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solofx7 · May 13, 2007, 10:16 PM

please help me.
anytime i click on anything o the net or first open a window i get the pinwheel of death.
it does not matter what browser, time of day does not matter, and i have cleared cookies cache, and used nearly every utility know to man.
Basically the browser freezes during this time and i cannot do anything to it.
this situation has progressivly gotten worse and i am really at a loss as to what the problem is.
any thoughts, directions or help would be greatly appreciated.

solofx7 · May 13, 2007, 10:59 PM

please any thoughts?
i am going to create a test user account, but i know that is going to just have the programs working correctly and i am trying to find out what the problem is.

Todd Madson · May 13, 2007, 11:00 PM

What kind of Mac are you using? How much memory?

solofx7 · May 13, 2007, 11:01 PM

Macbook Pro C2D 2gig of ram. 160gb hdd

solofx7 · May 14, 2007, 07:29 AM

please help, i do not want to do a full format reload because of this crap.

awaspaas · May 14, 2007, 01:05 PM

Create a new user. If the problem exists in the new user's account, the problem is systemwide. If the new account is fine, start deleting related preferences in your home folder.

Does the problem exist with different types of internet connection? Ethernet vs wireless, etc?

Do all of your other programs behave normally?

Did you put those 2GB of RAM in yourself? Try it with just one or the other of the RAM sticks to see if one of them is bad.

solofx7 · May 14, 2007, 02:18 PM

Originally Posted by awaspaas

Create a new user. If the problem exists in the new user's account, the problem is systemwide. If the new account is fine, start deleting related preferences in your home folder.

Does the problem exist with different types of internet connection? Ethernet vs wireless, etc?

Do all of your other programs behave normally?

Did you put those 2GB of RAM in yourself? Try it with just one or the other of the RAM sticks to see if one of them is bad.

new user account does not have the same results.
i have removed the preferences for safari and it appears to be doing the same thing.
i cannot find the preferences for Firefox, but after a full reinstall it is still doing the same thing...

i have not tried a different connection type, but i will.
the ram is factory.
for the most part other programs react normally. i sometimes get the pinwheel with other things.

JKT · May 14, 2007, 03:35 PM

Do you have any Input Managers or system hacks installed in your user account?

solofx7 · May 14, 2007, 04:00 PM

Originally Posted by JKT

Do you have any Input Managers or system hacks installed in your user account?

such as?

JKT · May 14, 2007, 05:22 PM

Look in ~/Library/Input Managers (or the same location in /Library) to see if you have anything installed in there, and do you have any e.g. haxies such as Windowshade X etc installed?

awaspaas · May 14, 2007, 10:56 PM

Agree on the culprit. SafariEnhancer, PithHelmet, WindowShade, ShapeShifter, FruitMenu, any Unsanity APE etc. Any of those installed?

I remember similar results with an outdated version of PithHelmet.

solofx7 · May 15, 2007, 08:55 AM

hmmm...
first thank you all for your help.
how would the input managers in theory affect the internet?
does anyone know where the preference file for firefox resides?
this issue is such a hassle.

osiris24x · May 15, 2007, 10:22 AM

I had a similar issue with a client's computer. I opened up console and found that every time a link was clicked in Safari, Macromedia's plugin was going nuts. So, I reinstalled Macromedia Flash, and the problem disappeared. You might give it a whirl.

I'm guessing it has to do with the factory version of Flash being run under Rosetta whereas the new one is probably a Universal Binary.
*shrugs*

solofx7 · May 15, 2007, 01:45 PM

hmmm. where do i get that?

JKT · May 15, 2007, 03:14 PM

Originally Posted by solofx7

hmmm...
first thank you all for your help.
how would the input managers in theory affect the internet?
does anyone know where the preference file for firefox resides?
this issue is such a hassle.

input managers or haxies might not be "affecting the internet" but what they could be doing is interfering with the display of the window(s).

For the flash plug-in, visit http://www.adobe.com/shockwave/downl...ShockwaveFlash

Randman · May 15, 2007, 04:45 PM

Empty cache and clean out your history can also do wonders. And edit down autofill form as well. Repair permissions too.

osiris24x · May 16, 2007, 12:51 AM

Console is a program built into your Mac. You can find it under Applications > Utilities. Run it just before clicking on a Safari link, and it will give a real time system status update, letting you know of any errors.

Tomchu · May 16, 2007, 01:53 AM

If this seems to be mostly related to browsers, then maybe it's the DNS resolver or some other network service that's making the system choke.

It wouldn't be the first time my Mac has choked because some network connection or other is misbehaving/disappeared. :-\

solofx7 · May 17, 2007, 03:19 PM

Originally Posted by Tomchu

If this seems to be mostly related to browsers, then maybe it's the DNS resolver or some other network service that's making the system choke.

It wouldn't be the first time my Mac has choked because some network connection or other is misbehaving/disappeared. :-\

how do i fix that?
thanks for all of the help everyone. i am going to jump out of the window.
the same thing is still happening even after all of this troubleshooting.
this is driving me insane...

osiris24x · May 18, 2007, 02:08 AM

Did you try opening the Console to see what the system says the problem is? And did you try reinstalling Macromedia Flash?

solofx7 · May 18, 2007, 07:42 AM

Originally Posted by osiris24x

Did you try opening the Console to see what the system says the problem is? And did you try reinstalling Macromedia Flash?

i think that it may be working. i am still testing. i did reinstall Firefox, Flash and cleared all of the settings in both. i could not find the plist file for Firefox, but I did reinstall.
i will update this, but this is nutz... hehe