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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > Sound has disappeared on certain web site/preferences out of whack?

Sound has disappeared on certain web site/preferences out of whack?
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Mac Elite
Join Date: Jan 2003
Location: suburban Chicago
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Aug 28, 2007, 11:07 AM
 
Last week I ordered sheet music froma web site that allows you to preview sound, keys, etc. first. I had to install a Scorch plug-in, but everything worked just great. Yesterday, I went on the site again -- and now, I can't get the sound to play. In fact, for a while I was getting error notices, such as "can't find the output device" or "can't load the soundset General MIDI. Subsituting instead." After a restart, the error notices went away, but I still cannot make the music play, so to speak. (I can't in Firefox, either). Interestingly, I did try on a different account name -- and that works just fine. And I have system sound, as well -- in other words, there's sound coming from the computer (a brand-new imac). I have been in contact with the support staff, which just suggested reinstalling Scorch, which I did to no avail.

The only thing I can think of that's different (besides two power outages during storms last week) was installing a new printer. But I sure can't think how that would affect the sound on this particular web site. And again, the site works on a different account, just not my main one.

Any thoughts? This is driving me crazy.

I'm not sure this is the right forum, but this seems system-ish to me, as opposed to software-related. Thanks in advance.
     
bbales  (op)
Mac Elite
Join Date: Jan 2003
Location: suburban Chicago
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Aug 28, 2007, 05:05 PM
 
Well, after comparing folders (to no avail), etc., I finally decided to trash the plug-in and related folders, with the intention of reinstalling Scorch. Before I had a chance to reinstall it, I tried again, and this time the sound was back. No idea what happened, but everything works now.
     
   
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