[miimsiie]

I installed Leopard 10.5 and found out later that it conflicts with Nortons Internet Security 3.0. After checking the Symantec website, it says that Nortons AntiVirus 11 is the only program that will work with Leopard.

Since the install, every time I try to restart the computer, it gets stuck on the grey start-up screen and eventually gives me a circle with a diagonal line through it. So I reinstalled Leopard and was able to get back into my computer BUT it has now changed me from Administrator to Standard. Therefore, I cannot delete Nortons (if that's what's causing the problem) or anything else as I don't have the privileges ALSO when I start up from the Installation disk to change "system administrator (root)" password, I cannot restart after that without reinstalling Leopard. Holding down shift to safe boot doesn't work either.

What can I do? Should I install Panther again? (I went from Panther to Leopard)

Thanks

[64stang06]

Here's help on the standard account issue:

Mac OS X 10.5: Administrator user changes to standard

Edit: Didn't see you tried that already, sorry

[Big Mac]

The first problem you have is with running anything Norton on OS X. There's no reason to run anything Norton on OS X.

[ghporter]

Originally Posted by Big Mac 

The first problem you have is with running anything Norton on OS X. There's no reason to run anything Norton on OS X.

When your school won't let you on their network without it, there IS a reason to run it. However, it's not needed for a stand alone personally owned Mac unless there is that sort of reason. There are no real Mac viruses in the wild, so using any antivirus at the moment is "being a good neighbor".

With that said, it's always important to make sure that software you're running is compatible with your OS, particularly when that OS is fairly new.

miimsiie, did you follow the instructions 64stang06 posted a link to? Once you have control of the admin account again, delete/uninstall/remove your Norton Internet Security software. Make sure everything is running properly after that, and you will probably be fine. Then contact Norton and tell them that not only is Internet Security 3.0 not "compatible" with Leopard, but that it was a problem. They don't know when people have problems unless those people let them know-and they might just do something nice for you in return for your troubles.

[Big Mac]

You mean a school's network could be configured to not allow anyone to authenticate unless a particular security suite installed was installed? Yuck.

[ghporter]

Originally Posted by Big Mac 

You mean a school's network could be configured to not allow anyone to authenticate unless a particular security suite installed was installed? Yuck.

They probably could, but instead you affirm that you've installed the security suite that they provide for free. I would not like to get caught on that, by the way-I know the computer security folks at my school. But as I have repeatedly said, I have never had any problem whatsoever with Norton AV for Mac, so I never had any qualms about installing it.