[AKcrab]

I have a client that is a photographer who provides her clients with pictures on DVD. She has started getting complaints from her clients on windows that there is nothing on the DVD. She brought me one of the DVD's, and sure enough it opens fine on a mac, but when loaded into Sun Virtualbox the DVD mounts, but no files are shown.

Google has failed me.. Someone here must know what's going on.

(These are photos exported from iPhoto and burned as folders in the finder onto the DVD.)

[Big Mac]

Supposedly the disc should be readable by other OSs:

Mac OS X 10.4 Help: Burning a CD or DVD

If she wants to ensure cross platform compatibility, Toast has a specific file burning mode called "Mac & PC." Also, she may get better results if she burns the photos using iPhoto directly instead of going through the extra steps in the Finder.

[AKcrab]

Originally Posted by Big Mac 

Supposedly the disc should be readable by other OSs

I agree. I don't know WTH is wrong..

Also, she may get better results if she burns the photos using iPhoto directly instead of going through the extra steps in the Finder.

The only thing you can burn "directly" in iPhoto any more is an iPhoto Library, which would also do the windows customers no good.. The dialogue when you choose 'burn':

If you want to create a disc to be viewed on a Windows computer or by a photo processing company, you must use the Burn Disc command in the Finder. For details, visit iPhoto Help.

[moonmonkey]

The disk is empty, but still mounts, so I don't think it's the mac.

are you sure its not an issue with the way windows handles filenames, are they in subfolders which can't be recognised?

[AKcrab]

The free app "Burn" solved the problem. It lets you choose a "Mac + PC" data dvd.
Burn - Home

[Big Mac]

Good to know.