 0x336dd0 (0x2506b9a4 0x36441000 0x39fd91c 0x0)
0x2506b948 : 0x336320 (0x2506b9a4 0x4118840 0x36441000 0x1000)
0x2506bf58 : 0x3787be (0x40853e8 0x39e05c8 0x39e060c 0x0)
0x2506bfc8 : 0x19acde (0x3a0c420 0x0 0x19d0b5 0x3a0c420) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb0080af8

Kernel version:
Darwin Kernel Version 8.8.2: Thu Sep 28 20:43:26 PDT 2006; root:xnu-792.14.14.obj~1/RELEASE_I386

*********

Can any of you guys help?

Thanks in advance.

Mike.

Uncle Skeleton · Feb 12, 2007, 09:53 AM

I'd be surprised if that trace helps anyone. You should tell us what you've already tried with the Apple rep (what they told you to do, what you did, and what the result was).

The first thing I'd do is remove any peripherals, extras (hard drives, what ever). Then if it still happens, try removing ram modules to find a bad one. Oh yeah, first, does it run fine from another OS X installation, like the install CD? If your disk is the only boot disk that causes it, you have either some bad software installed, or bad hard disk (? that one sounds far fetched, but you did do an archive and install).

Maybe archive and install transfered some dicey kernel extension you had installed. Did you tell it to keep your old user data?

Also what's your hardware and software?

Americanuck63 · Feb 12, 2007, 10:16 AM

Here's what I did with the Apple rep:

1) Removed the battery, held down the power button for 10 seconds, and then put the battery back in.
2) Reset the PRAM - Command Option P and R keys (if I remember correctly, I'm currently at work)
3) Ran the Disk Utility on the HD....Disk was fine
4) Booted up with the Install disk - no problems with startup
5) Booted up in Safe Mode - no problems with startup
6) Ran the Archive and Install, keeping the User Settings - No problems OS successfully installed.
7) Ran the Tech tool utility disk supplied with the Apple Care package--everything tested as "Pass"

Aside from being part of an Airport Extreme (the "n" version) and having a bluetooth mouse attached, there are no other peripherals attached.

The only third party software I have is Office 2004 and Photoshop Elements 4.0.

Americanuck63 · Feb 12, 2007, 10:43 AM

Oh yeah, and the computer has all the available software updates.

Uncle Skeleton · Feb 12, 2007, 11:07 AM

So it's a Mac Book?

First thing I'd do is try it without the bluetooth mouse.

Americanuck63 · 11:26 AM

Yep, it's a MacBook Pro...sorry, should've included that information from the get go....I assume you mean I should uninstall the mouse software?

Uncle Skeleton · Feb 12, 2007, 01:14 PM

If it's 3rd party, yes. In fact, just run it on a clean install, without transferring or installing any of your 3rd party programs. If that solves it, add them back 1 each day until you get the panic again. Then there's your culprit.

Americanuck63 · Feb 12, 2007, 02:45 PM

Thanks for the help, Uncle Skeleton.....I *think* I've figured out what's causing the kernel panics. When I got the Mighty Mouse, I installed the software that was provided with it. The Apple site says that I don't need the drivers as OS-X 10.4.8 has them. So....long story short, I think there may have been a conflict between the software that I installed manually and the drivers already on the machine....

Does this sound reasonable?