Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > Software Update hanging

Software Update hanging
Thread Tools
Fresh-Faced Recruit
Join Date: Sep 2006
Status: Offline
Reply With Quote
Apr 28, 2008, 08:33 AM
 
Last night, I installed Leopard on my Core Duo Macbook, a clean install (wipe the drive and install). No problem. I then installed iLife 06. Then I started downloading updates via Software Update.

When I tried to download several updates at once, the download eventually hung. So I went back and installed the ones that did download completely one at a time. Then I downloaded some additional updates one at a time and installed them.

But I've got 4 updates (iWeb, Garage Band, iPhoto, and the big OS X 10.5.2 update) for which the download froze up in the middle of downloading. When I look at them in Software Update, it shows "Partially downloaded: xx%" for each of them. But it WILL NOT continue downloading them. When I select them individually to install, the download progress window appears and says "Downloading [whatever] update..." but the line with the amount downloaded and the download rate does not appear, and the progress bar is completely empty. So it just won't finish downloading those updates.

I've tried downloading the .dmg file for the OS X update through Safari, and it gets to about 25 MB downloaded and hangs up forever, too.

I've been running Tiger and installing updates for like a year and a half with no problems. I've tried this on wireless and I've tried it wired. I know my network connection is active - I can surf on the Mac or my PC while I'm updating. I wouldn't swear that the connection didn't glitch momentarily while I was downloading the updates, but that shouldn't break things this completely.

I don't have any idea what else to try - I've rebooted, etc. If I knew where the temporary partial downloads were stored, I'd go delete them and try again, but I can't find them. Any ideas? Worst case, I guess I'll just have to reinstall and try again, but hopefully it won't come to that.

JRjr
     
Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
Status: Online
Reply With Quote
Apr 28, 2008, 11:12 AM
 
That's strange. Have you looked to see if there are any relevant Console messages?

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
vapspwi  (op)
Fresh-Faced Recruit
Join Date: Sep 2006
Status: Offline
Reply With Quote
Apr 28, 2008, 11:40 AM
 
Originally Posted by Big Mac View Post
That's strange. Have you looked to see if there are any relevant Console messages?
Not yet. I'm a pretty experienced Windows debugger, but have very little Mac experience (and haven't really had any problems that I had to debug up to now). I'll take a look when I get home, and see if there's anything of note.

(I also downloaded the 10.5.2 .dmg file, so I'll install that and see if it fixes anything.)

JRjr
     
vapspwi  (op)
Fresh-Faced Recruit
Join Date: Sep 2006
Status: Offline
Reply With Quote
Apr 28, 2008, 06:51 PM
 
I did another clean install of 10.5.1, and then immediately installed 10.5.2 from a .dmg file I downloaded at work. I'm using the wired connection, with the Airport turned off.

I haven't done ANYTHING to the machine except the above, then went straight to Software Update. I picked three small updates and installed them, no problem. Then I picked a larger update (QuickTime), and it downloaded about 25% of the update then completely hung (and not due to a network outage).

There are no messages in the console even remotely related to the current Software Update session, or anything else that seems like it would be relevant.

I can't run this OS without the ability to reliably do software updates - am I going to have to forget about Leopard, go back to Tiger, and hope for the best?

JRjr
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -5. The time now is 05:29 AM.
All contents of these forums © 1995-2011 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.7 © 2000-2011, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2