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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Mac OS X > Strange Flash problems with Snow Leopard

Strange Flash problems with Snow Leopard
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Join Date: Nov 2009
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Nov 12, 2009, 01:11 PM
 
I'm having some weird problems with Flash displaying correctly in Snow Leopard. I can't remember if I saw this immediately on upgrading (several weeks ago) or not. The problem's actually well-described by the first poster in this Apple Support Forum thread. Specifically: certain *text* doesn't display. For instance, in this YouTube screenshot, you can see that the video and controls are working fine, but the text annotations just aren't there. I've also noticed that Google Maps Street View doesn't work. The initial view renders, but the controls don't respond.

Strangely, this is an issue only with one user account on the machine. A new user account doesn't have any of these problems. I've reinstalled Flash, trashed prefs and plists, rebooted, nothing works. There are no system extensions or prefpanes installed for the problem user that aren't installed for the test user. The problem affects Flash in all my browsers (and WebKit clients like NetNewsWire), so it doesn't seem to be a Safari plugin (like CosmoPod) or a Firefox plugin (like Firebug).

I'm stumped. Anyone have any ideas where I could look?
     
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Join Date: Jan 2001
Location: Hong Kong
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Nov 16, 2009, 07:14 AM
 
try updating to the latest OS version with software update, Apple replaced Flash in one of them.



Squishy home of The G-Ruler widget.
     
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Nov 16, 2009, 12:10 PM
 
Actually, that wasn't it. It turned out that I had two copies of Arial (the font) on my computer: one in /User/Library/Fonts and one in HD/Library/Fonts. I suspect that Snow Leopard installed a newer version. Anyway, there was a conflict. REmoving the /User/Library/Fonts version solved it. Very weird.
     
   
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